Obote · Cheongdam

… 4 Samseong-ro 133-gil, Gangnam-gu, Seoul

Overview

International customers care about whether the stylist personally performs their service. However, exaggerated wording that does not reflect the salon’s actual system, such as “every step performed entirely alone,” can cause misunderstandings or complaints on site. The wording has therefore been revised to build trust accurately: “The lead stylist personally handles the key techniques—consultation, design cutting, perm winding/main service, and makeup from base to finishing touches—while the team carefully supports supplementary care.” --- **[Business name/title]** Haute Beauté: a Cheongdam-dong hair and K-beauty makeup salon with 13 years of experience and personalized one-to-one stylist service **[One-line introduction]** The lead stylist takes personal responsibility for the main service. A premium Cheongdam-dong salon where head-shape-tailored hair design and idol makeup can be completed in one visit. **[Detailed introduction]** Welcome to Haute Beauté, a hair and makeup specialist established for 13 years in Cheongdam-dong, the heart of Korean trends. Beyond one-off styling, we carefully analyze each customer’s head shape, hair texture, face shape and personal colors to create hair designs that are easy to maintain every day. We specialize in idol makeup for special occasions during your Korea trip, as well as on-trend K-hair services: hair-growth-direction correction, root-volume perms, personalized coloring and design cuts. From consultation and design cutting to the main technical service, makeup base and final touches, **your experienced stylist personally takes responsibility for the work**. Attentive support from professional staff helps you enjoy a comfortable, polished service without waiting. **[Why choose Haute Beauté]** * **Lead stylist responsibility**: The lead stylist directly guides everything from design consultation to the main technical work for a highly finished result. * **Hair solutions tailored to head shape and texture**: We suggest precise cuts and texture perms to address hair that sticks up, separating partings and lack of volume. * **Personal color and image consulting**: We harmoniously match trendy coloring to your skin tone and precise makeup that enhances your features. * **Broadcast and wedding experience**: Our specialists bring their experience styling K-pop idols, broadcasters, models and weddings directly to the salon. * **Convenient location**: A 1-minute walk from Cheongdam Station Exit 8, or 5 minutes on foot from Gangnam-gu Office Station, making a visit easy to fit into your trip. **[Main services]** **1. Hair design and care** * **Signature design cut**: Layered or tassel cuts that flatter the face and head shape while balancing areas of concern * **Growth-direction correction and root volume**: Ringer perms and iron volume perms to address separating fringes and a flat crown * **Personal color hair coloring**: Customized colors to brighten your skin tone, plus tone-down coloring and bleaching * **Texture perms and texture correction**: Natural K-wave perms and neat, smooth volume straightening **2. K-beauty makeup** * **K-idol/stage makeup**: Defined features and long-lasting dimensional contouring * **Daily glow makeup**: Clear, natural K-drama-style skin finishes and shading makeup * **Photo/profile/wedding makeup**: Precise makeup adapted to lighting for memorable photographs

Information

    Amenities and services

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    밍기적93** NAVER
    I really recommend this place,,, Makeup was by artist Haesol and hair by the salon director. I spent over four hours outdoors and had a shoot at night, and the makeup's staying power was simply incredible. Seeing the base still looking beautiful late at night, without breaking down, really surprised me! I'd sweated a little and been in lots of wind, yet it stayed firm without any darkening. I didn't need touch-ups. The eye-makeup details were lovely, and the natural extension of my lip line made my mid-face look shorter, which I liked. What did you use on my lips..? I think I need to buy it. The hair was fantastic too! The volume held well, and I loved how long the fullness lasted. Even when the side hair loosened, the curled sections kept their shape. A perm was suggested, and I'm seriously considering it; I loved the blow-dry so much,, I'll visit again🩷🩷

    Excerpt · Translated from Korean Visited

    pu**** NAVER
    If you're looking for a good down perm and haircut in Cheongdam, this is absolutely the place. I've been a genuine regular for ten years already, and each visit still impresses me. They know my hair texture and head shape better than anyone and cut it just right without my having to explain. Down perms can easily hurt the scalp or look awkward if pressed too flat, but here they always flatten my hair neatly and naturally without irritation. The cut lines are beautiful too, so even as it grows it doesn't get messy. Thank you for ten years of consistent skill and kindness. I plan to keep coming for another twenty or thirty years!

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    wls**** NAVER
    I went back for the Men's Signature service with senior stylist Suan at Ovote, where I always go with confidence! I said I was growing my hair, and instead of a fringe perm, Suan thoughtfully corrected its growth direction, neatly resolving the splitting. The design down perm flattened the sides and back to the planned hairline, making my head shape look much nicer. Even while it's growing, the cut texture was carefully tidied so it doesn't look messy. That's why I have to stay a regular. If you're looking for good men's hair or down perms in Gangnam, I wholeheartedly recommend senior stylist Suan at Ovote!

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    누리귀** NAVER
    I wanted birthday photos and was searching for hair and makeup when I saw artist Haesol's beautiful work and booked! It's close to the subway and easy to reach. The makeup room has curtains, which gave it nice privacy, and I could see the brushes and puffs were kept clean. Drinks and snacks too—so thoughtful🥺 Haesol's attention to my personal colors and the things I'm self-conscious about really moved me! It was even better than I expected. Salon director Namgyu did my hair and created a style that suited me perfectly. Both were careful and cheerful, so I had fun without a dull moment, haha. Thanks to them, I got my best profile photos. Skilled artist Haesol and salon director Namgyu are the best💕 Satisfaction: 999999 percent!!!

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    pu**** NAVER
    This is my regular Cheongdam salon, responsible for my hair from my thirties to now. Today an iron perm, just what a man in his mid-forties needs, created natural volume, and a down perm tidied the sides. Especially the eyebrow shaping at the end, complimentary or perhaps part of the set, made my face look several times more defined and neat. Everyone around me says I look much younger and more stylish. Thank you for always knowing how to transform me so well. The best place for men's hair in Cheongdam, worth every penny!

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    Seri** NAVER
    I had makeup with He-sol at Ovote and was really happy🤍 I explained the feeling I wanted, and it was brought out naturally in a way that suited my face. I loved that! Without being overdone, I looked much more defined and pretty than usual, so each look in the mirror made me happy🥰 The work was careful, and my preferences were checked thoughtfully along the way, so I felt comfortable. I especially loved the base and eye makeup✨ Next time I need makeup, I'd like to go back to He-sol! I was completely satisfied💕

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    희수76** NAVER
    I got hair and makeup for birthday photos after a long time. Haesol compared personal-color boards directly against my face and explained them in detail, so I discovered new colors for myself :) The conversation throughout wasn't awkward at all and was so enjoyable! And definitely get your hair done with the stylish salon director. The best♡

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    pu**** NAVER
    This is the salon of my life, looking after my hair for ten years! Even over a decade, when so much can change, the kindness has stayed the same. They always find a style perfect for my head shape and hair texture, and I'm delighted every time. Once salon director Kim Namgyu has done your hair, you can't go anywhere else. As a longtime regular, I recommend this place with confidence. If you're worrying about your hair, do visit!

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    루이** NAVER
    I got everyday makeup with artist Haesol😚 The colors suited my outfit and made my face look lovely, and the salon director's skilled hands created pretty waves too. I was so happy!! Everything stayed exactly like this all day, right until I went home, haha. Thank you for perfectly suited makeup in such a fun, comfortable atmosphere😊

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    dong9** NAVER
    I'd always wondered what makeup suited me, so I liked getting beautiful makeup and hair to match the image I wanted!😻 They explained the products used, and when I asked about things I find difficult doing makeup myself, I learned lots of useful tips. That made me even happier👍🏻👍🏻

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    jso**** NAVER
    This time I loved the colors and glow from every camera angle! I supplied my desired makeup reference, and they chose colors and details to suit my face!! I loved it all day and felt so good🫠 They recommend colors and always take great care with the base, so I'm happy!!!! It made me feel that Cheongdam makeup salons really are different😭 It's amazing that it looks like this without any color retouching. I also had personal-color analysis after a consultation. They assessed it well and explained tones to suit my overall look, which should help when I do my makeup myself!! This makeup matched Soft Autumn while giving me the feeling I wanted, so it was even more impressive and satisfying!🎨 Don't become famous.. no, become famous.. don't become famous… no, become famous❤️‍🔥

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    pu**** NAVER
    For the first time in my life, I had professional makeup. It was my first time, so I felt very awkward and nervous on entering, but the male makeup artist welcomed me kindly and put me at ease. From the perspective of a fellow man, he understood my face shape and skin tone accurately and naturally balanced the things I disliked. He made me look great without overdoing it, and I really loved it. For men hesitating over their first makeup appointment like I was, I strongly recommend visiting [[Haesol]] without worry. Thank you for giving me such a wonderful day!

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    imh**** NAVER
    I went for birthday makeup and absolutely loved it. It was my first visit, and Haesol was so skilled and kind, adapting everything to my preferred style. Thank you! The lovely, sparkling look gave me much more confidence in front of the camera🥰 The salon director did beautiful hair too, giving it lovely fullness and volume. Every photo made me so happy🥰 Thanks to you, both hair and makeup looked perfectly beautiful, and I had a happy birthday! Thank you so much~~🤍

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    tee**** NAVER
    I got makeup with artist Haesol and liked how naturally the areas I worry about were balanced. My face is asymmetrical, so my uneven eyebrows usually bother me, but they were beautifully made symmetrical without it looking obvious. The nose contouring was natural, not excessive too. Above all, my eyes looked bigger and clearer while the overall effect stayed natural, which I love. My face looks much more defined than usual after the makeup, so I'm happy👍👍

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    ndg**** NAVER
    I had makeup for the first time to attend an event, and professional hands really are different!! Even though I urgently booked the day before for 5 a.m. the next morning, they kindly accepted. The quality was really fantastic, and the artists were kind. The best😻 They even provided lip product to apply before the event and explained how to tidy my hair... So detailed and kind😭 Later I want my wedding makeup done here too!

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    최단비26** NAVER
    Before a blind date, I got hair and makeup at Ovote Hair & Makeup Cheongdam, haha. Everything was made so beautiful and adapted to my style!!! The head salon director and artist Haesol are true professionals.. Because the makeup artist was a man, he could tailor it to the kind of style men like, haha. But having a male artist didn't feel uncomfortable at all; I was completely at ease!! I love it😍😍

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    ttl**** NAVER
    I was going for a half-up hairstyle, so I asked for a fresh, innocent look!! The makeup matched my hair so perfectly that I could enjoy my birthday party even more. My skin hasn't been in good condition lately, but each area was carefully covered, and my eyes were beautifully emphasized and made to look more open. I really, really love it♡

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    got**** NAVER
    Before my graduation photos, I got makeup with artist Haesol at Ovote!! We were shooting with a digital camera, so I asked for a vintage, everyday look, and it was just enough to look lovely and natural in the photos, haha. The shoot went well thanks to you. Thank you~~ Lots of people are probably having graduation photos these days, so I really recommend getting hair and makeup at Ovote to mark graduation. (The salon director did my hair!)

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    두바이초콜렛주** NAVER
    I got hair and makeup for an important meeting, and I was so happy🤍 They understood the feeling I wanted and made it neat and pretty without going overboard! I entered the meeting with much more confidence than usual, and it went well too, making the day even better🥹 I'd like to return for another important occasion. Thank you!

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    fpa**** NAVER
    Thank you for the beautiful, careful work. Everyone should know about Haesol's skilled hands! The colors were lovely and the work quick, so I felt restored. The salon was pretty and the service kind too. Such a good eye and delicate work. Versatile for dates, interviews, events—everyone come to Ovote. Definitely a great Cheongdam hair-and-makeup spot. Thank you. May you work little and earn lots throughout your life❤️

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    minimin** NAVER
    After begging for a year, I got permission for a perm and hurried to Ovote😃 Hair matters, of course, but Suan's smile is healing for me too, haha. My hair was so damaged I couldn't even brush it, so I got a treatment before the perm. The style completed after more than four hours is so, so pretty. (I love it, though Suan seemed not quite satisfied, haha.) My hair was curled round during the blow-dry; I hope those wrists are okay… haha. Essence

    Excerpt · Translated from Korean Visited

    pu**** NAVER
    It's really hard to find good hair work in Gangnam, but I've insisted on this place for over ten years already. I always get the iron perm, down perm and cut combination, yet the finish amazes me every visit. My hair sticks out, so the down perm is important; they flatten it to suit my head shape, and the iron perm creates natural curls that are easy to manage. The cut lines are beautiful too, so even a rough dry at home brings the style out. Today in particular, the new male makeup artist shaped my eyebrows as a complimentary service, and I loved it! He knows men's eyebrow lines and made them neat and stylish. Next time I'll book separately for eyebrow care or makeup. Thank you for ten years of consistently excellent service. I'll be a regular for another twenty or thirty years.

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    YU** NAVER
    I'd always worn strong makeup, but this appointment with Haesol really showed me that a brighter look suits me too...🥹 Yet all the details I can't let go of were kept. The work is careful but so fast that when I looked again, it had moved to the next step. Watching my face brighten bit by bit was fun, hahaha😝 The conversation was easy and unpressured, so the atmosphere was comfortable and lovely. Stylish Haesol is the best😍

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    meoo** NAVER
    I had both hair and makeup, and I was so happy!🤍 They made it natural to suit my face shape and overall look. I liked the clean base that didn't feel heavy and the way my eyes were beautifully brought out. The hair also came out beautifully, exactly as I'd wanted! They carefully checked my preferences throughout and coordinated the whole look, making the appointment pleasant, haha. I loved both hair and makeup, so I'd like to come back for an important occasion or shoot! :)

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    혜수66** NAVER
    I had a shoot coming up and found this place while searching because the reviews were good! They checked my reference beforehand and asked about my usual makeup, so I could get the style I wanted! The work was quick, with careful emphasis on details that could stand out, and I think my best features showed more clearly :)

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    대** NAVER
    Such a good eye, they could immediately identify my skin tone… They asked what styles I usually like and did the makeup to suit the occasion..!! The base was so carefully done in a current style, and I love it… The hair was firmly set so the curls would hold well too💕 It's right by the station, easy to reach, and the work was neat. They even placed the lashes one by one. The blush used various colors to contour and balance my face shape, making it look slimmer. For someone whose face has always been round, that was so satisfying, haha. I love the makeup… I'd like to come back for it again.

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    눈누** NAVER
    My makeup had become too repetitive, so I went for the trendy, hip look I wanted! The eyeliner, blush and lips were all different from my usual style, but I loved them so much that I've changed how I do my makeup lately!! Everyone around me reacted well too, so I'm really happy, hehe. Thank you, Haesol and salon director!🥰

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    대장오** NAVER
    Artist Haesol rediscovered the charm I'd forgotten I had in the most beautiful way :) I wanted natural, elegant makeup that looks effortlessly put together, so I visited Haesol at Ovote Cheongdam. The result was wonderful :) My best features were brought out, with detailed attention to making me look even prettier in photos. It really moved me🥹 Thanks to Haesol's delicate work, I got my best profile photos, haha. If you want your natural charm to shine without looking forced, don't hesitate—go to Haesol! I loved it so much that my intention to return for the next important occasion is 200 percent, hehe.

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    인생** NAVER
    I got hair and makeup in Cheongdam before selecting my dress, haha. The volume in the slicked-back hairstyle was lovely and helped when choosing the dress. There's little space between my eyes and eyebrows, so eye makeup is difficult, but they drew in soft fullness under my eyes. I wondered if this was the kind of makeup celebrities get. On the way home, I let my hair down in the car... The volume had been created so well that I still liked it even all loosened up. Just what you'd expect from a Cheongdam salon director, haha. Thank you.

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    양갱이43** NAVER
    Wow, I don't often leave reviews, but I feel I have to for this.... A makeup-obsessed friend recommended it, and I was genuinely so happy😭🤍 A few deft strokes and I was remade into a whole new person🥺 Such skilled hands!!! My friends said I looked like Karina,, (hahaha). But there's one problem.. I keep looking in the mirror~ Hehe. I feel good all day>< I'll come back for a makeup lesson soon.

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    손민지35** NAVER
    I got hair and makeup at Ovote Cheongdam :) It was my first makeup appointment with a male artist. As you'd expect from a Cheongdam salon, the natural overall effect and delicate touches impressed me!! I prefer the clean, elegant feel of actor-style makeup over flashy idol-style looks, and he captured exactly what I wanted. I was so happy, haha. I showed a reference, and he adapted it perfectly to my face. It wasn't too heavy or dark, but looked defined in photos, which I like~~ For hair I got a tied-up style with lovely volume🥹 Both hair and makeup matched the mood I wanted, so I'd like to have them done again for an important day.

    Excerpt · Translated from Korean Visited

    jso**** NAVER
    It can look like this without retouching..!!! This was my first makeup appointment at a Cheongdam salon, and it exceeded my expectations! The skin glow and colors were beautifully brought out! I think I'll return for the next important occasion😭 I usually go bare-faced and got this for a change of mood… A little too much information, but I was asked for my number five times in one day… I thought, could this really happen in my life? Hahaha. It was absurd and made me feel the power of hair and makeup all over again, haha. Almost like a plastic-surgery transformation, but with makeup…. A must for blind dates or weddings…💄💅🩷👑 For Cheongdam hair and makeup, Ovote.. with Haesol😭🧑🏼‍🎨

    Excerpt · Translated from Korean Visited

    별이** NAVER
    I got the currently trendy, subtle beige-toned makeup with Haesol. I had a date and asked for everyday makeup. My features were brought out so well that my boyfriend liked it too, haha. I love the half-up hairstyle as well. Recommended for everyday makeup in Cheongdam!!

    Excerpt · Translated from Korean Visited

    xor**** NAVER
    I got makeup with artist Haesol at Ovote, the hair-and-makeup salon in Cheongdam! The work was so delicate and beautiful, and I was really happy! They asked in detail what makeup I like and which areas need attention when applying it, and reflected my requests well. I liked that! It made for a lovely day~~ When my hair and makeup turn out beautifully, feeling good seems to boost my confidence too, haha. Thank you, artist Haesol!

    Excerpt · Translated from Korean Visited

    pu**** NAVER
    I'd always worried about my hair sticking out at the sides, so I got a cut and down perm with salon director Kim Namgyu! It was carefully flattened to suit my head shape, making my morning styling so much easier. The cut matched my desired style exactly too, and I love it. I'll visit again!

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    염따** NAVER
    I visited a Cheongdam hair-and-makeup salon for an urgent meeting. I like natural makeup and was searching when I found this place closest to me. I was surprised the salon director was a man. It was my first time with a male director, but he worked even more carefully and did the retouching well too. The hair director also seemed very experienced! The blow-dry was great. Fringe volume is especially vital, and the line was beautifully adjusted to keep it from splitting sideways!! If you're looking for a Cheongdam makeup salon, do try it, haha. Everyday makeup is really good. (The base feels incredibly light.)

    Excerpt · Translated from Korean Visited

    g** NAVER
    An important appointment came up, so I searched for a makeup salon in Cheongdam. Scheduling was quick, and Ovote is a two-minute walk from Cheongdam Station, so I got makeup there before going to my appointment. Replies were quick, and after consultation both hair and makeup turned out as I wanted. The artists worked fast, so I got everything done without being late. If you're looking for Cheongdam hair and makeup, highly recommended!

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    소** NAVER
    Lots of color tends to look dated on me, but they chose just the right makeup for me, which I loved🤍 I also worried a little about a breakout, but it was covered so carefully that the base looked clear. I was so happy! For over eight hours, I did no touch-ups apart from applying lip tint, yet it didn't break down and actually settled beautifully onto my skin. They checked my desired style along the way without making it feel pressured, so I was comfortable🥰 The salon director did my hair, completing what makeup alone hadn't quite achieved. I loved it from start to finish! I'll visit again🫶🏻 Also, all the photos I posted with this review are unretouched shots from the standard camera, and even I can hardly believe them.. If you want beautiful makeup that stays put, definitely book Haesol!

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    지니1** NAVER
    Even without my explaining, they understand my facial features and do the makeup accordingly. Careful and really quick!!

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    샤이** NAVER
    **An honest review of my men's dandy cut, down perm and coloring in Cheongdam.** My hair tends to stick out, which worried me, but they carefully flattened it with a down perm suited to my head shape. The dandy cut's lines are really clean, and the color is stylish with no patchiness at all. My hair was barely damaged, and the detailed styling explanation moved me. If you want good men's hair around Cheongdam, do visit. This will be my regular salon!

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    messi10** NAVER
    I got hair and makeup with artist Haesol at Ovote and was so happy💗 From the start, my desired mood was asked about comfortably, with careful attention to my face shape and usual style, to find what suited me☺️ Without heavy or excessive makeup, the skin looked clear and bright, and the eyes naturally defined. I loved it! Especially the natural emphasis on my best features: it was clearly different from usual but not at all awkward, and the photos looked so good🥰 The hair softly followed my facial lines, making the whole look much prettier✨ I also liked the comfortable, thoughtful attention throughout. I really recommend it for days when you want to look lovely, such as an important appointment or blind date. I'd definitely like to go back to Haesol too💕

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    Zi** NAVER
    I was so happy with everything from makeup to hair! The base was especially delicate, leaving my skin looking clean and beautiful, and the whole look was well adapted to my face. The salon director also did my hair naturally and beautifully to match my style, which I loved! I'd like to visit again🤍

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    dbwls83** NAVER
    I came for a shoot near Cheongdam Station after a long time. The summer concept was like Red Velvet's 'Surf'n Boy,' with a reference for idol-style makeup featuring blue accents. Haesol saw it and made it happen in no time!! Hahaha. I thought elegant, clean makeup was the specialty, but idol makeup is really good too..?? Next time I'm planning to come for semi-gyaru. Nowhere else covers my skin texture, breakouts and pigmentation this well with such a solid base. So careful; I was touched throughout😭 The hair director also created waves just right in a current style! The work was really fast—even with all my thick hair, it was done quickly. The best,, I'll come back for the next shoot. This really is the place for makeup in Cheongdam. Thank you!

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    rimo** NAVER
    I loved my hair and makeup at Ovote, so I'm leaving a review! Haesol's makeup naturally brought out my best features without overdoing it, which I loved. My dark circles were seamlessly covered, but the base stayed thin and glowy, making me look much brighter. My eyes were defined without being too much, exactly in the mood I wanted. It made me look much more polished without losing my usual character! The makeup was careful and quick. The salon director did my hair, paying attention to every flyaway. I requested something to match the makeup, and the good eye made it fit perfectly. Skilled and so cheerful too—we laughed lots throughout, hahaha. I'd like to return to Ovote for an important occasion. Highly recommended😝

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    Claire** NAVER
    Thank you for the beautiful hair and makeup. They put me in a good mood for today's plans too🥰💕

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    Jjansld** NAVER
    My review of current, grown-up-woman-style hair and makeup😇 A mature look that perfectly matches today's trends, beautifully created!!! The hair details are elegant and I love the calm, stylish makeup. I could feel the careful attention continuing right down to the smallest details, and I was comfortable throughout. Thank you!

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    rlawogns** NAVER
    This was my first hair-and-makeup appointment, and they were so kind, with lots of recommendations on what suits me and how to style it!! The time flew by. Thank you for making it beautiful~~

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    pu**** NAVER
    If you're looking for the best men's hair in Cheongdam, definitely go here! I'm a real regular, coming for thirteen years already. Once the salon director has done your hair, you can't go anywhere else. Today I got a men's cut and down perm, and I love them as always. My hair sticks out and is really hard to manage, but here the down perm flattens it naturally and neatly to suit my head shape, and lasts so long. The trendy cut lines mean the style comes alive even after just a rough dry at home. If you're still searching for good men's down perms or cuts around Gangnam or Cheongdam, don't waste time—make this your regular place😊

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    yang2** NAVER
    Everything from makeup to hair was handled so carefully! They considered my personal colors and styles to suit my face's overall feel, and even without specific explanations from me, chose a flattering direction. I was so happy💕 I liked it even more because the hair and makeup worked naturally together. I visited before an important occasion, and thanks to them I enjoyed going, haha. I'll visit again for another important event~

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    woo**** NAVER
    After trying several Cheongdam salons, I had a service with salon director Namgyu and have stayed for cuts and down perms ever since! The cut is carefully adapted to my head shape and texture, with well-shaped lines. Even after plenty of growth, it stays neat and easy to style! The down perm is cleanly done too, so I can go until my next visit without worrying about styling. I love that!!! If you're unsure about men's hair, do try salon director Namgyu at Ovote!!

    Excerpt · Translated from Korean Visited

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

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    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    취소·환불 규정 전체 보기

    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.


    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.


    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.


    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

    예약 정보 최종 확인

    미용실 예약 확인

    — —
    Total service amount
    —
    Deposit (paid now)
    —
    Pay at store (on arrival)
    —
    Deposit charged now
    —

    예약 확정 안내를 받을 연락처를 입력해 주세요. 예약 요청 시 선택한 디자이너와 시간의 중복 여부를 서버에서 다시 확인합니다.

    Consent to share booking data with the merchant

    The information below is shared with this merchant so it can handle your booking.

    Recipient
    Obote
    Purpose
    Booking confirmation, schedule coordination, service delivery and customer contact
    Data shared
    Name, phone, email, selected SNS contact, nationality, booked service, date, time, party size and requests
    Merchant retention period
    Until 30 days after service completion; longer only where required for a dispute or by law

    You may refuse, but you cannot request a booking with this merchant without this consent.

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