Color Yuhwa · Personal color & makeup · Incheon

… 35 Nongogae-ro 123-beon-gil, Namdong-gu, Incheon Room 920

Overview

Paint over the beauty Color Yuhwa goes beyond simple personal color analysis: it is a professional image consulting space that discovers each customer's unique beauty and adds color to it. * Accurate, professional analysis: Color Yuhwa's principle is analysis without misdiagnosis. A color science graduate analyzes you on a scientific basis. * Master's specialization in Color Design at Hongik University * Completed Jung Saem Mool Academy's semi-professional course; national Engineer Colorist and Industrial Engineer Colorist qualifications; national beautician qualifications in makeup and nails; Level 1 and Level 2 personal color specialist qualifications; four-year bachelor's degree in fine arts Color Yuhwa uses the following analysis system: - Dedicated analysis drapes from a color research institute - Skin color measurement device (colorimeter) - Around 1,000 cosmetic products - Various accessories and analysis tools - Around 200 hair color swatches for dyeing - Detailed, systematic professional analysis reports - Practical consulting connected to personalized makeup after analysis - Additional makeup shade, outfit color and color-chip lists What makes Color Yuhwa special 1. A nationally qualified color and makeup expert conducts the analysis personally (the director analyzes you directly). 2. A specialist with both color science theory and field experience 3. Customized makeup shade testing after personal color analysis 4. Practical results you can actually use 5. Comprehensive analysis including image consulting 6. A global consultant with business travel experience in China 7. Reasonable prices 8. Numerous lectures at well-known Korean companies Director Park Yuna's profile * Color Design major at Hongik University Currently: image consultant in China Currently: personal color consulting lecturer for Korean companies Formerly: researcher at a color mixing research institute Formerly: full-time instructor at an art academy We recommend personal color analysis if: You do not know which colors suit you; you always struggle with makeup or clothes; you want professional, practical analysis; you want to see yourself looking more beautiful and confident; you need makeup skills. Experience your own customized analysis at Color Yuhwa now! Feel the change after your analysis firsthand.

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    Amenities and services

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    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    유니** NAVER
    I really knew nothing about makeup or any of this, but today everything was explained kindly and clearly, including each product, which I loved!! They also did beautiful makeup tailored to me, and people I know said the transformation made me look much prettier!! I'd like to book and visit again!

    Excerpt · Translated from Korean Visited

    ste**** NAVER
    I used to think personal color analysis was only for women, but after trying it myself, I now think men should absolutely do it if they can! Even if you men know nothing about it, they explain at your level, so I think you can go without worrying.

    Excerpt · Translated from Korean Visited

    wearetheo** NAVER
    I was so curious about my personal colors that I went with some older women I know… Even though we came as a group, they checked each of us so carefully, which was wonderful ♡ Thank you for teaching us makeup techniques too… Thank you for declaring me a girl who embodies Bright Spring, director 💕💕

    Excerpt · Translated from Korean Visited

    48281** NAVER
    Four years ago, when personal color analysis was booming, I naively thought any place in Seoul would be good and was assessed as Deep Warm Autumn at a fairly well-known center near Konkuk University. Neither I nor anyone around me believed I was Warm Autumn, so after four years I came for another analysis with friends. Everyone, being in Seoul absolutely doesn't mean every place is good. At Color Yuhwa I found my true personal colors: [Light Warm Spring] 😭

    Excerpt · Translated from Korean Visited

    뒹굴뒹굴00** NAVER
    I had a personal color analysis elsewhere last year, but it felt like it didn't really fit me, so I decided to have another! I liked the calm, careful explanations that helped me actually see why the previous colors felt wrong, which colors suited me better, and suitable hair and nail colors :) I could also comfortably ask all my questions about makeup that suits me and get answers one by one, which was really satisfying!

    Excerpt · Translated from Korean Visited

    rms**** NAVER
    It was my first personal color analysis, and I liked the kind, clear explanations~ They recommended not only suitable hair and makeup but nails too~ It was a fun time in a clean, comfortable setting!!

    Excerpt · Translated from Korean Visited

    에이앤제이** NAVER
    I went for a personal color analysis with my daughter. It was much more comfortable than going alone, and comparing our results made it even more fun. It was fascinating to discover that the colors that suit my daughter and me are similar yet different.

    Excerpt · Translated from Korean Visited

    Xxxg** NAVER
    They carefully checked everything from personal colors to cosmetics, hair color and nails, and recommended suitable products. I was very satisfied!! I asked some questions afterward too, and they answered kindly 🙂

    Excerpt · Translated from Korean Visited

    슬로그sl** NAVER
    They carefully assessed my personal colors, hair, makeup and accessories and explained everything in detail. I also got to try makeup suited to my personal colors and received product recommendations, which was great.

    Excerpt · Translated from Korean Visited

    서현96** NAVER
    It was my first personal color analysis, and it was so fun and fascinating!! The explanations were kind and easy to understand! They recommended cosmetics too… Now I have lots to buy at Olive Young.

    Excerpt · Translated from Korean Visited

    실시간이동** NAVER
    Color Yuhwa was excellent, from personal color analysis to hair and makeup advice. They carefully explained the tones and makeup techniques that suit me, so it was worth both my money and time.

    Excerpt · Translated from Korean Visited

    nab** NAVER
    They kindly explained each suitable color, accessory and hair dye option, which I loved 🥹 They told me exactly which makeup products to use too, so I think doing my makeup will be much easier now!! It was time well spent 🩵🩵

    Excerpt · Translated from Korean Visited

    Hyuni03** NAVER
    The kind, clear explanations helped me understand personal colors better and learn about my type in detail! They explained every step while doing my makeup too, so I think I'll be able to do it well myself! It was a wonderful time.

    Excerpt · Translated from Korean Visited

    llIlIlll** NAVER
    The explanations were incredibly kind and detailed, and there was a wide variety of makeup products. I especially liked being able to hold up hairpieces and nail tips and compare them myself!!

    Excerpt · Translated from Korean Visited

    ** NAVER
    Wow! I tried discovering my personal colors for the first time, and the careful, kind explanations taught me so much about color. All my questions were answered, and I picked up useful tips. I thought they'd only look at my skin, but they covered hair and nails too, so it felt like a whole image consultation and was even more satisfying!

    Excerpt · Translated from Korean Visited

    jiwk** NAVER
    I was so satisfied that I wondered why I hadn't done it sooner… 🥹 They first checked my skin tone, then held up draping fabrics one by one. Even among pinks, some made my face look brighter and others duller, which was fascinating. My result was Light Spring, and colors I'd thought suited me actually weren't right for me… 😭 Specific advice on suitable lip and blush shades, hair dye and accessory colors was extremely helpful.

    Excerpt · Translated from Korean Visited

    hyo**** NAVER
    I had a good personal color analysis~~

    Excerpt · Translated from Korean Visited

    as**** NAVER
    They were so kind that I don't regret coming here. I also got a discount with my exam admission ticket, so I feel I got a good deal. The varied recommendations for hair color, nails and makeup products were even more helpful. Thank you so much for also sending lots of information about my best colors through KakaoTalk.

    Excerpt · Translated from Korean Visited

    ye9**** NAVER
    It was my first personal color analysis. The owner was so kind and thorough that the time flew by. They sent a summary file too, which made it easier to understand which colors suit me.

    Excerpt · Translated from Korean Visited

    vud47** NAVER
    I went with a friend for personal color analysis and a makeup session!✨ I really liked the recommendations for products matching my results and the chance to test a variety of them! Comparing my usual makeup with makeup in my suitable colors on opposite halves of my face really made me realize how important personal colors are 😂

    Excerpt · Translated from Korean Visited

    als**** NAVER
    It was my first personal color analysis… and right afterward I got one of the best photos of my life 🥹 I'd wanted to change my image but found it difficult. Even after watching YouTube, I wondered if my hands were the problem and had given up. This must be why one accurate analysis matters. Rather than quickly assessing me and finishing, they patiently helped me understand, from hair to nails and clothes. I really felt like a different person, haha 😊

    Excerpt · Translated from Korean Visited

    준희73** NAVER
    The explanations were kind, and the makeup product recommendations were great! I recommend going with a friend, since you can take notes for each other 🤍🤍

    Excerpt · Translated from Korean Visited

    hiye** NAVER
    I went with a friend, and I appreciated the kind explanations and careful attention!! They recommended everything one by one, from eyeshadow, blush and lip colors to nail art and accessories. I'm so, so satisfied!!!

    Excerpt · Translated from Korean Visited

    wgtd** NAVER
    I liked the detailed explanation of my personal colors and recommendations for hair color, nails and accessories! I was happy to get what felt like a good price with the exam-taker discount.

    Excerpt · Translated from Korean Visited

    서연91** NAVER
    I had a personal color analysis, and the price was affordable and the experience very, very satisfying! Rather than just telling me my colors, they carefully explained suitable makeup products, accessories and makeup techniques one by one. I understood why my usual makeup looked a little off, and being able to apply the advice immediately made it even more useful. Even on the basic package, the attention was so thorough that it exceeded my expectations!

    Excerpt · Translated from Korean Visited

    min**** NAVER
    I went with a friend, and both of us received such careful attention. The owner's kindness made it very satisfying!! They recommended various makeup products for our tones, resolving my worries about cosmetics, and it was great to learn about suitable glasses and nails too 😄

    Excerpt · Translated from Korean Visited

    키팅** NAVER
    I liked the kind, thorough explanations 💕 I'd like to recommend it to my friends! :)

    Excerpt · Translated from Korean Visited

    seo**** NAVER
    They were very kind and told me about suitable cosmetics, hair colors and nails. The atmosphere was quiet and pleasant~ Afterward, they carefully provided a booklet and product information too.

    Excerpt · Translated from Korean Visited

    soy**** NAVER
    I had a personal color analysis and was satisfied with the thorough attention. They explained the colors for my tone clearly and recommended suitable nail and hair colors, which I liked!

    Excerpt · Translated from Korean Visited

    hey**** NAVER
    I liked how carefully they carried out the personal color analysis and makeup consultation~

    Excerpt · Translated from Korean Visited

    070**** NAVER
    I did it with a friend in a comfortable atmosphere, and I liked the kind answers to all my questions!! They also looked at my usual makeup and carefully explained what I should change. The shop was clean too, which was nice!

    Excerpt · Translated from Korean Visited

    Luv54** NAVER
    A friend and I had our first-ever personal color analysis with an exam-taker discount! Everything was explained so kindly, and my questions were answered in detail! I liked the hair and nail advice and the chance to test cosmetics myself!

    Excerpt · Translated from Korean Visited

    반가운치** NAVER
    I could have my personal color analysis in a comfortable atmosphere!! They recommended suitable makeup products, and I liked being able to ask about and learn makeup techniques, haha.

    Excerpt · Translated from Korean Visited

    a20**** NAVER
    They explain every detail of your skin tone and which makeup colors suit you!! I loved the kind advice on suitable fashion styles, hairstyles and nail colors too!!

    Excerpt · Translated from Korean Visited

    olcrl** NAVER
    They explained everything so carefully, found cosmetics suited to me and taught me how to apply them myself. I think it'll really help when I do my makeup in future ☺️🫶🏻

    Excerpt · Translated from Korean Visited

    jan**** NAVER
    They kindly explained everything one by one and told me about suitable cosmetics, hair color and nails, which was great! I think I'll make good use of it when doing my makeup or choosing clothes!!

    Excerpt · Translated from Korean Visited

    요엥** NAVER
    They were kind without being excessive, carefully checked my colors and thoroughly reviewed my makeup bag. The makeup recommendations and nail and hair information were very useful! I think it helped a lot before I start trying makeup!

    Excerpt · Translated from Korean Visited

    violet53** NAVER
    I had a personal color consultation with an exam-taker discount! I hadn't used much makeup and knew little about personal colors, but they explained even the deeper details clearly in a comfortable setting! I'd often wondered whether I was warm or cool, but it turned out I was neutral!!! I liked learning not only my best colors but other colors I can use too.

    Excerpt · Translated from Korean Visited

    나나** NAVER
    I'm glad I had a personal color analysis~ A friend recently had one and changed all their cosmetics, and they looked so good! That made me really want to try it too, haha. I especially liked the advice on my skin color and suitable cosmetics, accessories and nail art~ I'm planning to replace all my cosmetics with ones that suit me, haha. Thank you for the kind, clear explanations 🌸😊🌸

    Excerpt · Translated from Korean Visited

    넝** NAVER
    I received an exam-taker discount! They explained not only personal colors but saturation, lightness and contrast in detail, helping me understand suitable styling more deeply ☺️ They taught me so much. Besides hair dye, nails and accessories, I could learn suitable makeup techniques and tone correction and test products including foundation, eyeshadow, blush and lip colors. So I highly recommend it to incoming university students just starting makeup or self-care 🥰 Even with all my questions, every answer was kind and detailed 🥹🥹

    Excerpt · Translated from Korean Visited

    min**** NAVER
    They explained my personal colors so kindly and assessed them very accurately! It was my first time trying anything like this, and it was a good experience! And the owner is so pretty.

    Excerpt · Translated from Korean Visited

    moonmoch** NAVER
    I was surprised because my personal colors were different from what I'd thought! They kindly explained everything one by one, haha.

    Excerpt · Translated from Korean Visited

    cho**** NAVER
    They explained personal color theory in detail and recommended so many things, including suitable colors, hair dye, nails and cosmetics, which was wonderful! Trying the cosmetics and seeing which colors suited me was especially helpful ❤️

    Excerpt · Translated from Korean Visited

    cho**** NAVER
    First they explained personal colors and used a skin-measuring device, I think, to tell me whether yellow, neutral or pink suited me! Then they held up fabrics to assess my tone. Seeing my face color change was so fascinating, haha. They explained accessories, makeup products, nails and hair colors in detail!

    Excerpt · Translated from Korean Visited

    the**** NAVER
    Starting with my foundation shade number, they kindly told me about hair colors, nail colors, cosmetics and more to match my personal colors. Thank you for answering my questions so clearly! They're so kind!!

    Excerpt · Translated from Korean Visited

    cab**** NAVER
    They explained what personal colors mean step by step and were especially kind during the color assessment. They sent a PDF afterward and helped me apply the cosmetics too. Such good value!! Thank you so much ❤️❤️

    Excerpt · Translated from Korean Visited

    gks**** NAVER
    As I reached adulthood, I visited to learn which colors suit me! They answered kindly when I booked, and the comfortable, kind treatment during the actual analysis put me at ease. Their clear explanations helped me quickly understand personal colors without difficulty! They also recommended hair and nail art colors and helped me with makeup, not just personal color analysis, making it even more satisfying!!

    Excerpt · Translated from Korean Visited

    yuj**** NAVER
    They assess your colors very professionally and promptly! Besides suitable colors, they said the contrast in my overall styling suited me, so I felt they gave me lots of good advice for buying clothes. They also look at hair color, jewelry colors, makeup techniques and cosmetics! It was a consultation I'd have wanted even without the exam-taker discount.

    Excerpt · Translated from Korean Visited

    김유리707** NAVER
    I'd always wanted a personal color analysis, and luckily I came during an exam-taker discount period and got it at a really affordable price! Beyond the price, I was so grateful for the kind explanations of everything and the detailed advice on hair, clothes, nails, accessories and makeup 🥹🫶

    Excerpt · Translated from Korean Visited

    부리부리** NAVER
    They kindly compared various colors and found ones that suit me! 😆 They showed different styling suggestions, including hair and nails, and recommended cosmetics for my tone, which helped a lot. I especially liked the detailed explanation of how to do makeup using those products!

    Excerpt · Translated from Korean Visited

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.


    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.


    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.


    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    Consent to share booking data with the merchant

    The information below is shared with this merchant so it can handle your booking.

    Recipient
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    Purpose
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    Data shared
    Name, phone, email, selected SNS contact, nationality, booked service, date, time, party size and requests
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    Until 30 days after service completion; longer only where required for a dispute or by law

    You may refuse, but you cannot request a booking with this merchant without this consent.

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