SIM/eSIM Full-Payment, Cancellation and Refund Terms
Effective: 2026-08-28
Version: SIM-FULL-v1
These special terms apply only to Pglemaps SIM/eSIM products. They prevail over any conflicting deposit wording in the general payment and refund terms.
1. Full payment
- At booking, the customer pays 100% of the product total after any coupon discount through the Pglemaps checkout.
- Once approved, the additional product balance payable to the merchant for that booking is zero. The merchant must not charge the same product price again.
- The merchant shown at checkout remains the seller and is responsible for fulfilment. Pglemaps provides the marketplace and payment/refund processing flow.
- The checkout shows the payment currency, approved amount, KRW reference amount and applied exchange rate. Later exchange-rate movement does not change an approved charge.
2. Cancellation and refund
The percentages below apply to the full amount actually charged, not to a partial booking deposit. Tiers use calendar days between the cancellation date and planned start date in Korea Standard Time (KST).
| Cancellation time | Refund of full payment |
|---|---|
| 31 or more days before the start date | 100% |
| 8–30 days before the start date | 70% |
| 4–7 days before the start date | 30% |
| From 3 days before through the start date, after the start date, or no-show | 0% |
- No refund is available after the SIM/eSIM has been activated, regardless of use or remaining data.
- If merchant or Pglemaps fault, duplicate charging, non-delivery, or a payment error is confirmed, 100% of the approved charge is refunded.
- Refunds go to the original payment method; posting time depends on the card issuer and payment provider.
3. Required consent
Before payment, the customer must confirm the product, usage period, coupon-adjusted total, full amount charged now, refund schedule, and post-activation restriction. If the amount or coupon terms change, the prior consent expires and the changed amount must be accepted again.