Ro & Draw · Personal color, body-frame, image & makeup consulting

… 7 Mokdong-ro 11-gil, Yangcheon-gu, Seoul 1F

Overview

rawndraw: a roadmap to discovering your unique charm.

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    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    ㅇㅇㅇ7** NAVER
    It was my first personal color analysis, and I'd spent so many years getting it wrong… ^^;;; Now that I've done it, I'll change my cosmetics and clothes one by one 😭 The analysis is scheduled for an hour, but the explanations can run longer, so don't be late! You only lose out yourself!! I arrived at about :53, I think, yet we finished around 11:15. The explanations are really good: even with my blank stare, I understood 🫠 I'd taken makeup lessons elsewhere, but for that money I'd rather have the color analysis and makeup class here!! Absolutely, absolutely recommended!!! Just listening doesn't mean you'll remember everything, does it…? There are so many cosmetic colors, and even knowing I'm Soft Autumn, I'm still a total beginner. The file they give afterward!!! That's the real highlight 😭 Only someone who's tried it knows… Anyway, the best 👍 Definitely go!!

    Excerpt · Translated from Korean Visited

    yeeee** NAVER
    They were incredibly kind and explained well. Even with all my different questions, the answers were so kind and easy to understand 😆 Finding a suitable lip color was always hard, and my purchases didn't suit me. Now I've found exactly the lip colors for me. I always struggled with foundation too, but I think I'll be able to find suitable shades now 👍🏻 Recommended!!!!

    Excerpt · Translated from Korean Visited

    petty19** NAVER
    I splurged on it as a birthday gift, and I'm completely satisfied. I often wasn't sure whether a clothing style suited me, but they took measurements and explained my corresponding body shape and silhouettes, which was so useful 😭 It also felt like my first time properly learning makeup, so I think I'll dress up more often! My eyes turn upward at the corners, and I'd understood that finding suitable makeup was difficult, but I loved learning how to balance them with makeup that I really liked.

    Excerpt · Translated from Korean Visited

    애플40** NAVER
    It was my first personal color analysis, and I liked finding my suitable colors precisely by considering lightness and saturation as well as color temperature! Colors I'd only vaguely known suited me became clearer. Afterward, they give an approximately 50-page report with detailed references for clothing colors, cosmetics and hair colors, which I loved 💛👍💛👍 The review photos show them also checking the cosmetics I brought; I liked how carefully they went through those too!!~

    Excerpt · Translated from Korean Visited

    Freshele** NAVER
    My face really has a before and after discovering Roandrow!! It looks so different, and I love it! Even within foundation shade 21, they checked the color differences between Y, N and C. My eyes and eyebrows differ between sides, and they picked that up and gave helpful makeup tips, which was great!! They sent a report afterward too, so I could buy the products straightaway!!🥰 I'll recommend it to my friends.

    Excerpt · Translated from Korean Visited

    Jimmmnnnn** NAVER
    Honestly, incredible… I went fairly casually, wanting to understand myself better, and liked how comfortable they made the entire consultation. The report practically floored me. Amazing: every detail was written out. It felt like receiving a textbook about me. Products were recommended with links too, making shopping decisions much easier. Thank you so much.

    Excerpt · Translated from Korean Visited

    dov**** NAVER
    Thank you for the attentive consultation and care throughout! It was a memorable experience, and learning specifically which colors suit me helped a lot~

    Excerpt · Translated from Korean Visited

    ** NAVER
    I loved the detailed consultation!! They especially recommended products for my skin tone and personal colors. As a Deep Autumn, I'd found information limited and suitable makeup colors hard to find. They suggested lots of different products beyond the usual famous ones, which was so useful for Olive Young shopping!!!!!! Above all, they didn't just quickly do my makeup and finish: they taught me each step so I could do the other side myself. That stayed with me and really helped with makeup at home! I kept thinking I'd like my mother to learn too. When I asked, they said many people aged fifty and over attend, so next time I plan to bring her, haha!!

    Excerpt · Translated from Korean Visited

    별로면내** NAVER
    I booked because there was a men's grooming course! My husband had always liked this sort of thing, but he really enjoyed the full consultation and makeup. There were personal color and fashion body-structure options too, and I regretted not booking everything for him. It took about an hour including the consultation, from skin-tone assessment to demonstrations of suitable products, everyday makeup and contouring! They teach the techniques too, so I recommend it to men not just in their twenties but their thirties and forties. He seemed so happy afterward that he took something like 200 selfies. Great for a change of mood!! For a day, it felt like spending time with my husband back when we were dating 🥲🥰

    Excerpt · Translated from Korean Visited

    도리도** NAVER
    The explanations were really kind and so useful. I used to do makeup without knowing how, but after learning at Roandrow, I'm gradually trying what suits me! If you wonder what might suit you, I think it's worth trying at least once. They also offer fashion body-shape analysis, and I'd like that next time 😭 It was so enjoyable!!

    Excerpt · Translated from Korean Visited

    부끌** NAVER
    Two weeks ago I ticked personal color analysis off my bucket list at Roandrow, and today I added outfit advice tailored to my body shape. It was time to learn about myself. The director's kind, detailed explanations were so satisfying. I had lots of questions, and they answered them really well. Try personal color and fashion body-structure analysis. You won't regret it!!

    Excerpt · Translated from Korean Visited

    샤방4** NAVER
    I did personal color analysis and a makeup class together. Thank you for the kind explanations. Each step is taught carefully, and they keep asking whether you have questions. They answer everything too. Prepare lots of questions! It was a good time.

    Excerpt · Translated from Korean Visited

    지윤9** NAVER
    Some results were close to the personal colors I'd imagined and others unexpected, which was fascinating~!! I often wasn't sure which colors suited me, but direct comparisons and explanations made it easy to understand, haha 🩷 I learned useful points for makeup and clothes and enjoyed discovering a new side of my image. It was my first consultation, but the comfortable atmosphere meant no pressure 〰️🩷🩷

    Excerpt · Translated from Korean Visited

    wonj**** NAVER
    I was extremely satisfied with Roandrow near Mokdong Station in Seoul. From analyzing my current cosmetics to skin-tone color analysis and makeup recommendations~~~! Taking the full class leaves you really satisfied ✨ I also loved receiving a detailed PDF through KakaoTalk to refer to!!!! I'd like to return.

    Excerpt · Translated from Korean Visited

    PPA** NAVER
    They gave a really good personal color consultation!! I went with someone I know, and we both left satisfied, haha.

    Excerpt · Translated from Korean Visited

    sgo**** NAVER
    They were so kind, explained every detail, answered questions and enthusiastically covered things I hadn't considered. It was wonderful and satisfying. I knew nothing about clothes or style and felt lost. Perhaps because of their long work and study in fashion, they covered basics through expert advice, which I appreciated. My body type was what I'd expected, but the explanations tailored to it were clear. The kind, comfortable approach helped me settle in quickly and ask questions easily, which I really liked!

    Excerpt · Translated from Korean Visited

    테라** NAVER
    As a man in my forties, my first makeup lesson felt a little awkward, but it was much more useful than expected. They didn't just teach makeup: they first checked my skin condition and tone, then let me practice each step, from skincare to concealer, foundation and contouring. Learning to naturally conceal blemish marks and control shine helped most. The result looked tidy without obvious makeup on a man, so it wasn't intimidating. I liked that they didn't push expensive products but focused on techniques I could actually follow easily. If you're a man preparing for an interview, blind date or important occasion, or know nothing about makeup like me, Roandrow's one-to-one lesson could be worth trying. It was a satisfying class!

    Excerpt · Translated from Korean Visited

    elly**** NAVER
    I'd had personal color analysis but felt lost about using it in everyday makeup. This class really helped 🥹💗 Learning makeup for my colors directly finally gave me an idea of how to use them! The class was informative and useful, and the materials sent afterward were much more detailed than expected, which touched me 🥹 I think I'll keep finding them useful for cosmetics and makeup. Thank you ❤️

    Excerpt · Translated from Korean Visited

    꾸름** NAVER
    I did personal color analysis and makeup advice together and understood why people get their colors analyzed… My whole impression looked completely different! So satisfied ❤️❤️ The makeup consultation included time to learn, which was absolutely necessary for someone as clumsy as me!!!!!! I used to just quickly sketch things on and had never done makeup properly like this. I'm so satisfied ❤️❤️❤️❤️

    Excerpt · Translated from Korean Visited

    zeeeee** NAVER
    [Self-paid] My completely genuine review of personal color and makeup consultation at Roandrow!!! I used to think colors didn't matter, just put makeup on: browns with browns, pinks with pinks, roughly. Then I became interested in styling and booked. I thought you just learned makeup through YouTube, but they completely changed that view, haha. Advice tailored to my facial contours made it much easier to apply at home. I liked learning where highlighter looks good, which side has more uneven texture and where to apply skincare, all based on my face! I used to go by instinct, but now I feel I at least have reference points. If you want to properly understand colors and makeup, I recommend trying it!! I'm truly delighted…

    Excerpt · Translated from Korean Visited

    Katie** NAVER
    I wondered whether my previous personal color result was right, or whether it might have changed with time. My work requires expressing myself, so I wanted to understand better and visited. The clear explanations and care in sending a summary through KakaoTalk really touched me. Thank you~

    Excerpt · Translated from Korean Visited

    stargazer** NAVER
    The owner's cheerful, kind manner, and remarkably youthful appearance, made the relaxed consultation so enjoyable. Understanding my underlying body structure and current shape precisely was useful. Hearing that body shape can change also motivated me to diet ^^ They carefully advised on neglected clothes I brought. The 65-page solution PDF especially looks useful: professional analysis and detailed explanations cover many styling approaches beyond those for my body structure. Clicking clothing images goes directly to shopping links, which is great! Personalized suggestions covered body structure and shape, including feminine, chic and casual looks for me, face and hair styling, accessories and other items. I was truly touched. Satisfaction: 100 :)

    Excerpt · Translated from Korean Visited

    angbebet** NAVER
    Such genuine expertise! I'd subscribed to the owner's YouTube and watched the videos because the teaching was so good, then visited. The explanations were even easier than imagined, and the file too… I felt it was a really worthwhile investment. Others on YouTube teach formulas, saying this fits and other styles are difficult. Here there are reference points, but also ways to express different styles. Even talking together lifts my mood, like a happy vitamin! Having watched many channels, I appreciate the value even more. Truly genuine, number one, the best 🔥🔥🔥 I sincerely hope the business thrives more and more. I'll keep learning through YouTube 🩷🩷👍👍👍👍 And if I become more interested in makeup, I'll come for that consultation next time. Stay well 🩷🩷

    Excerpt · Translated from Korean Visited

    Grame** NAVER
    I booked because understanding myself better might help in daily life and work. I learned far more than expected, so it was incredibly useful! Highly recommended 👍👍💖 I arrived slightly before the appointment, and almost immediately they began over two and a half hours of detailed explanations~! Yet it was so fun that looking at the clock afterward shocked me: already that late?🫢 Haha. The clear explanations and frequent compliments gave me encouragement to make more of my strengths and move in a good direction, which I appreciated 💕 They also recorded and gave me a video of the makeup process. The analysis report was excellent and detailed too, so I think it'll keep helping!!👍👍

    Excerpt · Translated from Korean Visited

    우당탕탕** NAVER
    I had makeup advice and loved it! I looked so much better that I excitedly took lots of mirror selfies. They carefully taught tips to improve my clumsy skills and sent thoughtful review materials, so I think it'll be easy to follow by myself. The owner is the very best!

    Excerpt · Translated from Korean Visited

    sop**** NAVER
    I loved carefully learning previously unknown features of my skin and tone, plus makeup techniques I'd wondered about. They taught me using my own cosmetics too, making it more practical and useful.

    Excerpt · Translated from Korean Visited

    꾸꾸까까** NAVER
    It was a good experience. The product recommendations make it practical.

    Excerpt · Translated from Korean Visited

    국쌤** NAVER
    My second visit. They taught kindly and well, explaining each point for my desired aesthetic. We made the most of my existing eyeshadow palette and BB cream. The instructions are detailed enough for a primary-school child to understand. The solutions for mistakes are especially detailed: wrong eyeliner, mascara getting on the eye area, base makeup coming off while using an eyelash curler and so on. After finishing, they carefully ask whether there's anything you dislike or want changed. I said I wanted a paler lip color. I'd really like to visit again. I don't think there's another makeup class this good. I'll be back!! Thank you 🫶🏻💕

    Excerpt · Translated from Korean Visited

    sophi** NAVER
    They were kind, with clear, detailed explanations, and the hour was packed with useful teaching ^^ Thank you. I plan to replace all my makeup products with ones for my personal colors and put them to good use, haha! I'll recommend it to people around me too.

    Excerpt · Translated from Korean Visited

    gud**** NAVER
    I had a really useful men's makeup class!! I liked the various solutions, including foundation and sunscreen for my skin tone!! I'll learn the techniques and make myself look good. Thank you~!

    Excerpt · Translated from Korean Visited

    건강한돼지** NAVER
    I knew absolutely nothing about cosmetics, but tried the men's class on my wife's recommendation~ Thanks to the kind teaching, I learned many unfamiliar things: washing my face, the order for skincare products, using oil and more. A whole new world, haha. They provide all the recorded practice videos too, so I can keep watching and following them! I highly recommend it to men who want to groom themselves but don't know how 👍

    Excerpt · Translated from Korean Visited

    어떤 ** NAVER
    My first fashion body-shape analysis surprised me!😯 The detailed, clear explanations of highlighting strengths and balancing drawbacks were so useful! I thought of clothes I'd have avoided if I'd known sooner~ I learned how to style things I'd already bought too 👍 Thank you for teaching warmly, like a close older sister!! I'll enjoy trying a chic image from now on 🌸 Have a cool, healthy summer :)

    Excerpt · Translated from Korean Visited

    mildnig** NAVER
    My skin tone often looked mismatched under makeup, and choosing products was difficult. I liked learning suitable products and application techniques one-to-one at Roandrow. Hands-on practice made skin finish and eyebrow grooming easy to learn. A face chart and practice video made it convenient to work on at home too. I recommend it to anyone interested in men's grooming!

    Excerpt · Translated from Korean Visited

    hsjl** NAVER
    I finally tried the personal color analysis I'd wanted for years. Above all, I was so satisfied to have such a good consultant. The comfortable, fun explanations made time fly 😊 I learned my suitable colors, and all my vague questions seemed answered at once, leaving me refreshed and relieved. This one analysis made me feel accomplished: I'm so glad I did it. After years of hesitation, it was satisfying enough to wonder why I'd waited. Recommended!

    Excerpt · Translated from Korean Visited

    ** NAVER
    My makeup colors often didn't suit me, and my mother found coordinating clothes difficult, so we booked the two-person color and fashion body-structure package. The kind, detailed color consultation explained that lightness or saturation may matter more than warm or cool for some people and showed my suitable colors. The body-structure analysis involved actually trying clothes on to demonstrate the fit, rather than just explaining, so it was much easier to understand. The solution reports sent through KakaoTalk were excellent too. The color report had plentiful suitable product recommendations, and the body-structure report separately organized outfit items for each mood I wanted, which surprised me. Highly recommended if you worry about your colors or clothing fit!

    Excerpt · Translated from Korean Visited

    니집 이** NAVER
    Thinking about it, this was my first makeup class, and I'd been doing my makeup wrong all this time, haha. Thank you for making me presentable.

    Excerpt · Translated from Korean Visited

    박** NAVER
    It was my first personal consultation, but so useful that two and a half hours felt too short! The kind approach let me ask my usual questions. They explained makeup tips and ways to preserve my desired aesthetic, so I gained a lot. Just a few little adjustments made such visible changes, which was fascinating. I could finally use my neglected clothes and resolve doubts about items in my shopping basket!!

    Excerpt · Translated from Korean Visited

    자콥** NAVER
    It was really enjoyable and useful. A great help. They're very kind, and preparing your questions, desired aesthetic and concerns beforehand makes it even better. My desired image was rather different from my suitable colors and body-shape clothing styles, so I loved learning how to blend them harmoniously! The PDF afterward is useful too. Don't forget to bring neglected clothes and get advice~!

    Excerpt · Translated from Korean Visited

    Olivia** NAVER
    I made time to visit on a weekend after a while, and the owner's kindness and expertise made it useful and enjoyable. I recommend it both if you don't know your body structure or overall image and if you have an idea but aren't sure you're doing it well. My body type wasn't what I'd expected, so the surprising result made it fascinating! Next time I'll return for personal colors :) Thank you!

    Excerpt · Translated from Korean Visited

    ohh**** NAVER
    My focused, informative personal color analysis made an hour feel short. The kind, detailed explanations and recommendations for suitable cosmetic brands and colors helped. The enjoyable consultation made time fly, and I'd definitely like to recommend it to other family members.

    Excerpt · Translated from Korean Visited

    블루밍** NAVER
    A wonderful time learning about myself :) The calm explanations and various tips made an hour fly by! I'd decided to do this this year and chose Roandrow!! I think I chose well :)

    Excerpt · Translated from Korean Visited

    ** NAVER
    I had fashion body-structure analysis, and my type is Straight! The consultant was really kind and softened descriptions of drawbacks with lovely comparisons so they wouldn't hurt my feelings. It was a pleasant experience 🤍 Their gentle voice and clear explanations had me nodding eagerly like a kindergarten child, even though I'm thirty, haha. You know your own shape's strengths and weaknesses best, but in that short time they precisely explained how to highlight the former and balance the latter!! My desired aesthetic and suitable clothes were opposites 😭, but instead of saying 'Never wear those,' they explained how to style them so drawbacks are less noticeable. I really loved that 🩷 I trust them so much that I plan to come for personal colors next time!

    Excerpt · Translated from Korean Visited

    아리아리** NAVER
    Thank you for the genuinely kind, thorough attention ☺️❤️ YouTube left me unsure, and online consultation advice was hard to apply. Meeting in person, having things explained and getting immediate answers really seems best! It's ideal for someone like me who sees the need to look after their appearance but lacks interest or energy to figure it out alone ❣️

    Excerpt · Translated from Korean Visited

    참새친구** NAVER
    I learned that fashion body-structure classification depends on bone thickness and size, leg length and overall innate lines rather than weight gain or loss. I visited excited that one consultation could keep being useful. First I wrote brief strengths and areas to balance for my face and shape, plus adjectives describing me and my desired image. Then they assessed my facial and body structure. Based on that, they explained each point to consider when choosing and styling clothes. Advice using my own difficult-to-wear clothes was useful. Witty examples made things easy to understand, and every question during the session got a detailed explanation.

    Excerpt · Translated from Korean Visited

    리무리** NAVER
    I went for fashion body-shape analysis with my older sister, and it was fun and informative. I'd roughly researched my type myself! Online, much of the information describes body types while selling clothes, but Roandrow explains how to style even the same clothes, which feels much more useful in practice! It's easy to forget such a lot at once, so I liked getting the body-shape analysis as a separate PDF. I think it'll be good to read when shopping. Now I'd like to go with my mother or husband too.

    Excerpt · Translated from Korean Visited

    psr**** NAVER
    It was my first personal color analysis, and I was really satisfied. Suitable colors and styles were explained clearly, and I learned lots of useful tips for everyday clothes and makeup. The kind, thorough approach made it satisfying.

    Excerpt · Translated from Korean Visited

    혜자62** NAVER
    I have little skill in dressing up, so I visited thinking I'd start with an analysis. The best choice! The explanations were extremely detailed and professional, and my questions answered kindly! The body-shape analysis especially made me understand why there are so many clothes in my wardrobe I never reach for, haha. I don't think I'll make failed clothing purchases now! It was so useful!

    Excerpt · Translated from Korean Visited

    dke**** NAVER
    I visited to understand myself. They noticed strengths I didn't even know I had, which helped me learn how to value and love myself. Thank you!!! Stay well!!!

    Excerpt · Translated from Korean Visited

    히히** NAVER
    The good explanations made the whole process clear. I also liked learning how to use options beyond my assessed result, as long as they weren't my worst! :)

    Excerpt · Translated from Korean Visited

    anie** NAVER
    I'd always wondered about my personal colors. The detailed explanations and hands-on experience made it a good time learning so much ^^ Wishing you success ♡

    Excerpt · Translated from Korean Visited

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.


    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.


    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.


    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    Consent to share booking data with the merchant

    The information below is shared with this merchant so it can handle your booking.

    Recipient
    퍼스널컬러 진단은 로앤드로우 이미지 골격진단
    Purpose
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    Data shared
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