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# Pglemaps Terms of Service and Consent to Collection and Use of Personal Information (Users)

**Original Effective Date: June 25, 2026 (2026-06-25)**
**Revision Effective Date: July 29, 2026 (2026-07-29)**
**Version: v2.2**

> The Korean-language version is the controlling original. If an English, Chinese, Japanese or other translation differs in interpretation, the Korean-language version shall prevail.
> By checking “I agree to the Terms of Service and the collection and use of personal information” during registration, you are deemed to agree to this entire document.

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# Part I. Terms of Service

## Article 1 (Purpose)

These Terms set forth the rights, obligations and responsibilities of **Pglemap Co., Ltd.** (the “Company”) and users in connection with the use of **Pglemaps**, a booking and intermediary platform for international visitors operated by the Company (the “Service”).

## Article 2 (Definitions)

1. **“Service”** means the **online transaction intermediary platform** through which the Company connects international users with participating businesses in the Republic of Korea (“Businesses”) and provides booking and intermediary services.
2. **“User”** means a member or non-member, including an international visitor, who agrees to these Terms and uses the Service.
3. **“Total Product Price”** means the **entire amount** payable by a User for the relevant product.
4. **“Booking Deposit”** means the **intermediary commission**, equal to a specified percentage of the Total Product Price, that a User prepays to the Company. It is **included in the Total Product Price**. Details are governed by the Payment, Booking Deposit and Refund Terms.
5. **“Product Balance”** means the balance remaining after subtracting the Booking Deposit from the Total Product Price (= Total Product Price − Booking Deposit), which the **User pays directly to the Business**.
6. **“Third-Party Service”** means any product or service provided by a Business or external provider, including transportation, accommodation, rentals, beauty or medical services, tourism products, payments, maps, coupons and links.
7. **“Estimated Information”** means reference information whose actual result may vary, including routes, travel distance, travel time, transportation, estimated taxi fares, currency conversions, business hours, inventory or booking availability, and VAT or tax-refund conditions shown by the Service.
8. **“Sales and Payment Authorization Currency”** means **United States dollars (USD)**, in which the final sale price is displayed to the User and authorization is requested from the payment gateway (“PG”). Internal listed prices, commission calculations and advertiser settlement standards may be separately maintained in Korean won (KRW). A USD authorization amount fixed at payment will not later change because of exchange-rate movements. Details are governed by Article 8 of the Payment, Booking Deposit and Refund Terms.

> **★ The total amount paid by the User (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed in the Service.** A Business may not charge the Booking Deposit a second time. Details are governed by Article 1 of the Payment, Booking Deposit and Refund Terms.

## Article 3 (Effect and Amendment of Terms)

1. These Terms take effect when posted on a Service screen or otherwise announced.
2. The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce.
3. When amending these Terms, the Company states the effective date and reason and gives notice from at least **seven days** before the effective date through the preceding day. For a change that is **disadvantageous or material to Users**, notice is given at least **30 days** in advance.
4. For a change that is **not disadvantageous to Users**, a User who does not express rejection by the effective date is deemed to have agreed to the amended Terms.
5. For a change that is **★ disadvantageous or material to Users**, the Company obtains the User's **express consent** in addition to the notice in Paragraph 3. A User who does not agree may terminate the Service agreement, and **the previous Terms continue to apply to bookings already concluded**.

## Article 4 (Company's Status — Online Transaction Intermediary)

1. The Company is an **online transaction intermediary** under Article 20 of the Act on the Consumer Protection in Electronic Commerce and, except for a product for which the Company is expressly identified as seller, is not a party to an individual product or service transaction. Each Business is the seller and provider of its product or service.
2. Before a User places an order, the Company provides, or provides a means to view, information including the Business's **trade name, representative, address, telephone number and business registration number**, in accordance with Article 20(2) of that Act.
3. The Company displays the notice required by Article 20(1) of that Act—that it is not a party to the transaction—so that Users can easily recognize it on the **initial Service screen, product detail screen and important transaction stages such as booking and payment**. Displaying it only in these Terms or at the bottom of a screen is not a substitute.
4. Each Business is responsible for the description, quality, legality, safety, performance and defects of the product or service it provides, the Product Balance collected on site, and cancellations and refunds attributable to that Business. The Company is responsible for Booking Deposit payments and refunds, the intermediary system, information directly prepared and provided by the Company, and the statutory duties of an online transaction intermediary.
5. The Company promptly takes necessary measures, including receiving complaints and disputes between a Business and a User and investigating their cause and harm. As a rule, the Company provides a progress update within **three business days** after receipt and an investigation result or proposed resolution within **ten business days**.
6. **★ The Company bears responsibility under applicable law in the following cases**, including under Article 20-2 of that Act:
- The Company fails to provide the **notice required by Article 20(1)**
- A User suffers property loss because the Company did not provide the Business's identity information, or the information provided was false, and the Company failed to exercise due care
- **Information directly prepared and provided by the Company** is false and the User suffers loss due to the Company's intent or negligence
- The Company **knowingly leaves unaddressed** a Business's intentional or negligent conduct and the User suffers loss
- The User suffers loss due to the **Company's intent or gross negligence**

> **Online transaction intermediary notice:** The Company is an online transaction intermediary, and the seller of each individual product or service is the Business identified on that product screen. This notice does not exclude responsibilities imposed on the Company by applicable law.

## Article 5 (Registration and Account)

1. A User may register through email or a social login provider such as Google, Apple, Kakao, Naver or LINE.
2. **Children under 14 are restricted from registering for or using the Service.**
3. A User must provide and maintain accurate account information and is responsible for managing the account. **The Company remains liable, however, for loss caused by the Company's intent or gross negligence, including defects in its systems.**

## Article 5-2 (Payments by Minors) ★ New

1. If a **minor under 19** makes a payment, the minor must obtain the **consent of a legal representative, such as a parent**, under Article 5 of the Civil Act.
2. At the payment screen, the Company checks whether the User is a minor and, if so, **confirms that consent from a legal representative has been obtained**.
3. **A payment made by a minor without the legal representative's consent may be cancelled by the minor or legal representative.** It cannot be cancelled, however, in either of the following cases:
- The minor paid with **property that the legal representative permitted the minor to dispose of**, under Article 6 of the Civil Act
- The minor **used deception to cause the other party to believe that the minor was an adult or had the legal representative's consent**, under Article 17 of the Civil Act
4. When a minor's payment is cancelled, the Company refunds the Booking Deposit. A product or service whose use has already begun is handled under the Civil Act principles governing return of unjust enrichment.

## Article 6 (User Obligations and Prohibited Conduct)

1. A User must provide accurate information when booking and comply with the booked schedule.
2. A User must not:
- Misappropriate another person's information, make a fraudulent booking, or misuse a payment method
- Interfere with operation of the Service or infringe the rights of a Business or another User
- **Post a false review or receive a payback without actually using the service**
- Violate applicable law or public order and morals
3. A User must pay, at the agreed time and by the agreed method, any **legitimate product or service charge** due after the service under the booking, checkout, or confirmed reservation terms, including an on-site balance.
4. A User must not shout, use abusive or threatening language, disturb staff or other customers, or disrupt the Business's normal operations.
5. If a User intentionally or negligently damages or loses a Business's merchandise, equipment, facilities, or accessories, the User may be liable under applicable law for the **actual, substantiated loss**.
6. If this Article is violated, the Company or Business may discontinue the service, restrict access, seek recovery of an unpaid amount or damages, and take other measures permitted by applicable law.

## Article 7 (Provision and Suspension of Service)

1. The Company aims to provide the Service year-round, but may temporarily suspend it for system inspection, failure, natural disaster or a similar reason.
2. As an online transaction intermediary, the Company does not warrant the description, quality or performance of products supplied by Businesses and bears responsibility for loss attributable to a Business only to the extent provided in Article 4 and applicable law.
3. Unless stated otherwise, all transaction-related dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and similar matters are displayed, determined, and applied in **Korea Standard Time (KST, UTC+9)**.

## Article 7-2 (Nature and Accuracy of Estimated Information)

1. **Transportation, routes, travel distance, travel time, estimated arrival time, estimated taxi fares, general exchange rates and converted amounts, VAT and tax-refund conditions, weather, business hours, inventory and booking availability** provided by the Service are **reference estimates** processed from public data, Business-entered information and external data-provider materials.
2. Estimated Information may differ from actual results because of traffic congestion, accidents, construction, strikes, severe weather, on-site operations, policy or tax law, exchange rates, the User's departure time, or delayed updates by an external provider. The Company does not guarantee that Estimated Information will be **uninterrupted or 100% accurate, complete or current**.
3. The User must reconfirm important schedules such as flights and trains, final charges, the payment exchange rate, admission or opening status, and tax-refund eligibility through official information from the relevant carrier, card issuer, government authority or Business and must allow a reasonable time buffer.
4. The Company is not liable, where it is without intent or negligence, for loss caused by local circumstances outside its reasonable control or by errors or delays in third-party information. This does not exclude liability for **errors in information directly prepared and provided by the Company, the Company's intent or gross negligence, or liability imposed by applicable law**.
5. The Payment, Booking Deposit and Refund Terms prevail over the general Estimated Information notice in this Article with respect to the actual payment amount, applied exchange rate and refund conditions that the User confirms and accepts on the payment screen.

## Article 7-3 (Third-Party Services and External Links)

1. A transaction concluded after moving to an external website or app is governed by that third party's terms and privacy policy. The User must check the contracting party and the payment, cancellation and refund conditions on the screens before and after leaving the Service.
2. Merely providing a coupon or external link does not make the Company the seller or supplier of that third-party service. An intermediary transaction booked and paid for within Pglemaps is nevertheless governed by Article 4 and the Payment, Booking Deposit and Refund Terms.
3. A third party is responsible for its system failure or operational interruption and for quality, safety or performance problems in products it provides. The Company assists in receiving User complaints and disputes and does not exclude statutory liability for its intermediary conduct or its intent or negligence.

## Article 8 (Disclaimer)

1. To the extent permitted by law, the Company is not liable for loss caused by natural disaster or force majeure, a User's fault, or a Business's fault.
2. **★ This Article does not disclaim liability for the Company's intent or gross negligence or create an exclusion prohibited by Article 7 of the Act on the Regulation of Terms and Conditions.**
3. **★ Paragraph 2 of this Article prevails over these Terms and every supplemental term.**

## Article 9 (Governing Law and Jurisdiction)

1. These Terms and use of the Service are governed by the **laws of the Republic of Korea**.
2. Where the User is a consumer, jurisdiction follows the consumer-protective rules of the Act on Private International Law and the Civil Procedure Act, including the court for the User's domicile (or residence if the User has no domicile), and is not restricted to the court for the Company's principal office. A dispute with a non-consumer follows the parties' agreement or the Civil Procedure Act.

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# Part II. Consent to Collection and Use of Personal Information

> This Part summarizes matters requiring consent in the separately and continuously published Pglemaps Privacy Policy. **The separately published Korean Privacy Policy is the controlling original.** Processing that requires separate consent will be presented for consent again on the relevant screen. The User has the right to decline consent, but declining a required item may restrict use of the Service.

## 1. Information Collected

- **Required to create an account**: Email, name or nickname, the provider identifier when social login is used, preferred language, confirmation that the User is at least 14, and signup, authentication and session-security information (such as IP address, cookies, device and operating system)
- **Required only when the relevant feature is used**: Booking, change and cancellation records when a booking is requested. If payment is officially activated and the User makes a payment, payment and refund records and the payment-method token issued by the payment service provider will be processed under the separate notice and consent shown on that screen.
- **Optional**: Profile information voluntarily provided later, such as date of birth, gender or nationality; personal location information, such as current-location coordinates, which is governed by separate Location-Based Service Terms and separate consent; profile image; and marketing subscription information

## 2. Purposes of Collection and Use

- Identify and manage members; provide booking and intermediary services; process Booking Deposit payments and refunds
- Provide multilingual notices and translation, maps, routes and nearby recommendations; respond to customer inquiries
- Prevent abuse, comply with legal obligations, and, with consent, conduct marketing and advertising

## 3. Retention and Use Period

Until membership termination. Where retention is required by applicable law, the information is retained for the required period and then destroyed.

| Record retained | Period | Legal basis |
|---|---|---|
| Contracts and withdrawal of offers | 5 years | Act on the Consumer Protection in Electronic Commerce |
| Payments and supply of goods or services | 5 years | Act on the Consumer Protection in Electronic Commerce |
| Consumer complaints and dispute resolution | 3 years | Act on the Consumer Protection in Electronic Commerce |

## 4. Third-Party Provision and Processing Entrustment

- To fulfill a booking, the Company provides the **relevant Business** with the minimum booking information, such as the name, booking date and time, and contact identifier.
- To process payments, the Company provides or entrusts payment information to a **payment gateway provider** and other payment-processing businesses.
- No payment gateway has completed contracting, merchant review and technical integration, and production booking submission and actual booking-deposit collection remain blocked. The Company neither presents a candidate as a current processor nor sends payment information before the contracting party is confirmed. Before payment starts, the Privacy Policy and payment screen will disclose the confirmed processor's legal name, fields, retention, authorization and settlement currencies and any overseas subprocessing or transfer, and any required consent will be obtained.

## 5. Overseas Transfer of Personal Information

The Company transfers personal information overseas, including by entrusting processing, storage or access, to the following providers to operate global cloud, map, AI, translation, advertising, social-login and travel-booking integrations.

| Recipient | Country | Information | Purpose |
|---|---|---|---|
| Google LLC | United States | Account identifiers and access information; origin and destination coordinates when a route is requested | Social login, cloud, analytics and route guidance |
| Mapbox, Inc. | United States | Location, coordinates and access information when a map is requested | Maps, place search and route display |
| DeepL SE | Germany and EU | Input text | Translation |
| Meta Platforms, Inc. | United States | Advertising identifier | Advertising and social login |
| Cloudflare, Inc. | United States | Access and traffic information | CDN and security |
| Kakao, Naver, LINE and Apple | Korea, Japan and United States | Account identifiers | Social login |
| Klook and Agoda | Singapore and other countries | Booking and identifying information | Travel-product booking integration |

- **Legal basis**: Article 28-8(1)3 of the Personal Information Protection Act, where entrustment or storage is necessary to perform a contract with the data subject and is disclosed in these Terms and the Privacy Policy, and Article 28-8(1)1 of that Act, based on separate consent. The Company implements the safeguards required by Paragraph 4 of that Article and does not enter into an overseas transfer contract that violates the Act, as provided in Paragraph 5.
- **Payment-related overseas processing**: no payment gateway has been selected and payment remains blocked, so payment-method transfers are not presented as current processing. Before integration, the Company will verify from contractual evidence and separately disclose the recipient, country, fields, purpose, timing, method, retention and refusal method and obtain any required consent.

## 6. Rights of Users as Data Subjects

- A User may request **access, correction, deletion, suspension of processing and withdrawal of consent** concerning personal information, and the Company will act without delay in accordance with Articles 35 through 37 of the Personal Information Protection Act.
- Withdrawal and exercise of rights: **Personal Information Protection Officers Kim Jung-hyun and Ko Sang-gyun / pglemap@gmail.com**

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**Addendum**

This document takes effect on June 25, 2026.

**[Company Information]** — Article 13 of the Act on the Consumer Protection in Electronic Commerce

- Business name: Pglemap Co., Ltd. (service name: Pglemaps)
- Representatives: Kim Jung-hyun and Ko Sang-gyun (Co-CEOs)
- Business registration number: 360-05-03393
- Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
- Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Indeogwon Central Prugio, Poil-dong)
- Telephone: 010-2743-8473
- Email: pglemap@gmail.com
- Personal Information Protection Officers: Kim Jung-hyun and Ko Sang-gyun / pglemap@gmail.com

**[Required] I agree to the Terms of Service and the collection and use of personal information described above.**

# Pglemaps Location-Based Service Terms (Users)

**Effective Date: June 25, 2026 (2026-06-25)**
**Version: v2.1**

> These Terms are terms of use for location-based services under the Act on the Protection and Use of Location Information (the "Location Information Act") and apply with the user's consent. The Korean-language version shall prevail as the controlling original.

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## Article 1 (Purpose)

These Terms set forth the rights, obligations and responsibilities of **Pglemap Co., Ltd.** (the "Company") and users in connection with the Company's location-based services.

## Article 2 (Description, Purpose and Fees of Location-Based Services)

1. Where the following functions are made available on a Service screen, the Company provides the location-based service only when the user directly selects the relevant function.

| Service | Purpose and description |
|---|---|
| Current-location map and nearby search | When the user selects **Use Current Location**, display the current location on the map and present nearby businesses, products and amenities, including by distance |
| Route planning and guidance | Use the locations of the origin, destination and waypoints to present a route, distance, estimated travel time and transportation options |
| Saved travel route | Save and display in the account the locations and route of the origin, destination and waypoints that the user requests to save |

2. The location-based services above are provided **free of charge**. Data charges may nevertheless be imposed under the user's mobile carrier plan.

## Article 3 (Personal Location Information and Methods of Acquisition and Processing)

1. The Company uses the following information only to the extent necessary to process a location-based service request.
- Latitude and longitude coordinates of the current location, origin, destination and waypoints
- Time of the location-information request and use, service request records, and device and access information
2. The methods of acquisition and processing are as follows.
- If the user permits location access in the browser, app or device operating system and selects **Use Current Location**, the Company receives coordinates calculated by the device through GPS, Wi-Fi, mobile networks or similar means
- Convert into coordinates a place directly entered or selected by the user in a search field or on a map
- Link to the account and retain coordinates for travel routes and booking origins that the user expressly saves
3. The Company processes location information only when the user directly runs the relevant function and **does not continuously track location in the background**.

## Article 4 (Company Status and Filing)

1. As a **location-based service provider** under the Location Information Act, the Company complies with the filing requirement under **Article 9 or Article 9-2** of that Act according to its business qualifications. If the Company is not a small business under the Framework Act on Small Enterprises or a one-person creative enterprise under the Act on Fostering One-Person Creative Enterprises, it files before commencing the Service under Article 9 of the Location Information Act. If the Company falls within one of those categories and intends to continue the Service after one month from commencement, it files **within one month from the commencement date** under Article 9-2 of the Location Information Act.

**Location-Based Service Business Filing No.: 1283 (Korea Communications and Media Commission)**

2. The Company automatically records and retains records confirming the use and provision of location information, appoints a location information management officer, and implements technical and administrative safeguards against leakage, alteration and damage under Article 16 of the Location Information Act.

> ⚠️ **Mandatory check before operation:** The Company must verify whether it qualifies as a small business or one-person creative enterprise, the actual business commencement date, the applicable filing deadline and filing number, and must state its customer-support telephone number. If the filing deferral does not apply, the Service must commence only after the filing is accepted; even if the deferral applies, filing must occur within the statutory deadline. Technical and administrative safeguards must be in place before the Service commences.

## Article 5 (Consent, Reservation of Consent and Withdrawal)

1. In accordance with Article 19 of the Location Information Act, the Company presents these Terms in advance and obtains the user's consent.
2. The user may decline consent or reserve consent with respect to the purposes of use and provision, the scope of recipients, any part of the location-based service, and the notification method.
3. The user may at any time withdraw all or part of the consent or request a temporary suspension. A request may be made by blocking location permission in the browser or operating system, through location settings in the Service where provided, or through the contact details in Article 12.
4. Even without consent, the user may use non-location-based functions such as ordinary place searches and bookings, but certain functions such as current-location display and nearby recommendations will be restricted.

## Article 6 (Provision of Personal Location Information to Third Parties and Processing Entrustment)

1. The Company does not provide personal location information to a third party designated by the user without the user's prior consent.
2. If the Company provides a third-party provision service, it gives prior notice of and obtains consent to the recipient and purpose of provision, and immediately notifies the user on each occasion of the recipient, date and time, and purpose of provision under Article 19(2) and (3) of the Location Information Act. Aggregated notification is permitted only where separate consent has been obtained within the scope allowed by law.
3. Mapbox, Inc., Google LLC and similar providers may process location and route request information to provide maps, place search and route guidance. This is processing entrusted to perform a service requested by the user; the processors, countries, transferred items and retention periods are disclosed in the Consent to the Terms of Service and Collection and Use of Personal Information and in the Privacy Policy.

## Article 7 (Retention and Destruction)

1. Coordinates used for a current-location map or nearby search are, in principle, not separately stored after the request is processed and are destroyed without delay when the purpose of temporary processing has been achieved.
2. Coordinates of a travel route, origin or destination expressly saved by the user are retained until that route is deleted or the user terminates membership, and are destroyed without delay unless retention is required by law.
3. **Records confirming the use and provision of location information** are retained for **six months** for complaint handling and compliance with legal obligations under Article 16(2) of the Location Information Act and are then destroyed.
4. Electronic files are deleted by a method that prevents restoration or reproduction; any printed material is shredded or incinerated.

## Article 8 (Protection of Children Under 14 and Children Eight Years of Age or Younger, Etc.)

1. The Company restricts registration by children under 14 and does not use or provide the personal location information of a child under 14 without the consent of the child's legal representative under Article 25 of the Location Information Act.
2. Use of location information to protect the life or body of a child eight years of age or younger or another protected person is subject to the protective guardian's consent and documentary requirements under Article 26 of the Location Information Act.

## Article 9 (User Rights and How to Exercise Them)

Under Article 24 of the Location Information Act, a user may request the following:

1. Withdrawal of all or part of consent to use or provide personal location information, or temporary suspension thereof
2. Access to and notification of records confirming use or provision of the user's location information, and the reasons and details of personal location information recorded therein
3. Correction where the user's personal location information has been used or provided in violation of law
4. A request may be made by email or telephone under Article 12 or through Customer Support in the Service. After verifying identity, the Company processes it without delay to the extent prescribed by law.

## Article 10 (Limitations and Safety of Location and Route Information)

1. Current locations, routes, distances, estimated arrival times and estimated charges are **reference estimates** that may differ from actual conditions due to errors in devices, communications networks or map data, GPS reception, traffic, weather or construction.
2. The Company does not guarantee that location or route information is 100% accurate, complete or real-time. Users must give priority to on-site signs, official information from transportation and government authorities, and safety rules. The Service must not be used as the sole means for emergency rescue or disaster response.
3. To the extent permitted by law, the Company is not liable for loss caused by device, communications-network or third-party map-data errors, or local conditions, where the Company is without intent or negligence. This does not exclude liability for the Company's intent or gross negligence or liability under the Location Information Act or other applicable laws.

## Article 11 (Damages)

If a user suffers loss because the Company violated Articles 15 through 26 of the Location Information Act, the user may claim damages, and the Company may not avoid liability unless it proves that it acted without intent or negligence under Article 27 of that Act.

## Article 12 (Business Information and Location Information Management Officer)

- **Business name**: Pglemap Co., Ltd.
- **Address**: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Indeogwon Central Prugio, Poil-dong)
- **Telephone**: 010-2743-8473
- **Email**: pglemap@gmail.com
- **Location Information Management Officers**: Kim Jung-hyun and Ko Sang-gyun (Co-CEOs)

## Article 13 (Dispute Resolution)

For a dispute concerning location information, the user and the Company may apply for a ruling by the **Korea Communications and Media Commission** or mediation by the **Personal Information Dispute Mediation Committee** under Article 28 of the Location Information Act.

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**Addendum**

These Terms take effect on June 25, 2026.

**[Required] I consent to the use of the location-based services described above.**

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