THEHAVE · Personal color analysis · Seomyeon/Jeonpo, Busan

… 111 Dongseong-ro, Busanjin-gu, Busan 3F

Overview

We are The Have, a private image consulting studio in Seomyeon, Busan. Through personal color analysis, body-frame analysis and makeup, we help you find the colors and styles that suit you best. Experience a special K-beauty consultation in Korea.

Information

    Amenities and services

    컨설턴트

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    아영맘** NAVER
    I’ve just had my personal color analysis today! I was really, really happy with it 🥹. It made me realize there’s a reason places with good reviews are so well regarded!!

    Excerpt · Translated from Korean Visited

    굳모닝애브** NAVER
    I’d felt frustrated not knowing whether my makeup suited my face shape and skin tone, or why it made me look dull and sat badly on my skin. Today’s lesson cleared up all those worries so satisfyingly!

    Excerpt · Translated from Korean Visited

    웁스in** NAVER
    I’d thought I was Clear Spring, so getting a Light Summer result was really fascinating! They compared each color and explained everything in detail, and I feel more certain about which colors suit me now.

    Excerpt · Translated from Korean Visited

    오스트** NAVER
    I appreciated the thorough, kind consultation! I’d already finished my wedding photoshoot and came before choosing my dress. I think it will help! I’m going to try changing my everyday clothes and makeup too 😎.

    Excerpt · Translated from Korean Visited

    Y** NAVER
    At dress fittings, you’re usually limited to a set number of dresses, and extra fittings cost more. I liked being able to learn which styles suit me before going!

    Excerpt · Translated from Korean Visited

    yise** NAVER
    I’m getting married next year and wanted a wedding analysis, so I booked THE HAVE. I highly recommend it!!! The director is incredibly thorough and explains everything so clearly, haha.

    Excerpt · Translated from Korean Visited

    tpdms41** NAVER
    They explained things in an easy-to-understand way, and I especially liked that the product recommendations combined my personal color result with my preferences! Rather than simply saying ‘use this,’ they suggested colors that would work if I liked a certain look 💗.

    Excerpt · Translated from Korean Visited

    김** NAVER
    I carefully chose this place for a reassessment 💜. Being assessed as Soft Summer has made shopping and makeup much easier 🤍.

    Excerpt · Translated from Korean Visited

    siiii** NAVER
    In short, I really recommend it. I turned out to be Soft Spring. Luckily, perhaps I’d instinctively sensed I wasn’t Cool Summer and steered away from those shades, because I don’t have many cosmetics to throw away…

    Excerpt · Translated from Korean Visited

    드리62** NAVER
    I recommend it to anyone overwhelmed by all the decisions involved in wedding planning! They carefully discuss what suits you and the aesthetic you want, helping save time and avoid mental exhaustion :)

    Excerpt · Translated from Korean Visited

    ** NAVER
    I recommend visiting THE HAVE for the personal wedding and body-structure analyses! 🧡 I’m so glad I did it before touring dress shops. It was great not having to try on lots of dresses that wouldn’t suit me!

    Excerpt · Translated from Korean Visited

    딩** NAVER
    My fiancé and I had a wedding consultation and everyday all-in-one analysis! The director explained colors, makeup, clothing fabrics, necklines and more in detail. I think it will really help with our wedding preparations 🤍.

    Excerpt · Translated from Korean Visited

    먹짱** NAVER
    The world of personal colors is so fascinating!!! Thanks to THE HAVE, I found the colors that fit me perfectly 😍. I brought my makeup bag, and they checked whether the shades I currently use suit me. It was really useful 🤩.

    Excerpt · Translated from Korean Visited

    현짱1234** NAVER
    I wanted to know my personal colors before touring dress shops, so I visited. The owner matched them to me so well! They also did a little wedding makeup, and it was the best makeup I’ve ever had, haha. I recommend it!

    Excerpt · Translated from Korean Visited

    Daisy** NAVER
    They explain everything clearly and in detail! The program was really complete, and I was delighted that the image analysis was followed by a makeup demonstration :)

    Excerpt · Translated from Korean Visited

    nak** NAVER
    I appreciated the careful personal color and body-structure analyses! I’m preparing for my wedding, and knowing what suits me should help me put together a more refined wedding look 💗.

    Excerpt · Translated from Korean Visited

    랄루** NAVER
    The director is so thorough that I learned more than at other places! Having makeup to enhance my look right after the color analysis let me review the result directly on my own face, which made it easier to put into everyday practice.

    Excerpt · Translated from Korean Visited

    Jk54** NAVER
    I tried personal color and wedding analyses together for the first time, and discovering I’m Light Spring was fascinating! The result matched the colors I’d always thought suited me, which made it even more fun. I also learned what to consider when choosing wedding makeup and a dress, so it was useful.

    Excerpt · Translated from Korean Visited

    백승** NAVER
    I’d often worried because I didn’t know my body shape or which styles suit me. It was really useful to understand both my body shape and personal colors clearly!

    Excerpt · Translated from Korean Visited

    벽지** NAVER
    I booked the all-in-one wedding consultation package with one consultant for two clients! It was a four-hour package, but the director gave us five hours of detailed consultation. Learning suitable fabrics, necklines and shapes before dress fittings should really help when choosing my dress later.

    Excerpt · Translated from Korean Visited

    knl**** NAVER
    You can have everything together, from personal color to body-structure and wedding analyses. The director is so kind and enthusiastic, explains every detail and answers all your questions. It took longer than I expected, but they showed no sign of tiring and explained everything so well right to the end.

    Excerpt · Translated from Korean Visited

    kmgeee** NAVER
    The owner is so, so kind and checks every detail carefully! My session lasted a full six hours!! They’re also really good at makeup 🫶. They drew my eyebrows so carefully and beautifully that I found my perfect brows, haha.

    Excerpt · Translated from Korean Visited

    동그랑땡** NAVER
    It was like a generous meal where the courses just keep coming! I thought we must be finished, but they continued for another forty minutes. Thanks to the consultant’s thorough explanations beyond the expected time, I’m no longer afraid of my upcoming wedding photoshoot and ceremony! I highly recommend it to anyone who wants to understand themselves and prepare for marriage 😊.

    Excerpt · Translated from Korean Visited

    이이62** NAVER
    I’d thought I was Warm Autumn for over five years, so I’m glad this gave me the chance to learn my personal colors accurately 🫶.

    Excerpt · Translated from Korean Visited

    ol09** NAVER
    The kind director checks everything carefully from beginning to end. Thanks to that, I’m leaving knowing my personal colors accurately ♥♥. Brides-to-be should definitely visit too. I really recommend it!

    Excerpt · Translated from Korean Visited

    냐옹ㅇ고** NAVER
    I had a personal color analysis and the best makeup of my life!! I’d assessed myself as Deep Autumn, but it turns out I’d been using my worst colors. I love my actual personal colors. They recommended several cosmetics and let me try them, which I appreciated.

    Excerpt · Translated from Korean Visited

    최연지13** NAVER
    I booked at short notice before my wedding photoshoot, and neither the time nor the money felt wasted. They explained everything in detail, from body structure to personal colors and skin characteristics. I also loved the advice on hair colors and shapes that suit me. I discovered a new side of myself.

    Excerpt · Translated from Korean Visited

    엔야7** NAVER
    I had a personal color analysis and makeup. I thought I was Warm Spring, but I turned out to be Soft Autumn!! They assessed me very carefully, and when I asked all my questions, they explained each one in detail 😭. They were so kind and lovely 🫶🏻. Next time, I’d like a body-structure analysis too!

    Excerpt · Translated from Korean Visited

    min**** NAVER
    I had my personal colors analyzed and makeup done to enhance my look. They also recommended hair colors and accessories 😊. They were so kind, and I especially loved the private, one-to-one format 😊.

    Excerpt · Translated from Korean Visited

    지언** NAVER
    I was happy with the detailed, thorough consultation. Based on the body-structure and shape analyses, they explained suitable fabrics, patterns, lengths and necklines one by one, including the reasons. The examples made everything easy to understand and really helped.

    Excerpt · Translated from Korean Visited

    꿈** NAVER
    They helped with the consultation so kindly and assessed me carefully! I was touched by how they kept trying to share more with me ✨✨. It was a new experience and a different kind of date with my boyfriend!

    Excerpt · Translated from Korean Visited

    chj**** NAVER
    The director was so kind 🩷. I’d had so many doubts about my personal colors and no confidence in them, but now my worries are resolved ☺️. If you’re debating whether to do it, go right away 😭🩷.

    Excerpt · Translated from Korean Visited

    chi**** NAVER
    It was so helpful and enjoyable that it felt worth every penny!! They’re so kind and answer questions well 🥰. I was also touched to receive detailed analysis results by email 😭.

    Excerpt · Translated from Korean Visited

    ehw**** NAVER
    They spent three hours assessing me carefully and explaining things without a break! They enthusiastically compared different kinds and sizes of beading and explained what suits me, so I think it will be a huge help when choosing my dress 😊.

    Excerpt · Translated from Korean Visited

    MRN** NAVER
    After I completed the advance questionnaire, they clearly explained the theory, including lightness and clear versus muted colors. They assessed me carefully using dozens of draping cloths. My result was ‘Pale Winter, cool-toned’! It was fascinating to see my complexion change.

    Excerpt · Translated from Korean Visited

    minsp** NAVER
    They were even kinder and more detailed with the analysis than I expected! It was an interesting experience 💖.

    Excerpt · Translated from Korean Visited

    원바라기** NAVER
    I’d assumed I must be warm-toned, so discovering I’m Cool Summer was surprising. I’m really glad I came for the consultation. Thanks to it, I feel much less worried about my wedding preparations.

    Excerpt · Translated from Korean Visited

    혜오** NAVER
    As I started preparing for my wedding, there were so many decisions that I couldn’t choose. I had a wedding analysis at THE HAVE to find what’s best for me.

    Excerpt · Translated from Korean Visited

    akdltnrud1** NAVER
    I appreciated how thoroughly they explained everything, even to the point of their voice becoming hoarse. The recommendations for cosmetics that suit me were really useful too, haha.

    Excerpt · Translated from Korean Visited

    별이23** NAVER
    Honestly, I went feeling half worried and half excited, but I was so happy with the result 🥹. They explained that I’m closer to Soft Autumn than Deep Autumn. When I tried the recommended lip color, it really looked much more natural and pretty 😭.

    Excerpt · Translated from Korean Visited

    rla**** NAVER
    I had the premium personal color analysis and loved how kind and thorough they were 💛. It was so systematic. Trying different lip colors made me feel I’d found my perfect lip product. It was a really good session ✨✨.

    Excerpt · Translated from Korean Visited

    s0f**** NAVER
    I had a body-structure and shape analysis and fashion consultation at THE HAVE!! I thought they’d just look at my body shape, but they carefully explained it from the basics, then went through suitable fabrics, lengths, collar designs and clothing patterns one by one. The examples were great!

    Excerpt · Translated from Korean Visited

    rud**** NAVER
    They summarized everything carefully right to the end and explained the points that suit me simply, so I understood them well. Having personal color and body-structure analyses together gave me a clearer guide for future clothes and makeup, which I liked!

    Excerpt · Translated from Korean Visited

    엄** NAVER
    I visited for a body-structure and shape analysis. Seeing celebrity analyses on social media had made me really want to try it. It was so fun and fascinating that I lost track of time. The consultant explained each detail and found styling that suits me.

    Excerpt · Translated from Korean Visited

    돈없는직** NAVER
    The interior was so clean and tidy. It was my very first personal analysis, and I loved how thoroughly they assessed me and how much care I could feel. Thank you so much! Next time, I’ll come for the body-structure analysis 😊.

    Excerpt · Translated from Korean Visited

    Mirrrrr** NAVER
    If you’re looking for personal color analysis in Seomyeon, definitely THE HAVE!! The owner explains things in detail and is so kind, which made it even better! Thanks to them, I finally know my personal colors!!

    Excerpt · Translated from Korean Visited

    Sera Park** NAVER
    I visited for a personal color analysis. The owner was so kind and explained everything thoroughly and clearly, making it really easy to take in! Next time, I’m going for wedding and body-structure analyses too ♥️.

    Excerpt · Translated from Korean Visited

    gyw**** NAVER
    I’m a bride-to-be planning my wedding. I’d only guessed at my personal colors, but while researching wedding preparations I found THE HAVE. I came for not only a personal color analysis, but wedding and body-shape analyses too!

    Excerpt · Translated from Korean Visited

    희희** NAVER
    I had a body-shape analysis, and they explained every detail so thoroughly. Learning everything from start to finish gave me a clear guide for how to dress from now on. I loved it ❤️🤍.

    Excerpt · Translated from Korean Visited

    주** NAVER
    I’d debated whether to get a wedding analysis before getting married, but it was so good that I regretted all the time spent hesitating! Wedding planning is one decision after another. Brides who struggle to choose, come and try it soon! I’m so satisfied!

    Excerpt · Translated from Korean Visited

    Supplied material added on 6 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    The information below is shared with this merchant so it can handle your booking.

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