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    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    Restaurant bookings require an online deposit of USD 1.50 per guest and follow the common refund schedule above. On-site extras join the final bill; ask the restaurant to deduct the deposit already paid through Pglemaps.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    Restaurant Fixed Booking Deposit, Cancellation and Refund Terms

    Effective: 2026-09-03
    Version: FOOD-FIXED-v1

    These special terms apply only to Pglemaps restaurant bookings. They prevail over any conflicting wording in the general payment, booking deposit and refund terms.

    1. Fixed per-person Booking Deposit

    • The restaurant Booking Deposit is fixed at USD 1.50 per person in the total party. Adults and children are counted equally.
    • For example, 7 adults and 1 child are a party of 8, so the Booking Deposit is USD 12.00.
    • The selected menu prices and quantities are estimates only and do not determine the Booking Deposit.
    • Items additionally ordered on site are included in the restaurant's final bill.
    • The User must ask the Merchant to deduct the prepaid Booking Deposit from the final bill, and the Merchant must not charge that deposit again.
    • The general provisions concerning percentage-based deposits, Total Product Price, and Product Balance do not apply to restaurant bookings. The amount payable on site is the restaurant's final bill minus the prepaid Booking Deposit.
    • The restaurant shown at checkout is responsible for food sales and on-site fulfilment. Pglemaps provides booking brokerage and Booking Deposit payment/refund processing.

    2. Cancellation and refund

    The percentages below apply to the fixed Booking Deposit actually approved for the total party. Tiers use calendar days between the cancellation date and booking date in Korea Standard Time (KST).

    Cancellation time Fixed Booking Deposit refunded
    31 or more days before the booking date 100%
    8–30 days before the booking date 70%
    4–7 days before the booking date 30%
    From 3 days before through the booking date, after the booking date, or no-show 0%
    • If Merchant or Pglemaps fault, duplicate charging, failure to provide the service, or a payment error is confirmed, 100% of the approved Booking Deposit is refunded.
    • A refund is requested through PayVerse in the original payment currency, USD, to the original payment method. Posting time depends on the card issuer and payment provider.

    Before payment, the User must confirm the total party including adults and children, the fixed USD 1.50 per-person Booking Deposit, that the selected menu is an estimate, on-site additions and the final bill, the duty to request deduction of the deposit, and the refund schedule. If the party size changes, the prior consent expires and the changed Booking Deposit must be accepted again.
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