Lash & Wax Studio Cheongju · Lash lifts, brows & waxing

… 41-29 Garosu-ro 1164-beon-gil, Heungdeok-gu, Cheongju-si, Chungbuk Room 401

Overview

Our experienced, nationally certified technicians perform services using only top-quality, safe products. Through personalized one-to-one consultations, we help you find the style that suits you best.

Information

    Amenities and services

    담당자

    지도

    Mapbox 지도를 준비하고 있습니다 업체 위치가 이곳에 표시됩니다.

    Store Q&A

    No Q&A yet.

    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    연날리기** NAVER
    I've been getting regular treatments here~ It was a little embarrassing at first, but Brazilian waxing makes such a difference to my quality of life that I come whenever it's time. Thank you to the cheerful director for the reassuring, quick and skillful care.

    Excerpt · Translated from Korean Visited

    rapunzell** NAVER
    I've reached the point where I feel I can't go without waxing… so I come every month. I mostly get Brazilian, eyebrow and upper-lip waxing, and regularly get a lash perm too, haha. This time I only had the Brazilian first, but I'll come for my brows and upper lip soon. The director carefully does the treatment every time, so I'm very happy. It's already my twentieth visit😊 See you again soon, haha.

    Excerpt · Translated from Korean Visited

    연날리기** NAVER
    I'm a regular now~~~ Comfortable Brazilian waxing thanks to the director's experienced hands, hahaha.

    Excerpt · Translated from Korean Visited

    ahs**** NAVER
    I visited the academy for a treatment today. The director is kind and works carefully. The place is clean with a lovely atmosphere, and I felt comfortable throughout the treatment. I'll visit again!

    Excerpt · Translated from Korean Visited

    anka**** NAVER
    I had a lovely waxing visit. They worked so carefully, and I loved the design, so I was really happy. I'd definitely recommend it to anyone looking for waxing in Cheongju. There was also a first-visit discount, which made it easy to try, and the director was really kind, so the treatment was comfortable. I don't think I can go anywhere else now. I was so happy that I'll visit again. 😊✨

    Excerpt · Translated from Korean Visited

    tng**** NAVER
    #CheongjuWaxing I like how carefully and quickly they work☺️ The salon is clean and comfortable too. I've already been coming for several years.

    Excerpt · Translated from Korean Visited

    01lond** NAVER
    I was very unhappy with another place. After searching really hard, I found this one and am happy with it.

    Excerpt · Translated from Korean Visited

    Mini6** NAVER
    While looking into waxing places for a Southeast Asia trip, I found this nearby place with lots of experience and visited after asking about it. I liked the spacious shop and clean facilities, and the director's delicate touch?? They did sugaring without it hurting. I loved how neatly everything was tidied up and even booked my return visit before leaving.

    Excerpt · Translated from Korean Visited

    김초윤** NAVER
    My face was glowing, and the results were so good that I bought a package of sessions!! The consultation was excellent, and they seem to do a lot of teaching too, which made me trust them even more. Besides facial care, they offer waxing, Browssing and other things, so next time I'd like to have my brows done too. I'm completely happy today. Please take good care of me next time too😄

    Excerpt · Translated from Korean Visited

    지유맘개봉** NAVER
    I happened to visit Cheongju and stopped by. I'm 10,000% happy with the perm~^.^ The upper and lower lashes turned out as pretty as a Barbie doll's, but I'm not good at taking photos😢 so I'll skip the photo~^^;; I sometimes have reasons to go to Cheongju, and I'll stop by again when I do~♡.♡ I'll have to try a different care treatment then^^

    Excerpt · Translated from Korean Visited

    khk**** NAVER
    I'm getting hands-on facial treatments. The director always welcomes me kindly whenever I visit. I have them because my face is very dry, and it has stayed well moisturized all winter. I had underarm waxing for the first time today, and it came out clean without any pain. I'll keep getting regular care and aim for beautiful facial skin. I love the director's golden touch^^

    Excerpt · Translated from Korean Visited

    빼미** NAVER
    I had Browssing last time and came for a touch-up this time! They're so kind and thorough, and above all I like how natural my brows look. I'll come for skin care next time!! 🩷

    Excerpt · Translated from Korean Visited

    min**** NAVER
    I love it!!!! With autumn approaching, my skin was the first to become rough and dry… so I got total care for lifting, brightening, exfoliation, sebum and pores. Simple yet effective! Looking in the mirror afterward, my cheeks were firm, and I shouted, ‘Director, my face got smaller!’ The director has great technique and works quickly. I'm happy with everything… Thank you. Director Lee, I'll need more and more care before autumn arrives in earnest.

    Excerpt · Translated from Korean Visited

    연날리기** NAVER
    I got facial waxing. They shaped my forehead hairline and tidied my skin through exfoliation too. Oh, I think my makeup will go on well for a while. My clean-looking face, please stay like today~~~

    Excerpt · Translated from Korean Visited

    티톡** NAVER
    After consulting the director, I got facial waxing. They work quickly but also very carefully~ The facilities are clean, and I was so, so happy~ Highly recommended!!! My intention of returning is 100%!!!

    Excerpt · Translated from Korean Visited

    쭈8** NAVER
    The owner gave me a tiny, cute gift as I was leaving. Thank you^^ I couldn't go through with it when I first booked, but after having it done today, I'm glad I did. I feel good. Thank you for your work and for today^^ I feel refreshed^^ The owner was incredibly kind, which I really loved.

    Excerpt · Translated from Korean Visited

    rapunzell** NAVER
    Lazy me is finally leaving a review..!!!!!!!!🤪 I regularly get Brazilian, brow, upper-lip and underarm waxing at The Smooth! Sometimes I get a lash perm too, haha. The director works quickly, makes waxing painless for me and carefully deals with ingrown hairs too, which makes my scrub care easier and more comfortable!! Thank you for taking such good care of me every visit..🥹🤍 They chat with me during every treatment so I don't get bored, and carefully remember things we talked about before. As an F-type, on the Feeling side, I felt touched again today, hehe. For reference, I've had treatments from both the director and the manager, and both work so carefully and well!! Everyone, go to The Smooth for waxing❤️❤️ I'll be back soon for lashes and sebum care😎

    Excerpt · Translated from Korean Visited

    김현서69** NAVER
    It had been a while since my last visit, but the care was satisfying as always, director~ I'll visit again next time~!! Thank you always!!

    Excerpt · Translated from Korean Visited

    김현서69** NAVER
    I got Brazilian waxing at The Smooth waxing salon in Gagyeong-dong, Cheongju. The atmosphere was relaxed, and I liked that it didn't hurt🙂 The director is so kind too, so I'd gladly make this my regular waxing salon! I'll visit again~❤️

    Excerpt · Translated from Korean Visited

    흘리지말고 빗물저금** NAVER
    My daughter suddenly kept going on about wanting waxing, so we visited this salon on someone's recommendation. From the moment we entered, I liked how clean and organized it felt. The kind explanations made this first waxing experience comfortable and satisfying without fear. Please take good care of us on our second visit too. I'm glad my daughter was so happy as well. Thank you for explaining the aftercare well.

    Excerpt · Translated from Korean Visited

    연날리기** NAVER
    It was time. That time… Bra…zilian…waxing time… I booked the salon I'd noticed while going to and from Daiso. It was so pretty that, with the director's permission, snap, I took a picture!! The director is pretty and funny too, haha. Every time, I want to throw the embarrassment away… But thanks to the director's speed, it finished faster than at my previous salon. So neat, thank you~~~

    Excerpt · Translated from Korean Visited

    sun**** NAVER
    I visited because I heard there was an event. I'd been worried about my problem skin and came on a friend's recommendation. I really think coming was the right choice^^ Every touch felt attentive, and they knew exactly where the tension was and eased it~♡ The atmosphere is quiet and clean, so the care was comfortable. Afterward, my body felt much lighter. I'll come again next week. I particularly liked that it was a single-person room and the treatment was private~ I loved it so much that I bought a package^^ Truly highly recommended.

    Excerpt · Translated from Korean Visited

    lss**** NAVER
    The Smooth in Cheongju is very clean and friendly, with a great environment. I especially like that sugaring seems to suit me. The consultation beforehand was thorough, and they explained each treatment area according to my skin's condition and hair thickness, so I felt reassured even on my first visit. Most of all, I liked how delicate and careful the work was. I recommend The Smooth in Cheongju for first-time waxing or anyone looking for less skin irritation.

    Excerpt · Translated from Korean Visited

    연날리기** NAVER
    Why are my brows so messy? Neat waxing and natural Browssing~~~ I've really become prettier and ‘more smooth.’ Who are you? Hahaha. Just tidying my brows lifts my mood—love it~~

    Excerpt · Translated from Korean Visited

    콩콩5** NAVER
    It was time to have my brows done, so I visited. The shop is clean, and even without me saying anything, they quickly create the style I want. A few swift strokes and it's done~ They work carefully, and whenever I look in the mirror, my neat brows are the first thing I notice, haha. After doing it regularly, it bothers me so much when I don't that I come to get them done. I also got a White Day treat. It was a short visit, but I left with good energy, haha. I'll come again in a month~

    Excerpt · Translated from Korean Visited

    you**** NAVER
    It was so comfortable that the time flew by without me noticing. I'll book another visit next time.

    Excerpt · Translated from Korean Visited

    lim**** NAVER
    The best. I'll keep coming. It turned out so well, and my brows are neat. I'll keep visiting. The best. Thank you.

    Excerpt · Translated from Korean Visited

    유딤** NAVER
    I returned to my favorite salon for the skills of the director and the other practitioners. Skills, service and environment—this wonderful salon has it all!! ☺️ I'd never found a regular waxing salon, but my wandering days are over! Thank you so much for the kindness and outstanding care🩷 I'll return for my next treatment~

    Excerpt · Translated from Korean Visited

    다혜** NAVER
    I got my arms waxed and am so happy!! The director is kind. I was nervous about the pain, but it wasn't very painful, and they worked so carefully that I'll definitely return☺️

    Excerpt · Translated from Korean Visited

    rbw**** NAVER
    The director is kind, and it hurt less than at other salons while finishing quickly, haha. My intention of returning is 1,000%%!!!

    Excerpt · Translated from Korean Visited

    브로** NAVER
    I visited because the change of seasons had made my skin very dry and caused breakouts. They're so kind and provide such thorough, careful care.

    Excerpt · Translated from Korean Visited

    과** NAVER
    The treatment was so attentive that I'd call this the best salon I've been to. Highly recommended👍🏻

    Excerpt · Translated from Korean Visited

    현성이** NAVER
    I've just had waxing. They worked carefully and well, and I like the design. I recommend this place for waxing in Cheongju. I'll visit again.

    Excerpt · Translated from Korean Visited

    싸이버** NAVER
    I really, really like how they're always thorough and kind when looking after me💕

    Excerpt · Translated from Korean Visited

    달달달** NAVER
    I came to The Smooth waxing salon. It's so clean, and the director's kind care makes me feel great. Thank you. They gave me a cute little gift too. So pretty^^ I'll become a regular, director^^~~

    Excerpt · Translated from Korean Visited

    유딤** NAVER
    I've been coming since before the director moved~ I'm happy with the kind treatment and comfortable atmosphere♥️ Thank you always.

    Excerpt · Translated from Korean Visited

    정훈2** NAVER
    I think the owner works carefully and well. They're kind, and I highly recommend it to anyone wanting their brows tidied!

    Excerpt · Translated from Korean Visited

    ** NAVER
    I came for hairline waxing. The before-and-after difference was clear, and my skin looked good too, so I had my brows done as well^^ So thorough, without a single stray hair showing. The director is so pretty and kind that I felt good throughout❤️ The detailed aftercare advice was very useful too, haha. Thank you 🤭

    Excerpt · Translated from Korean Visited

    lim**** NAVER
    I think it turned out neat and painless. So clean. I'll visit again. It turned out so beautifully neat. Thank you for your hard work. Wishing you prosperity, and thank you.

    Excerpt · Translated from Korean Visited

    941** NAVER
    I came on a recommendation!! I'd heard so much about how good the work was, and sure enough, the director's careful treatments mean I can't go anywhere else and only come here!! Their distinctive positive energy makes me feel good every visit..♡ Everyone, get your Brazilian waxing at The Smooth!!!🩷🩷

    Excerpt · Translated from Korean Visited

    mjm**** NAVER
    They're so, so kind, explain aftercare well, and above all I really, really love the result❤️

    Excerpt · Translated from Korean Visited

    콩콩5** NAVER
    The director works so quickly that today, even with both Brazilian and eyebrow waxing, it was finished in no time! I'm happy every visit, haha.

    Excerpt · Translated from Korean Visited

    kihun27** NAVER
    I went only for upper-lip waxing, but after the consultation, I had my brows waxed too. They waxed carefully and consulted me kindly. I'll visit again^^

    Excerpt · Translated from Korean Visited

    아** NAVER
    The shop is very clean, and the director is kind. It isn't entirely painless, but they wax carefully and make it hurt less! I'll visit again next time!!

    Excerpt · Translated from Korean Visited

    또따기아** NAVER
    I visited on a recommendation and had it done today. The director is kind and quick, so it was over in no time~~^^ I even got some delicious coffee, making it a lovely day~~!

    Excerpt · Translated from Korean Visited

    콩콩5** NAVER
    I came for Brazilian waxing after a while. They always welcome me kindly and work very quickly yet carefully! They make sure I'm comfortable throughout and keep the conversation enjoyable, which I love, haha. I tend to come when it gets uncomfortable, but I think getting it regularly is best~ I'll come again next time😄

    Excerpt · Translated from Korean Visited

    원지의 일** NAVER
    They were incredibly kind and chatted with me a lot, so I could have the waxing comfortably. They also explained how to care for my underarms. Absolutely the best!! My intention of returning is 100%.

    Excerpt · Translated from Korean Visited

    ** NAVER
    It's my second visit! If I loved it 1,000% last time, this time I'm 10,000,000% happy. They shape my brows so well and carefully pluck every hair, which I love. The director makes me so comfortable that I turn into a chatterbox whenever I come here, haha. My boyfriend is really happy too^^

    Excerpt · Translated from Korean Visited

    jmi**** NAVER
    It was my first Brazilian wax, and the treatment went really well! I think I made quite a fuss about the pain, but the owner was so kind that I really appreciated it, haha. They worked carefully and were very considerate about it hurting, so I had a good experience!!

    Excerpt · Translated from Korean Visited

    해밀31** NAVER
    I visited after failing at DIY waxing and appreciated the delicate care and detailed explanations. I think I'll become a regular visitor.

    Excerpt · Translated from Korean Visited

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

    All business photos

    1 / 1

    날짜 선택

    날짜를 선택하면 달력이 자동으로 닫힙니다.

    View the full refund policy

    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.


    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.


    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.


    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

    예약 정보 최종 확인

    선택한 예약 확인

    — —
    Total service amount
    —
    Deposit (paid now)
    —
    Pay at store (on arrival)
    —
    Deposit charged now
    —

    선택한 메뉴와 방문 일정, 연락처, 필수 동의를 이 페이지에서 확인한 뒤 예약을 요청해 주세요.

    — —