Dustmoth Stography

… 111 Dijiteol-ro 26-gil, Guro-gu, Seoul 4F, Room 408, Room 401

Overview

Hello, we are Dustmoth Stography, a studio specializing in personal color consulting. We have worked with personal color since 2013, before it became widely known, and offer personal color consultations and photography based on years of experience in color science and studio work. In Dustmoth Stography's specialized personal editorial photography system, the director personally participates in every step—from personal color analysis and styling to the shoot—to create photographs that fit each customer perfectly. Based on the director's creative perspective, we present a new kind of system unlike anything you will find elsewhere.

Information

    Amenities and services

    컨설턴트

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    주혜1** NAVER
    I used to do my makeup without even knowing my personal colors, but today’s consultation made me feel I’ve found the colors that suit me, and I’m so happy! Thank you for the kind consultation and for answering my questions so well 😊.

    Excerpt · Translated from Korean Visited

    ** NAVER
    Another place assessed me as Soft Summer, but the more I thought about it, the less it seemed right… So I came to Dustmoth, renowned for personal color analysis, for a reassessment! I ended up being Light Summer 😊.

    Excerpt · Translated from Korean Visited

    혜모** NAVER
    After going around in circles, I finally came to Dustmoth, and I wish I’d come sooner… It was such an honor to have my consultation with Chae ❤️. The uneasiness I’d been carrying for so long finally lifted. The consultation was incredibly detailed too, haha.

    Excerpt · Translated from Korean Visited

    두두둥** NAVER
    They measured my skin before starting the color analysis, and I liked that they checked different possibilities instead of jumping to conclusions!! They recommended several suitable cosmetics and brought alternatives whenever they thought something was even slightly off—three times 🥹! I was so grateful for their care and thoroughness!!

    Excerpt · Translated from Korean Visited

    zyh**** NAVER
    VIP… ₩700,000. Well, I’m not sure it was worth that much. They did my makeup and hair, but… they said they weren’t really a makeup or hairstyling professional and weren’t good at it. But if you’re charging ₩700,000… shouldn’t it at least meet expectations…? It’s included in the package… I’m very disappointed.

    Excerpt · Translated from Korean Visited

    sy8** NAVER
    Through the Color Reset program at Dustmoth Stography, I learned that Light Spring makeup shades suit me better than Soft Summer shades! If your usual makeup somehow looks dull and subtly wrong on you, I think trying Color Reset at Dustmoth Stography would be a good idea!! 🩵

    Excerpt · Translated from Korean Visited

    Jihy** NAVER
    After having my personal colors analyzed, I’ve been buying only the Soft Autumn products Chae at Dustmoth recommends! Some of those Soft Autumn products strangely didn’t suit me and stood out on my face, so I came here, and all my questions were answered 🥹💕.

    Excerpt · Translated from Korean Visited

    hye**** NAVER
    I traveled from outside the city just for personal color analysis, and not a bit of the time or money felt wasted 🥹🥹🥹. As soon as the draping began, they immediately found what suited me 🫶🏻. Product recommendations were included, and they kindly answered my personal makeup concerns too!!

    Excerpt · Translated from Korean Visited

    싸라** NAVER
    They explained everything so carefully and kindly answered anything I didn’t understand—it was amazing 👍👍! I’m so happy to know my colors now!! Thank you~ 😍

    Excerpt · Translated from Korean Visited

    희짱** NAVER
    I had my personal colors analyzed with a coworker. It was my first time, and it was so fun and informative. I expected Soft Autumn but got Deep Autumn 😊. Chae-rin is wonderful 🫶👍👍👍.

    Excerpt · Translated from Korean Visited

    je** NAVER
    I’d spent my whole life thinking I was Warm Autumn, but my personal color analysis came back as Light Spring—what a surprise!! The colors I’d always wished I could wear were actually my colors! Chae-rin was so kind, and the way they picked up on all the details really showed their expertise~

    Excerpt · Translated from Korean Visited

    송다정** NAVER
    My makeup has looked more natural since the analysis. I was also really happy to have silver and rose-gold accessories assessed, after only vaguely thinking about what suited me 🙂🙂. It was a fun experience, and I’m making great use of what I learned!! I recommend it~~~

    Excerpt · Translated from Korean Visited

    희** NAVER
    I’d had a personal color analysis elsewhere, but I enjoy watching Dustmoth’s YouTube channel and signed up when I saw the Tone Reset event! They explained color harmony during the analysis, and I was surprised that my colors were different from my previous result 😂…!

    Excerpt · Translated from Korean Visited

    소2** NAVER
    I’d lived with my previous personal color result for a few years, but the makeup recommended back then subtly didn’t suit me. After thinking it over, I visited the well-known Dustmoth Stography, and I finally feel I’ve found my colors and understand why that happened.

    Excerpt · Translated from Korean Visited

    ** NAVER
    I wish they’d done the draping slowly, but it was too fast and felt hectic. It felt like everything passed before I had time to think?? I wanted a calm consultation, so I’m disappointed. I’ve replaced all my cosmetics and am using them, but my face looks a bit dull. It doesn’t really seem like my best match 😢.

    Excerpt · Translated from Korean Visited

    리스** NAVER
    Elsewhere, Soft Autumn was my best match and Deep Autumn my second, but I struggled so much to find lip colors. Here I finally got a definite answer: it was specifically my lips that suited Deep Autumn… I also got clear confirmation about my medium lightness and chroma and yellowish skin, so I was really happy.

    Excerpt · Translated from Korean Visited

    Elis** NAVER
    If you struggle with makeup or dressing well, come here. Just using makeup and outfits in colors that suit your face makes you look prettier.

    Excerpt · Translated from Korean Visited

    ShooRing** NAVER
    They gave me a kind, helpful consultation. It was my first time, so I can’t compare how thorough it was, but I left fairly satisfied. I’d like a more detailed consultation, but the price is quite high, so I probably can’t afford it 😢.

    Excerpt · Translated from Korean Visited

    뚜** NAVER
    For ages, I’d thought that if I ever had my personal colors analyzed, I’d go to Dustmoth. I finally did, and I regretted not coming sooner… 💓 The information about colors was interesting, and I loved how kindly and thoroughly they checked every detail, haha.

    Excerpt · Translated from Korean Visited

    nidnid** NAVER
    I specifically booked Hae for my consultation, and it was such a satisfying experience! I was assessed as Dark Winter, and they carefully explained the result and went into detail about suitable cosmetics, perfumes, and patterns.

    Excerpt · Translated from Korean Visited

    연수88** NAVER
    As a man visiting alone for the first time, I worried it might be awkward, but the instructor was so friendly and made the consultation fun. The two hours flew by! When I dressed in suitable colors afterward, people around me gave me good feedback.

    Excerpt · Translated from Korean Visited

    청** NAVER
    The explanation of the theory made the rest of the session easier to understand, and learning my personal colors clearly made it really worthwhile!! I’d wanted to know which makeup shades suit me, and this helped a lot 😆.

    Excerpt · Translated from Korean Visited

    leeh** NAVER
    The three hours were fun and never felt boring! They carefully explained everything, starting with makeup products, and answered all my questions. I think I’ll put it to good use in everyday life, haha!

    Excerpt · Translated from Korean Visited

    뚜뚜59** NAVER
    I felt that my usual clothing styles and makeup shades were suiting me less and less, so I booked a consultation to find suitable colors and styles through personal color and body-structure styling analysis. I spent about four and a half hours with Hae. Since it was my first time trying either analysis, I was a little worried, but the step-by-step explanation, beginning with the theory, made it easy to understand.

    Excerpt · Translated from Korean Visited

    쿠루루쿠** NAVER
    I’m 23… and still didn’t know which cosmetics suited me, so I decided to get my personal colors analyzed. They recommended suitable colors and cosmetics, and I finally found what works! I loved the result so much that I left grinning!! Thanks to Eun-hee, I think I’ll be able to choose cosmetics and clothes well from now on. Thank you 🥹🥹.

    Excerpt · Translated from Korean Visited

    wou**** NAVER
    Now I understand why people get personal color analyses… Thanks to Eun-hee, I found my colors and feel reborn! Thank you so much :)

    Excerpt · Translated from Korean Visited

    유니35** NAVER
    Why didn’t I come sooner 😭? I hadn’t known which colors suited me, so I’d only been wearing tone-up cream and lip balm before coming here 😭. I’m so grateful to lovely Hae for the analysis!

    Excerpt · Translated from Korean Visited

    혜원02** NAVER
    I bought every product Hae recommended 🥹🫶🏻. A few still haven’t arrived 😢, but I’ve absolutely loved each one whenever I apply it. I’ve realized just how poorly my usual products suited me 🥲.

    Excerpt · Translated from Korean Visited

    sskky** NAVER
    I had my personal colors analyzed by Hae today. I specifically booked them, and I really liked how private it felt 😀. They explained everything thoroughly for over three hours, and the feedback tailored to me made it even more helpful.

    Excerpt · Translated from Korean Visited

    김둘** NAVER
    Color draping is really astonishing. You can immediately see your complexion change! I’m Light Spring but used to wear nothing but black, and now I’ve seen the light.

    Excerpt · Translated from Korean Visited

    000**** NAVER
    I liked being able to try the colors of different products and smell perfumes with practical everyday use in mind. Above all, the consultant was incredibly detailed and kind!!

    Excerpt · Translated from Korean Visited

    창미** NAVER
    I had a body-structure styling consultation with the head director! I’d struggled to find clothing styles that flatter my figure, but it was all resolved at once, and I’m leaving so satisfied 🥰💕. I’m planning to book a personal color analysis too, haha.

    Excerpt · Translated from Korean Visited

    M** NAVER
    Everyone!!!! If you’re wondering whether to do it, just go for it!!! It’s worth putting in the time and money!! Even all the things I’d been worrying about were cleared up!!

    Excerpt · Translated from Korean Visited

    had**** NAVER
    I loved how thoroughly they went through every detail, from colors to designs that suit me!!

    Excerpt · Translated from Korean Visited

    xog** NAVER
    We had our family photos taken here, and they turned out beautifully. It’s such a well-known place, and we’re always happy with it—we come every year~~! Try getting some beautiful family or profile photos taken at the end of the year!

    Excerpt · Translated from Korean Visited

    wnd**** NAVER
    I appreciated the thorough explanation of the concepts behind which colors, chroma, and lightness suit me. I was very satisfied to understand them clearly!!!!

    Excerpt · Translated from Korean Visited

    MIFF** NAVER
    I came because it was hard to figure out my personal colors on my own. Hae was incredibly kind and detailed in the analysis and in recommending foundation colors and makeup shades.

    Excerpt · Translated from Korean Visited

    o9**** NAVER
    I’d visited before for a consultation with Hae and returned two years later! They were still so kind, and it was lovely :3

    Excerpt · Translated from Korean Visited

    aly**** NAVER
    On my older sister’s recommendation, I had my first personal color analysis, and the more than two hours flew by because it was so much fun!! The lovely consultant explained everything carefully, and I learned which colors, makeup, and hair colors suit me. I’m leaving after a really enjoyable time >.<

    Excerpt · Translated from Korean Visited

    Lez** NAVER
    I’ve had analyses at several places, but Dustmoth’s result seems the most accurate for me~ I thought the makeup recommendations and color try-ons were really well done. Colors I hadn’t expected to suit me looked so beautiful on me, and I was very satisfied!

    Excerpt · Translated from Korean Visited

    파김치전** NAVER
    When I booked, I wondered whether the session might be too long, but it flew by before I knew it. As an introvert, I was a little worried, but I had such a fun time with the consultant. It helped me a lot, from colors to overall styling, and I’ll come back for a body-structure styling analysis too 😊♥️.

    Excerpt · Translated from Korean Visited

    소금빵위** NAVER
    I liked the kind explanations and detailed answers to my questions. I highly recommend it to anyone having a personal color analysis for the first time.

    Excerpt · Translated from Korean Visited

    김희** NAVER
    I finally had the personal color analysis I’d wanted for so long, with Eun-hee at Dustmoth!! They explained every color and cosmetic in detail and made me feel comfortable, so the whole consultation was enjoyable and informative 💖💖. Thank you ♥️♥️.

    Excerpt · Translated from Korean Visited

    kim**** NAVER
    I came for my first personal color analysis. The space was beautiful, and they treated me kindly. Thank you :)

    Excerpt · Translated from Korean Visited

    zzianteunn** NAVER
    I became curious about my personal colors and came on a friend’s recommendation. My result was different from what I’d expected, but my best colors suit me perfectly. They said lots of people come for reassessments. I’d be happy to recommend it to other friends too, haha.

    Excerpt · Translated from Korean Visited

    yss**** NAVER
    While searching out of curiosity about my personal colors, I saw reviews of Dustmoth Stography and booked. I’m leaving so satisfied! They explained in detail not just my personal colors, but also makeup shades, accessories, and clothing patterns that suit me. I think I’ll be able to put together great looks with products that are just right for me!

    Excerpt · Translated from Korean Visited

    슬짱** NAVER
    I finally visited Dustmoth!!! I set off at 6 a.m. to travel from Daegu to Seoul. I’m leaving with my long-held wish fulfilled ♡♡♡.

    Excerpt · Translated from Korean Visited

    길라잡** NAVER
    I had a Premium consultation with Hae. They were so, so kind and explained things in a way I could understand!!! I came from far away and have no regrets. I recommend it ❤️.

    Excerpt · Translated from Korean Visited

    문수경** NAVER
    It was my first personal color analysis. I appreciated the detailed explanations, and getting recommendations for suitable makeup shades made it really useful.

    Excerpt · Translated from Korean Visited

    jul**** NAVER
    I’d always found it really hard to choose lip products, but they checked so carefully that I think I’ve finally found my all-time favorite lip color 🥹. I didn’t know how to do makeup or which colors to use, so I rarely wore it, but their thorough explanations made everything easy to understand. I’m so happy they helped me discover a different side of myself! ❤️

    Excerpt · Translated from Korean Visited

    Supplied material added on 6 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    The information below is shared with this merchant so it can handle your booking.

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