PalaceFox

… 3 Jahamun-ro, Jongro-gu, Seoul B1

소개

• Access to Gyeongbokgung: Right beside Exit 2 of Gyeongbokgung Station, we offer the perfect starting point for enjoying the palace and nearby areas in hanbok. • Professional service: Our staff recommend and help you choose and put on a hanbok suited to your height and body shape. Every hanbok is provided freshly washed and neatly ironed, so you can enjoy your experience comfortably without worrying about sizing. • Unique designs: We offer a wide variety of unique, premium-quality hanboks designed in-house that are hard to find at other rental shops, helping you create a special look. • Multilingual service: Chinese-, Japanese- and English-speaking staff are on site for a comfortable, smooth experience.

기본 정보

    편의시설 및 서비스

    지도

    Mapbox 지도를 준비하고 있습니다 매장 위치가 이곳에 표시됩니다.

    Store Q&A

    No Q&A yet.

    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    류테** NAVER
    They were kind.

    Excerpt · Translated from Korean Visited

    125** NAVER
    I booked for noon on the 4th and visited! It was cheaper than other places, but there were so many genuinely high-quality hanboks that choosing took a while🥺 They're all so beautiful😭 And the staff were really, really!! So kind!!! Only foreign staff were there when I visited, but their Korean was perfect, and every part of their thoughtful, kind service really touched me💗🤘🏻 The paneled hanbok skirt(?) I rented was gorgeous. Wearing it, the photos came out well, and I was completely happy with it. When I went back to return it, I saw even more varied skirt styles. If you want a wider choice, I recommend going in the morning or early🤤👍🏻

    Excerpt · Translated from Korean Visited

    Summer** NAVER
    Of the places I checked for paneled skirts, this was the cheapest~ They gave me two layers each of both the underskirt and paneled skirt, which looked beautiful, haha. Hairstyling costs extra~ They recommended a size M jeogori jacket, but it was a little too big🥲

    Excerpt · Translated from Korean Visited

    AB19** NAVER
    Five of us went together, including friends visiting from abroad. They kindly explained things, and we could try the clothes and change our choices. Hairstyling costs extra, but they did it neatly, which I liked. Bags and headbands are free to use. I think I'll go again.

    Excerpt · Translated from Korean Visited

    CB73** NAVER
    Thank you for helping us make good memories~

    Excerpt · Translated from Korean Visited

    고냥냥냥냥냥냥** NAVER
    The staff are kind, and the hanbok designs are varied~~~!!! Excellent value!!! It's a hanbok shop I'd like to visit again😉

    Excerpt · Translated from Korean Visited

    시루** NAVER
    I had fun wearing a beautiful hanbok at a reasonable price🫶🏻 All the staff are kind.

    Excerpt · Translated from Korean Visited

    맛있는밥울** NAVER
    We three sisters booked through Naver for May 4 and had fun wearing beautiful hanboks as we explored Gyeongbokgung. All the staff are kind~~! Thank you~~~~~♡

    Excerpt · Translated from Korean Visited

    용유** NAVER
    There are various clothes and hairstyles. But hairstyling costs extra, and with both customers and staff being foreigners, there were some inconveniences. The shop isn't especially spacious, so once a few people come in, it's a little hard to move around. Still, I enjoyed wearing a pretty outfit^^

    Excerpt · Translated from Korean Visited

    sia**** NAVER
    It was my first visit, and the staff were kind and styled my hair beautifully! I think PalaceFox does hair more beautifully than other hanbok rental shops! It's affordable too, so I plan to return.

    Excerpt · Translated from Korean Visited

    열일하는 개냥이의 ** NAVER
    I finished the second part of my Gyeongbokgung tour in such a beautiful hanbok♡ The wonderfully kind PalaceFox staff gave great service, guidance and feedback on how the clothes looked~ I was surprised that a long-serving staff member remembered my March visit, and their warm welcome felt lovely~ The owner seems blessed with good people—what great staff~ The publicity will come back ten-thousandfold through speedy word of mouth🤣 My friends were also ten-thousandfold satisfied❤️ We bought the four-hour premium rental and had a wonderful time~ For anyone visiting, the more you know, the more you see: look through reviews and blogs, then wear a beautiful hanbok at PalaceFox and get your best-ever photos~ This is exactly the right weather for hanbok!!! Happy, happy, more than happy♡

    Excerpt · Translated from Korean Visited

    kim**** NAVER
    There are lots of pretty clothes! They help with all the dressing, and all the staff are kind!

    Excerpt · Translated from Korean Visited

    tomym** NAVER
    We went in just before a group arrived and chose exactly the outfits we liked. I visited with a friend from abroad. The changing rooms were well arranged and clean, and the clothes were good quality, so I recommend it! I had my own hairpin, so I did my hair myself rather than getting it styled~~! These days many of those unattractive gold-foil hanboks from the past have disappeared, and beautiful styles are everywhere. The ones here were refined and pretty too!

    Excerpt · Translated from Korean Visited

    해늘** NAVER
    For foreigners. All the staff are foreigners too. I chose premium, but there was no difference from basic, and little choice, so I rather wished I'd chosen basic. It's not luxurious, but fine for casual wear. There's no length adjustment, so my friend, who is 156 cm tall, could only fit four out of twenty outfits, which was disappointing.

    Excerpt · Translated from Korean Visited

    doubl** NAVER
    It's inexpensive and near the station. They're kind too. But there are so many people that choosing clothes and getting your hair done takes far too long🥲 The clothes aren't in particularly good condition either. It's a place to go for value.

    Excerpt · Translated from Korean Visited

    무진Mooj** NAVER
    Returning is easy, the rental time is long, the clothes are varied, and they're kind~

    Excerpt · Translated from Korean Visited

    흰가** NAVER
    It wasn't bad~ I wish there were more men's hanbok styles in brighter colors. Apart from that, I think it wasn't bad~! We left with good memories. Thank you.

    Excerpt · Translated from Korean Visited

    IRIS67** NAVER
    It was good for making memories. The staff were kind, and the hanboks were beautiful. But we went in midsummer, and it was so hot🥲

    Excerpt · Translated from Korean Visited

    gre**** NAVER
    Even the basic hanboks were fancy, and there were many paneled skirts. The skirt length was a little short, though. I liked that all the shop staff were kind.

    Excerpt · Translated from Korean Visited

    HR** NAVER
    The owner is kind, and it's nice~ I think avoiding busy times would make it even better…

    Excerpt · Translated from Korean Visited

    맛집천** NAVER
    The location is good, right outside the subway exit. There aren't many hanbok styles, and their condition wasn't great. I wish the prices were a little lower. There are also lots of foreign customers, so please improve the restroom. My guest from abroad was really shocked…

    Excerpt · Translated from Korean Visited

    야자나무** NAVER
    I booked a premium hanbok. The skirts were beautiful and fancy, which I liked. But for the price, the selection wasn't wide, and the jeogori jackets seemed all alike rather than refined, which disappointed me. Also, unlike a traditional skirt, the top fastening was like an elastic band, leaving the upper-body fit loose and awkward. Overall, it was disappointing for the price.

    Excerpt · Translated from Korean Visited

    lionysub** NAVER
    They neatly arranged the clothes, which was good. We chose premium and were very happy! The gat hats cost 4,000 won each, but I think the outfits would have felt incomplete without them.

    Excerpt · Translated from Korean Visited

    Zozitt** NAVER
    I went on a hanbok outing with my mom! It's right outside exit 2 of Gyeongbokgung Station, so the location is good. Most staff seemed to be foreigners, but their Korean was excellent, so communication was easy. Their kindness felt lovely! They helped us choose, so it was quick! Two people for two hours, with various extras, came to just under 50,000 won! I'm happy with it, haha.

    Excerpt · Translated from Korean Visited

    Ljs94** NAVER
    There were so many hanboks I liked that choosing was hard, but their lovely outfit recommendations helped me get lots of beautiful photos! I visited with friends. The prices were reasonable and everyone so kind that I think I'd return next time I wear hanbok!

    Excerpt · Translated from Korean Visited

    호** NAVER
    I wanted to wear a dapho vest and a paneled hanbok skirt, but the prices I found were higher than expected… I kept searching on the map, and this place had the best value and so many beautiful traditional hanboks that I booked immediately! Even the undiscounted price was the lowest, and there were lots of pretty trendy hanboks too. When it gets warmer, I want to return and try a trendy one, haha. The owner is very kind, and there are plenty of staff, so once you choose, you can change in ten minutes. I want to return!! I'll definitely choose this place again.

    Excerpt · Translated from Korean Visited

    둥** NAVER
    It's very easy to get to, the staff are kind, and the varied hanboks made choosing comfortable. If I visit again, I'd like to come here!

    Excerpt · Translated from Korean Visited

    탄222** NAVER
    It's right outside Gyeongbokgung Station, so very easy to reach! Great value and lots of beautiful hanboks. They styled my hair so quickly and beautifully, which I loved! The staff's kindness touched me even more. My parents came from out of town, and we made a good experience together! Highly recommended as a stop on a Seoul tour :)

    Excerpt · Translated from Korean Visited

    cloud9** NAVER
    I paid for this myself. The staff were so kind that I really wanted to leave a review! There aren't lots of styles, but they had Korean size 88 and a reasonable range of options, which was great. Both the fashionable paneled skirts and mujigi layered underskirts were available, and they carefully helped with fitting. They also styled my hair very skillfully and thoughtfully chose a hair ornament that suited me!

    Excerpt · Translated from Korean Visited

    먹깨** NAVER
    There are lots of hanboks and accessories! The staff helping us change are kind, and above all, the owner is incredibly kind, haha. Next time I wear hanbok, I'll definitely return! The men's selection is varied too, so I recommend it for couples!

    Excerpt · Translated from Korean Visited

    ** NAVER
    First, I liked that all the clothes were clean and well maintained! The owner and staff were kind, and the prices reasonable. We rented for a generous four hours and enjoyed exploring Gyeongbokgung :)

    Excerpt · Translated from Korean Visited

    po**** NAVER
    Beautiful and kind. I'd like to use it again.

    Excerpt · Translated from Korean Visited

    삐** NAVER
    I bought the premium rental and visited. It was cheaper than other places nearby, with lots of choices. The staff did our hair for an extra fee, but they pushed the bobby pins in too deeply, haha, and my scalp hurt. Apart from that, it was good!

    Excerpt · Translated from Korean Visited

    주** NAVER
    The staff were so kind and styled my hair beautifully, making this a very satisfying experience💕

    Excerpt · Translated from Korean Visited

    yea**** NAVER
    They recommended clothes that suited me. Dressing is complicated, but they stayed with me one-to-one and helped me put everything on! I liked the kind service and comfortable environment. Thanks to them, I had a good time.

    Excerpt · Translated from Korean Visited

    구리22** NAVER
    The clothes are pretty😆 The photos turned out beautifully too, and I'm happy👍

    Excerpt · Translated from Korean Visited

    단비danbi** NAVER
    So beautiful♡

    Excerpt · Translated from Korean Visited

    구름96** NAVER
    I liked the many beautiful, varied hanboks~ They styled my hair beautifully and were kind. Thanks to them, I enjoyed the palace and made good memories.

    Excerpt · Translated from Korean Visited

    jhyeon** NAVER
    The hanboks are so beautiful and varied!! And at such affordable prices🥺 Are you really making a profit? The owner and staff were all kind, making the rental a lovely experience! Wishing you success.

    Excerpt · Translated from Korean Visited

    skiw** NAVER
    It's right in front of you when you leave exit 2, and I liked that the shop wasn't hectic. I'd like to return next time I visit Gyeongbokgung.

    Excerpt · Translated from Korean Visited

    꾸꾸까까** NAVER
    I rented one for studio photos, but it was so beautiful that I also went to Gyeongbokgung, haha. I got my money's worth in the studio and took several nice photos myself too.

    Excerpt · Translated from Korean Visited

    lun**** NAVER
    On a family trip to Gyeongbokgung, I planned to wear hanbok to make memories with my parents. Of all the shops, this one had a promotion and good reviews, so I booked ahead. The owner was accommodating about the wearing time and other arrangements, helping us make happy memories together.

    Excerpt · Translated from Korean Visited

    빠나나나나** NAVER
    There were so many beautiful hanboks that choosing could have been difficult, but they recommended pieces to match the skirt and helped with fitting, so I was very happy🤗 The hanboks are clean and incredibly beautiful!!!

    Excerpt · Translated from Korean Visited

    lov**** NAVER
    There are various hanboks.

    Excerpt · Translated from Korean Visited

    보나언니5** NAVER
    The owner is so kind! I'm 170-something centimeters tall and wondered if anything would fit, but fortunately they had longer outfits separately.

    Excerpt · Translated from Korean Visited

    쭌쭌10** NAVER
    The owner is kind, and they style hair beautifully^^ I'll use the service again next time.

    Excerpt · Translated from Korean Visited

    사샤** NAVER
    There are lots of beautiful, unusual hanboks. I chose from premium, and they seem to have all the latest fashionable styles. They did my hair beautifully too. I had updo number 7, I think? They added a hairpin as a complimentary extra :)

    Excerpt · Translated from Korean Visited

    Hwaye** NAVER
    It's really good. The owner is kind.

    Excerpt · Translated from Korean Visited

    Supplied material added on 7 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

    예약 정보 최종 확인

    선택한 예약 확인

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    Total service amount
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    Deposit (paid now)
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    Pay at store (on arrival)
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    Deposit charged now
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    선택한 대여 상품과 방문 일정, 연락처, 필수 동의를 이 페이지에서 확인한 뒤 예약을 요청해 주세요.
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