Charming Atelier · Personal color analysis & makeup

… 328 Dobong-ro, Gangbuk-gu, Seoul Room 1516

Overview

We are Charming Atelier, a studio specializing in personal color and makeup near Suyu Station in Seoul. Using a 16-season personal color analysis system, more detailed than the traditional four-season classification, we thoroughly analyze the colors that suit your skin tone and image. Rather than simply identifying your personal color type, we explain flattering colors and colors to avoid, makeup colors and how to use products, so you can apply the results easily in everyday life. An expert with extensive field experience and a background in beauty education carefully conducts each session, considering every customer's aura and charm. Interpretation support is provided during the program so international customers can participate comfortably. Charming Atelier is near Suyu Station on Seoul Subway Line 4. You can travel directly to Myeongdong and Dongdaemun History & Culture Park on Line 4 without changing trains, making it convenient to visit during your Seoul trip. All programs are available by appointment only.

Information

    Amenities and services

    컨설턴트

    지도

    Mapbox 지도를 준비하고 있습니다 업체 위치가 이곳에 표시됩니다.

    Store Q&A

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    ㅇㄴ** NAVER
    I lost my wallet and needed a new ID photo, but wanted something fresh and pretty. After carefully looking into places, I chose Charming Atelier Makeup!!!

    Excerpt · Translated from Korean Visited

    아이리스84** NAVER
    I booked a salon nearby, and I’m happy with it! They knew personal colors in detail, explained everything kindly and told me both my best and second-best colors.

    Excerpt · Translated from Korean Visited

    크랜베리** NAVER
    The manager was so kind and thorough, which I really appreciated 😆. I had my makeup done to look good in photos, and I was so happy that I felt it was absolutely the right decision!

    Excerpt · Translated from Korean Visited

    뽀또집 박가네 ** NAVER
    I came for stage makeup. They looked into my role carefully and brought out the character’s distinctive features, and our performance was a great success 🥹🔥.

    Excerpt · Translated from Korean Visited

    I1** NAVER
    I had an outdoor photoshoot from 3 to 8 p.m. on a hot day, so I was worried my makeup would wear off. For personal reasons, I had it done at 10 a.m., but it was still intact when I got home in the early hours of the next day. I was really amazed!

    Excerpt · Translated from Korean Visited

    Babybo** NAVER
    Sojeong turned me into a total hot girl 🔥❤️. She knew just what to do and made my makeup and hair so, so pretty 💕. She tailored both to suit me, and I was incredibly happy with them ✨️✨️.

    Excerpt · Translated from Korean Visited

    지냥** NAVER
    I love it so, so much! I wanted a style I’d never tried before. Everything from my hair to the base makeup, colors and details was so neat… And it was just what I wanted, which made me so happy 🩷…

    Excerpt · Translated from Korean Visited

    김윤서46** NAVER
    I had my hair and makeup done, and I love them 🤍🤍. Sojeong did them, and I could feel the care she put into her work. She recommended what suited me and considered the details that would photograph well. It was the best 👍.

    Excerpt · Translated from Korean Visited

    뽀또집 박가네 ** NAVER
    I visited for stage makeup. They looked into my role in detail, made the makeup fit my character perfectly and carefully checked whether I needed anything else. It was such a lovely experience ☺️💓.

    Excerpt · Translated from Korean Visited

    ddi** NAVER
    I had my makeup professionally done for the first time for my graduation! I was so nervous because it was my first time, but they made me look beautiful in a relaxed atmosphere. Thank you so much!!

    Excerpt · Translated from Korean Visited

    클로버** NAVER
    I really, really loved it!! 😭❤️ It was my first time trying this makeup style, and everyone—friends, acquaintances and even my professors—said I looked so pretty!!

    Excerpt · Translated from Korean Visited

    청파동고독한잡** NAVER
    I visited for makeup for my profile photoshoot, and they did exactly what I wanted, so I was happy. The atmosphere was so comfortable that I didn’t notice how quickly the time passed, haha. Thank you!

    Excerpt · Translated from Korean Visited

    ggp021** NAVER
    I had my hair and makeup professionally done for the first time for profile photos! I was very nervous, but their kindness helped me relax. Thanks to the great makeup, I felt confident during the photoshoot, haha. Thank you!

    Excerpt · Translated from Korean Visited

    김마늘** NAVER
    It was my second time having hair and makeup done by Sojeong. I just tell her the style I want, and somehow she gets everything so beautifully right 🤍. I’m so happy every time 😭.

    Excerpt · Translated from Korean Visited

    gwo**** NAVER
    I visited for a profile photoshoot and was really happy. They first discussed my desired concept and mood carefully, then did beautiful makeup to match. I was so grateful.

    Excerpt · Translated from Korean Visited

    HEY찐이** NAVER
    I booked the earliest morning slot, but they showed no sign of tiredness and worked so carefully and thoughtfully. They matched the style I wanted, and it lasted really well into the afternoon 👍🏻.

    Excerpt · Translated from Korean Visited

    티티** NAVER
    Because of my circumstances, I had my makeup done very early, so it had worn down compared with when it was freshly applied. Still, I liked it! It was for an immediate family member’s wedding, and the consultation was good too 😊.

    Excerpt · Translated from Korean Visited

    mf** NAVER
    The manager is kind and attentive! I liked how they took all my requests into account. It was my first time having makeup done, so I thought it might feel awkward, but they made me comfortable, and I was happy 😊.

    Excerpt · Translated from Korean Visited

    박서미** NAVER
    I booked because I was curious about my personal colors. They explained the theory in detail, and the analysis took place in a fun atmosphere. They also answered my questions kindly and thoroughly, then sent a separate report afterward, which was useful as a styling reference.

    Excerpt · Translated from Korean Visited

    보유니** NAVER
    It was my first visit, and Sojeong’s kindness and the way she put me at ease made me feel good 😊. The makeup and hair were tailored perfectly to me, and my first date was a success. Thank you, Sojeong ♡.

    Excerpt · Translated from Korean Visited

    보유니** NAVER
    Sojeong made me look beautiful again today. Love you ♡.

    Excerpt · Translated from Korean Visited

    ch**** NAVER
    I love this youthful-looking makeup.

    Excerpt · Translated from Korean Visited

    레오** NAVER
    It was my first time having makeup done since my wedding. The manager was so kind and did it beautifully 😭. I kept hearing how pretty I looked that day!!!!

    Excerpt · Translated from Korean Visited

    mmi**** NAVER
    I had everyday makeup done and went out to have lots of fun with my friends. Even in the hot weather, it really didn’t wear off. I was so, so happy with it 😎😎.

    Excerpt · Translated from Korean Visited

    all**** NAVER
    I went without knowing much about personal colors, but they explained everything step by step from the basics, which I appreciated. They didn’t just tell me which colors suit me: they coached me on overall styling, including textures and lengths!

    Excerpt · Translated from Korean Visited

    이민정** NAVER
    I needed interview makeup, so I booked at short notice and visited. The makeup was so neat and natural. I don’t know much about makeup, but they knew how to create a look that suited me, which I really appreciated!!

    Excerpt · Translated from Korean Visited

    gus**** NAVER
    I found this place while looking for a makeup salon near home for a blind date. The manager was very kind, and I had my makeup done in a comfortable atmosphere. I’d like to use it again!

    Excerpt · Translated from Korean Visited

    dod**** NAVER
    My girlfriend and I tried personal color analysis for the first time. The director was so kind and thorough with the explanations that I enjoyed the whole session! I’ll visit again 😁.

    Excerpt · Translated from Korean Visited

    인디안** NAVER
    I was worried because I have monolids and short eyelashes, but I loved the result, haha. It was wedding guest makeup, and the bride asked who I was 😂.

    Excerpt · Translated from Korean Visited

    dle**** NAVER
    They explain things so kindly and clearly.

    Excerpt · Translated from Korean Visited

    운동하는** NAVER
    We had a family event, so I booked this for my mom. She looked so beautiful that everyone in the family showered her with compliments!!! She’s in her mid-sixties, and her everyday makeup looked natural and pretty. The blow-dry was beautiful too!!! Thank you!!

    Excerpt · Translated from Korean Visited

    dbs**** NAVER
    It was such a useful session for a makeup beginner!! They teach carefully and thoroughly, and they’re kind too.

    Excerpt · Translated from Korean Visited

    류류** NAVER
    I was very happy, and they were kind. Thanks to them, my event went well.

    Excerpt · Translated from Korean Visited

    wlg**** NAVER
    They work carefully and neatly. It looks beautiful. I’ll visit again when I have the chance.

    Excerpt · Translated from Korean Visited

    멜** NAVER
    I had my makeup done for a family wedding, haha! They were so thorough with the complexion makeup ☺️. I had a lovely session 😎😎.

    Excerpt · Translated from Korean Visited

    우엉** NAVER
    I asked them to do my makeup for a photoshoot. I loved how they recommended a look that perfectly matched the clothes I brought and gave me the glow I wanted! It lasted so well that I felt reluctant to remove it when I got home 😌.

    Excerpt · Translated from Korean Visited

    김보현** NAVER
    This place was so good that I wished I could select more options! I’d only ever asked friends and GPTs about my skin tone, so finally finding it out felt like such a relief, haha. At last, I tried what I’d only seen on YouTube!!!

    Excerpt · Translated from Korean Visited

    예영75** NAVER
    I booked because I wanted to know my personal colors and try makeup suited to my age and tone. I was absolutely delighted!!!! They were so kind, and the consultation was excellent. Although the colors were different from the aesthetic I wanted, I was glad to find ones that suit me.

    Excerpt · Translated from Korean Visited

    GG** NAVER
    I went for a personal color analysis! I loved getting advice on my best and worst colors, suitable hair colors and accessories. The result was a color family I’d never imagined, so I felt a little lost at first, but all the recommendations made it even better!

    Excerpt · Translated from Korean Visited

    김슬기85** NAVER
    They took so much care with the skin preparation, and everyone said I looked pretty, haha. I also really appreciated getting cleansing products and the lip product they used.

    Excerpt · Translated from Korean Visited

    Supplied material added on 6 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    Consent to share booking data with the merchant

    The information below is shared with this merchant so it can handle your booking.

    Recipient
    챠밍아틀리에
    Purpose
    Booking confirmation, schedule coordination, service delivery and customer contact
    Data shared
    Name, phone, email, selected SNS contact, nationality, booked service, date, time, party size and requests
    Merchant retention period
    Until 30 days after service completion; longer only where required for a dispute or by law

    You may refuse, but you cannot request a booking with this merchant without this consent.
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