Mood Collect White Gangnam

… 7 Teheran-ro 6-gil, Gangnam-gu, Seoul 4F, Room 401

Overview

Mood Collect Personal Color White Gangnam Branch is a personal color and image consulting studio located in Gangnam, Seoul. Through personal color analysis, body shape analysis, and makeup consulting, we provide customized solutions that naturally enhance each client’s unique atmosphere and personal charm. Our 1:1 consultations are conducted by certified color specialists, professional makeup artists, and image consultants. We offer detailed personalized reports as well as follow-up support after the consultation. As a specialized personal color studio, we welcome not only Korean clients but also many international visitors from around the world.

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    Amenities and services

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    이1** NAVER
    I had a great consultation with Yoon Hee-won. It was my first personal color analysis, and they made the atmosphere relaxed and comfortable and checked everything really well.

    Excerpt · Translated from Korean Visited

    퓨퓨퓨** NAVER
    It was so, so much fun! Yoon Hee-won did my analysis and explained things with real expertise while being friendly and kind, so I enjoyed the whole consultation. As a first-timer, I was half excited and half nervous, but I have no idea where the time went, haha.

    Excerpt · Translated from Korean Visited

    니냐** NAVER
    I’d had a personal color analysis a long time ago and wondered whether anything had changed. Someone I know and I looked at several places before coming here! I was actually worried about two clients sharing one consultant, but Yoon Hee-won made it fun and checked everything thoroughly, so we really enjoyed it!!!

    Excerpt · Translated from Korean Visited

    빈츠** NAVER
    My friends and I had a personal color analysis with three clients and one consultant~ They happily accommodated requests for makeup for two of us and a body-structure styling analysis for one. Hyeon-do assessed each of us so attentively and thoroughly and answered our questions incredibly kindly 🥹. Even knowing the results now, I want to go again 🥹👍🏻.

    Excerpt · Translated from Korean Visited

    뽀옴여름가을** NAVER
    I wasn’t sure about my previous personal color result, so after searching Instagram for several days, I chose MOOD COLLECT. I’m really, really satisfied, haha. Beyond just assigning a tone, they scientifically explained my skin’s lightness and chroma and used body-structure styling analysis to organize the styles suited to my figure. I think it will help so much when putting outfits together.

    Excerpt · Translated from Korean Visited

    ** NAVER
    I had my consultation with Han Hyeon-ju ><! It was such a fun, fascinating experience. I did personal color and body-structure styling analyses. Collecting lip products is a hobby of mine, so I brought my whole collection. They sorted everything into warm, cool, and neutral shades, separated what suited me from what didn’t, and narrowed it down to my colors. I loved that!

    Excerpt · Translated from Korean Visited

    Evangeline** NAVER
    Winter Cool!!! It’s the tone I’d always wanted for my preferred look, and that was my result :) They recommended not just colors and tones but also checks, types of denim, and accessories, plus cosmetic textures and shades. It felt like a complete image consultation. So much fun, hahaha.

    Excerpt · Translated from Korean Visited

    끼룩이** NAVER
    I came for a personal color analysis while preparing for my wedding and was really satisfied! My result was between Light Warm Spring and Soft Warm Spring. They carefully checked my usual cosmetics and even the clothes I own, which was really helpful. My favorite part was the Olive Young Shopper program, where they recommended suitable products one by one at Olive Young.

    Excerpt · Translated from Korean Visited

    내가 기억하려고 리** NAVER
    Body-shape videos kept appearing in my Instagram Reels, so I came out of curiosity. I was surprised by how much more detailed and professional the assessment was than I expected! My body shape and suitable clothes were so different from what I’d imagined, which surprised me again… If you want that shock you felt at your first personal color analysis, go now. Su-an did my consultation and was so gentle and kind.

    Excerpt · Translated from Korean Visited

    jun**** NAVER
    I loved how they chose suitable cosmetics for me and gave what I felt was a more accurate analysis than the previous studios. They really put up with a lot because of me.

    Excerpt · Translated from Korean Visited

    홍자서도잘** NAVER
    It was my first personal color analysis, and I loved how detailed and thorough it was. It was a fun experience, and I received the results sheet too!

    Excerpt · Translated from Korean Visited

    mintgr** NAVER
    I was really satisfied here because they didn’t just tell me warm or cool. Everything was thorough, from the preliminary check to color draping, lip-color testing, and accessory-color checks! They explained in detail why certain colors do or don’t suit me, making it easy to understand, haha.

    Excerpt · Translated from Korean Visited

    ** NAVER
    It was my first personal color analysis, and I loved the kind, detailed explanations, hahaha 🤭. All the things I’d been wondering about were finally cleared up!

    Excerpt · Translated from Korean Visited

    Jell** NAVER
    Body-structure styling analysis is popular lately, and I really think it helps when getting dressed! They checked everything from suitable necklines to styling, which helped me, haha.

    Excerpt · Translated from Korean Visited

    님** NAVER
    While everyone else seems obsessed with being cool-toned, I was obsessed with warm tones, so hearing that pink suits me was a surprise. I’m still trying to get comfortable with pink every time I do my makeup, haha… But people around me say my makeup suits me much better now, so I think the consultant spotted it well. Thank you so much ♥. I’m planning to come back soon for a body-shape styling analysis too.

    Excerpt · Translated from Korean Visited

    박지영7** NAVER
    I came for my first personal color analysis and was so touched by how carefully they checked everything over such a long session 😭😭. I’d never been analyzed like this, and it was a fun experience ;)

    Excerpt · Translated from Korean Visited

    dlq**** NAVER
    I tried a total consultation covering personal colors, makeup, and body-shape styling for the first time. It was so useful and enjoyable that the money felt very well spent. They generously shared practical tips and kindly explained every detail, clearing up all my questions.

    Excerpt · Translated from Korean Visited

    이슬비61** NAVER
    After learning my detailed color subtype, I finally understood why I hadn’t been reaching for certain clothes, and it was such a relief, haha 🥹. I’ll follow Kim In’s advice! When I said I’d come from Jeonju for the analysis, they even recommended nearby restaurants afterward. So kind—thank you ☺️☺️.

    Excerpt · Translated from Korean Visited

    liy65** NAVER
    Thank you so much for the careful, kind explanations! I’ll try doing my makeup carefully as you advised ❤️.

    Excerpt · Translated from Korean Visited

    라임맛** NAVER
    They started by taking photos, checking my facial and full-body proportions, and measuring my shoulders, waist, and arm and leg lengths. They held up different necklines, clothing fabrics, and even glasses near my face and compared them, making it easy to understand 💜. I think I’ll be able to dress in styles that suit me better now 👍. Thank you 💙💛.

    Excerpt · Translated from Korean Visited

    EKcr** NAVER
    I had a one-on-one personal color analysis. I thought they would simply compare fabrics, but they used at least sixteen different drapes and also assessed jewelry—not only gold, silver, and rose gold, but its size and length too. They even assessed pattern sizes. It was so interesting.

    Excerpt · Translated from Korean Visited

    희원** NAVER
    I had my consultation with Min-yeong. The cheerful, kind explanations throughout the hour made the time fly by. The product recommendations were good too, and the ₩100,000 I spent felt worthwhile. Thank you~~~

    Excerpt · Translated from Korean Visited

    상희** NAVER
    I had my first body-structure styling analysis with Ruby and learned a lot about my figure. Now I know which styles suit me, and I think I’ll use that when shopping!

    Excerpt · Translated from Korean Visited

    ju20** NAVER
    I’m interested in makeup but not very skilled… After failing every time, I booked because I wanted to learn 🥺. They taught me so much, from my skin color and personal colors to a variety of suitable makeup shades ☺️. I’m going to buy all the recommended cosmetics 🩷.

    Excerpt · Translated from Korean Visited

    iam**** NAVER
    I had a body-structure styling analysis with Ruby. They were so kind and such an expert, hahaha. They spotted things straight away and analyzed them… I thought I was having my fortune told, hahaha! I’d like to come back for personal color analysis too.

    Excerpt · Translated from Korean Visited

    윤** NAVER
    My previous analysis elsewhere had been really strange, but this time I got a personal color result that felt perfect and made sense to me! I’d wondered why my old lip color wasn’t quite right. Trying the newly assessed Dark Winter Cool lip shades made my features seem more defined—it was so fascinating… They’re really good at this. Highly recommended!

    Excerpt · Translated from Korean Visited

    G163** NAVER
    [Sponsored] I had a body-structure styling analysis at MOOD COLLECT and was glad to learn exactly which type my body structure falls into. I think it will help a lot when shopping, haha. The consultants are so kind, and the studio is clean!

    Excerpt · Translated from Korean Visited

    apr**** NAVER
    I liked learning about colors and the seasonal palettes through celebrity examples that made them easy to understand. Before that, the questionnaire asked what tone I thought I was, which tone I wanted to be, how I wanted others to see me, and some basic makeup questions. I think I knew myself a little, but in some areas my preferred look was strong enough that I’d believed what I wanted to believe.

    Excerpt · Translated from Korean Visited

    숨둡찌개** NAVER
    It was my first body-structure styling analysis. They explained things in various ways, and it was fun to learn about my figure and the styling that suits me~!

    Excerpt · Translated from Korean Visited

    jhy03** NAVER
    I didn’t know much about personal colors and had just assumed I was warm-toned… I learned properly what personal colors are and that I’m actually cool-toned. Thanks to that, I’ve escaped clashing tones!!! It was so fun and comfortable~ I liked that the explanation was based on lightness and chroma rather than simply naming my colors!

    Excerpt · Translated from Korean Visited

    ssunj4** NAVER
    They kindly explained each point and made the atmosphere so fun that I really enjoyed it!! Thank you for taking all my questions and answering them 😊. My friend and I both had such a good time that I immediately recommended it to people I know!!

    Excerpt · Translated from Korean Visited

    noj** NAVER
    I recommend trying it once, but I was disappointed that they didn’t tell me whether I was Straight, Wave, or Natural…

    Excerpt · Translated from Korean Visited

    빠따따맛** NAVER
    [Sponsored] Service provided through a reviewer program. Today I visited MOOD COLLECT WHITE GANGNAM for personal color analysis. It was my first time, so I’d been excited since booking, and the actual session was even more helpful than I expected. I’d always thought I was Warm Autumn, but surprisingly my result was Dark Winter Cool!

    Excerpt · Translated from Korean Visited

    3114** NAVER
    The consultant was so kind and explained things well, and the fun session made the time fly by, hahaha. The result was different from what I’d expected, which was fascinating. I also loved getting cosmetics recommendations 🩷🩷. Next time I’d like to try body-shape styling analysis too.

    Excerpt · Translated from Korean Visited

    emotion** NAVER
    I’d thought I was cool-toned, but I’m warm-toned 😊. They explained the warm result and detailed seasonal subtypes. My skin is neutral, around foundation shades 15–17, and I’m between Soft Spring and Light Spring… I didn’t understand much at first, but as the drapes changed, I seemed to develop an eye for it. Toward the end, I increasingly agreed with the consultant.

    Excerpt · Translated from Korean Visited

    mi** NAVER
    I’d only booked personal color analysis at first, but asked about body-structure styling analysis because I wanted to try it too. They said it was available immediately, so I added it! I’d thought I was slightly inverted-triangle shaped, but my shoulders weren’t as broad as I’d expected, hahaha. Still, they aren’t narrow either, haha.

    Excerpt · Translated from Korean Visited

    iso**** NAVER
    For about an hour, I got to learn about myself in detail! I discovered strengths I hadn’t noticed, and they explained how to balance out the areas I was less happy with, so I was satisfied. They also sent the personal color report immediately, which helped a lot!

    Excerpt · Translated from Korean Visited

    냥하** NAVER
    The consultation was really detailed, and they emailed my results so I didn’t have to frantically take notes! Discovering that my skin wasn’t warm-toned was a real surprise. I’m so satisfied because I now feel less likely to buy clothes in colors that don’t suit me.

    Excerpt · Translated from Korean Visited

    xo**** NAVER
    I had personal color and body-structure styling analyses 👍. I’m an office worker who wants to dress well but struggles to shop and figure out what suits me. Today, they carefully found my colors using drapes. They explained suitable lip colors and accessories and gave clear, helpful tips on the things I’d been worrying about.

    Excerpt · Translated from Korean Visited

    thd**** NAVER
    I finally had a personal color analysis after three years, haha. I live near Gangnam Station, so I searched reviews around here carefully before choosing, and I’m really satisfied!! I had another appointment, so I couldn’t add a body-structure styling analysis 😢, but I’ll definitely come back just for that!!! 💯

    Excerpt · Translated from Korean Visited

    리뷰왕6** NAVER
    I came to Seoul over the holiday and finally had my personal colors analyzed!!!! I traveled from Daegu, and it was genuinely worth coming so far! They checked all the cosmetics I brought. A few were ultimately ruled out, haha, but they also told me what to buy, which I loved…

    Excerpt · Translated from Korean Visited

    서성윤** NAVER
    I went with a friend, and we arrived a little late because we were traveling from far away. Thank you for guiding us so kindly despite that 🥹. The consultant felt like someone with a huge bank of knowledge, so the consultation inspired confidence 👍🏻.

    Excerpt · Translated from Korean Visited

    lri**** NAVER
    It was my first personal color analysis, so I arrived a little worried, but I learned so much! I’d always worried it might box me into buying certain clothes, but it turns out the clothes I already avoided were simply my worst matches, hahaha. An unnecessary worry… Thank you for explaining everything so carefully! The color book is adorable too.

    Excerpt · Translated from Korean Visited

    Hffiu** NAVER
    Even though I only had personal color analysis, they checked patterns and denim incredibly thoroughly!! They also checked all my cosmetics, including the products I’d just bought directly from overseas. I wanted to buy some cosmetics in Japan next month too, so it really helped, haha. Thank you! 👍🏻

    Excerpt · Translated from Korean Visited

    도로시** NAVER
    I liked it.

    Excerpt · Translated from Korean Visited

    도마뱀** NAVER
    I had yet another reassessment!!! People always argue about my personal colors because I seem to swing between Summer and Spring, haha… I knew there was that ambiguity, but not why, and it was really frustrating. Today, I’m leaving with an answer 🥳.

    Excerpt · Translated from Korean Visited

    이하영87** NAVER
    A friend booked personal color analysis as a birthday gift, so I came~! It was my first time, and I’m really satisfied ☺️. I rarely do makeup, so my confidence in it had been dropping and I’d been putting less effort into myself. This time, I got cosmetics recommendations and advice for a natural, no-makeup look, which I’ll try to put to good use! Haha, thank you!

    Excerpt · Translated from Korean Visited

    kim**** NAVER
    My office is near Gangnam Station, so I dashed over straight after work!!!! I called urgently because I was booking at the last minute, and I’m so grateful they confirmed it right away 🥹🥹. I’m preparing for my wedding next year and rushing to do all sorts of things, but I thought personal color analysis should come first!

    Excerpt · Translated from Korean Visited

    뚱지** NAVER
    I had a body-structure styling analysis. Ji-eun explained everything in detail and was really kind 😍. What I especially liked was that, when I first had personal color analysis seven years ago as it became popular, I had to take handwritten notes and couldn’t even record the session. Ji-eun recorded everything along the way and sent an organized report at the end, so I could comfortably enjoy it without worrying about note-taking 💖.

    Excerpt · Translated from Korean Visited

    Rimu** NAVER
    This is my review of a one-on-one personal color solution with Jeong Ji-eun! I was convinced I was Soft Autumn and thought I was simply coming for confirmation… But the visible difference as soon as the drapes were held up stunned me… The result was Winter Cool Pale, which I’d never even considered. They compared my best and worst colors directly, and I could clearly see the difference 🥹.

    Excerpt · Translated from Korean Visited

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.


    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.


    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.


    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    The information below is shared with this merchant so it can handle your booking.

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    무드컬렉트퍼스널컬러 화이트 강남점
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