Color Charm

… 638 Gyeongin-ro, Guro-gu, Seoul Room 2301

Overview

A premium image consulting studio in Korea. We analyze your personal colors, face shape and body structure to suggest the makeup, hairstyles and fashion that suit you best.

Information

    Amenities and services

    컨설턴트

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    리뷰

    — /5

    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    sy62** NAVER
    The professional, systematic explanations helped so much! Thank you for the careful personal color and fashion body-structure analyses :) The many photos and examples gave me lots of useful references..! I recommend it~!

    Excerpt · Translated from Korean Visited

    Unelu** NAVER
    I had a personal color analysis a few years ago but didn't think it was right, so I came here. They're so thorough and kind!! The space is really cozy and lovely. I think the new result fits me better. The dog is so cute too…

    Excerpt · Translated from Korean Visited

    nka**** NAVER
    I had an analysis elsewhere three or four years ago and came for another after a long gap. They were very thorough, and I liked having a device used to determine my foundation shade number. I got Light Spring, but I'd always been assessed as Cool Summer, so I think I need to change my cosmetics, haha. The director is kind and careful, so I recommend a visit.

    Excerpt · Translated from Korean Visited

    예린64** NAVER
    I thought I'd be Light Warm Spring but was assessed as Bright Warm Spring! I never imagined I'd be someone who doesn't suit achromatic colors… It was a fun experience!! I'd had lots of worries about my style, but I'll use today's results to find my own style!! Thank you for the careful, attentive analysis 😊

    Excerpt · Translated from Korean Visited

    조아하는곳만가는** NAVER
    It was my first time, so I was a bit nervous, but it was so fun. Thank you for explaining everything so kindly and comfortably!!!!! Even someone as clueless as me could understand… I did body shape and face shape as well as personal colors. Every question was answered kindly and in detail, which was great!!! I loved the many examples too. I think styling will be easier now ♡ᜊ♡

    Excerpt · Translated from Korean Visited

    sar**** NAVER
    They explained everything so, so kindly and answered all the things I'd been wondering about really well!! I'm happy because I think I'll be able to make myself look good. Thank you ♥

    Excerpt · Translated from Korean Visited

    쭈미밍10** NAVER
    I had personal color and fashion body-structure analysis for the first time! The kind, careful explanations helped me understand my own features and were really useful. I liked having my makeup bag checked too~~ Next time I plan to come for facial-structure analysis and a makeup class~~ Thank you!

    Excerpt · Translated from Korean Visited

    wogml15** NAVER
    It was my first personal color analysis, and the result was completely different from what people I know had said, so I was surprised!! It seemed cheaper than other providers, but the analysis was very thorough. They sent everything through KakaoTalk, from flattering makeup techniques to lip accent colors and base products, so I think it'll be easier to refer to later 😭!! I'll use that information to buy cosmetics and try the makeup 😭 Thank you for welcoming me kindly even though it was late and giving such an informative session!! Highly recommended. Definitely try it!!!

    Excerpt · Translated from Korean Visited

    lee**** NAVER
    The kind explanations were so easy to understand. I learned what had been going wrong, and the many recommendations helped so much. Highly recommended!!

    Excerpt · Translated from Korean Visited

    나이키M** NAVER
    It was my first personal color analysis: a fascinating new experience, and I learned lots of colors that suit me, so I'm really glad I came!! They did my makeup, and since I'm clumsy at it myself, I plan to return to have it done again, haha. If you're curious about your colors, definitely visit! I don't regret it, haha.

    Excerpt · Translated from Korean Visited

    미래** NAVER
    Four of us men knew nothing about fashion but wanted to take an interest in it. Director Lee Ha-ni gave us a great personal color analysis and excellent recommendations for clothing colors and basic makeup tones ^^ Next time we'd like to try body-shape and clothing-fit analysis, haha.

    Excerpt · Translated from Korean Visited

    또잉** NAVER
    I actually knew all my drawbacks, but didn't know how to address them… They explained the solutions, so I'm leaving relieved.

    Excerpt · Translated from Korean Visited

    이리11** NAVER
    The owner is so kind. I used to worry every time I bought glasses frames, but I don't think I'll need to now, haha. The dog is adorable too. I'm taking away lots of useful information!!

    Excerpt · Translated from Korean Visited

    블링** NAVER
    I had a personal color analysis at another business about two years ago, but the colors seemed subtly wrong. When I tried again here, I got different colors! Analyzing my body shape myself was also difficult, so buying clothes always left me unsure. Now that I know my fashion body structure, I think I'll worry much less!! I liked the wide range of carefully chosen cosmetics and clothing recommendations too 🥰

    Excerpt · Translated from Korean Visited

    yoj**** NAVER
    The director was kind and explained my personal colors and more in detail, which was great. I liked getting so much information at an affordable price!!

    Excerpt · Translated from Korean Visited

    ha**** NAVER
    I liked the detailed, kind explanations! Getting advice down to the small details at an affordable price was satisfying.

    Excerpt · Translated from Korean Visited

    SY39** NAVER
    I hadn't been sure about my facial structure, so I loved learning about it objectively!!! I'd thought I was a different tone all my life, but Deep Autumn fit me perfectly, which surprised me…🥹🩷 Thank you for the thorough cosmetics recommendations and careful hairstyle advice. Now I think I can do my makeup with my questions answered…🥰🥰🥰

    Excerpt · Translated from Korean Visited

    ** NAVER
    I'd actually tried to ignore my personal colors because of the aesthetic I wanted, but a friend's strong recommendation made me book…!! In the end, I'm so, so satisfied… Following trends didn't mean those colors suited me! The director's kind, attentive analysis made discovering my colors enjoyable!!❤️

    Excerpt · Translated from Korean Visited

    뽁** NAVER
    They patiently and kindly checked everything and gave me lots of information that I think will help in future~ The shopping list of recent Olive Young products is handy to refer to too ❤️❤️

    Excerpt · Translated from Korean Visited

    kim**** NAVER
    I went for personal color and fashion body-shape analysis. The explanations were kind and detailed, with lots of examples I could use straightaway, which I liked. Product recommendations alone might have been hard to apply, but I also booked the demonstration and understood better. They sent the results and lots of photos too, which should be useful!!!!

    Excerpt · Translated from Korean Visited

    hiy**** NAVER
    The director is incredibly kind, and you can see the effort they put into helping. I'm so glad I chose Color Charm rather than somewhere else! I'll probably return for fashion body-structure analysis. Thank you for carefully providing my assessed colors 🎀

    Excerpt · Translated from Korean Visited

    jud**** NAVER
    I'd thought I was a muted type all my life, but after a very thorough analysis, I'm leaving knowing I'm Light Spring. I also added facial-structure analysis and got great advice on balancing features I'd felt self-conscious about. I'm very satisfied!!!!! Next time I'd like body-shape analysis too. Thank you so much 💕🫶🏻

    Excerpt · Translated from Korean Visited

    qw1**** NAVER
    I booked through a school-holiday event! The careful, detailed and kind attention to each point was so useful. I learned so much about face shape, hairstyles, ways to address concerns, personal colors and recommended colors. I loved it!!!!

    Excerpt · Translated from Korean Visited

    고수빈5** NAVER
    So very kind, with a thorough, excellent analysis!! They recommended cosmetics that suit me too. The best 🥹🤍🤍🤍

    Excerpt · Translated from Korean Visited

    뿌꾸** NAVER
    I chose the m-type option for personal color and fashion body-structure analysis. It was so informative 🥺 They check cosmetics you bring and send helpful images and information through KakaoTalk, which I loved 😭 It was worth both the time and money 💕

    Excerpt · Translated from Korean Visited

    gay**** NAVER
    I love the director's recommendations for cosmetics and styles that fit me perfectly!👍🏻

    Excerpt · Translated from Korean Visited

    imy4**** NAVER
    A friend recommended it, so I tried it. The welcome was very kind and the atmosphere lovely!! The explanations were easy to follow and pleasant. Thanks to them, I think I've found my colors. Thank you ☺️

    Excerpt · Translated from Korean Visited

    조현지** NAVER
    Thank you so much for the careful attention and kind explanations!!! The comfortable atmosphere and all the information helped a lot 💗💗 It was my first time and I was nervous, but they put me at ease so I could enjoy it without pressure. It was really satisfying!!!!❤️

    Excerpt · Translated from Korean Visited

    탐** NAVER
    I'd never known my personal colors, so I'd tried different types without being sure. The detailed, kind explanations helped me understand clearly! I'd like to return, haha.

    Excerpt · Translated from Korean Visited

    seo**** NAVER
    I came alone for a personal color analysis and was so satisfied that I returned with friends. The analysis was thorough, and I loved it!

    Excerpt · Translated from Korean Visited

    민도링** NAVER
    I received a genuinely kind and professional analysis 👍 I'm happy because I liked the result, haha. It was my first personal color analysis, and I'm leaving satisfied!

    Excerpt · Translated from Korean Visited

    doh**** NAVER
    They kindly explained the colors and makeup techniques, so my personal color analysis was fun~!

    Excerpt · Translated from Korean Visited

    hyo**** NAVER
    I had personal color analysis with a friend, and they were thorough and kind 👍👍

    Excerpt · Translated from Korean Visited

    김윤진72** NAVER
    I'm really, really glad we had the consultation before choosing wedding dress and makeup services 😊 They checked everything very thoroughly, including my fiancé, and we were both very satisfied 💕 I'd love to introduce any friends preparing for weddings 👍👍👍👍

    Excerpt · Translated from Korean Visited

    아잉콩** NAVER
    It was my first personal color analysis, and I discovered fascinating shades I'd never known and colors that suit me 😭 They did suitable makeup too. Above all, their style sense is excellent and they're attentive. I really liked getting photos through KakaoTalk during the explanations so I could view them easily!! And the cute dog… so calm and adorable…🥹 I think I can style myself well with my Bright Spring result now. Thank you!!! The consultant is so kind 🫂 I gave them a hug before leaving, hehe.

    Excerpt · Translated from Korean Visited

    khs**** NAVER
    The dog is so cute, and the director is really kind!! I learned lots from the detailed tips and information. Thank you 💗

    Excerpt · Translated from Korean Visited

    으챠** NAVER
    The director is so thorough! I'd thought I was Cool Winter, but I was Cool Summer. They did my makeup at the end too, and it was a whole new world, hahaha. Definitely visit!

    Excerpt · Translated from Korean Visited

    청음녹취속기사** NAVER
    I realized I'd been going about this all wrong, hahaha. They assessed my colors and did my makeup, and I was surprised how well it suited me. I'm planning to replace all my cosmetics! Thank you :)

    Excerpt · Translated from Korean Visited

    내가진짜공** NAVER
    I'd actually had more than three personal color analyses, all with different results, so I was lost. Here they settled it: Deep Winter… They demonstrated makeup and kindly explained the reasons behind the colors of the cosmetics I'd brought and more. Now I've planned how to buy my cosmetics and clothes 😭 Everything was explained and recommended in clear detail, so it was worth the money… The best 💓

    Excerpt · Translated from Korean Visited

    sal**** NAVER
    I visited because I didn't know what clothes suited me. I liked the very detailed, kind explanations tailored to my body shape. Rather than just talking, they showed reference photos for tops, bottoms, shoes and bags, making it easy to understand. They even recommended suitable online shops, which I think will really help when choosing clothes. I'd always worried about clothes, so finding a direction was satisfying.

    Excerpt · Translated from Korean Visited

    코롤** NAVER
    They explained personal color concepts well and found tones that suit me, which I liked!! They also told me which cosmetic and clothing colors fit me, so I recommend it.

    Excerpt · Translated from Korean Visited

    김소은** NAVER
    I'd been curious about my personal colors. The kind, thorough explanations should really help with buying clothes and cosmetics. I tried the recommended products and was surprised how well they suited me. Next time I'd like fashion body-structure analysis too!

    Excerpt · Translated from Korean Visited

    9슈** NAVER
    I had a personal color analysis and found it really satisfying!! I used to just choose colors I liked, but knowing which tones suit me made it immediately clear why some brightened my face and others weren't as good! The analysis was thorough, and the relaxed explanations meant no pressure. The recommendations for makeup, hair color and clothing colors should help a lot in future!!

    Excerpt · Translated from Korean Visited

    Gyube** NAVER
    I'd wanted fashion body-structure analysis, and at a good price they explained all my questions in detail!! There were lots of examples for styles I often wear, and they resolved my doubts about clothes I'd been unsure whether to buy ☺️ I'll recommend it to people around me too!👍

    Excerpt · Translated from Korean Visited

    sof**** NAVER
    I loved the kindness and thorough attention…

    Excerpt · Translated from Korean Visited

    ywp**** NAVER
    The director was so kind and explained everything from personal color analysis to cosmetics, makeup techniques and suitable hair colors in detail. My extra questions were answered attentively too, so I could resolve them comfortably. I'd thought hard about where to go, and I think I chose well!

    Excerpt · Translated from Korean Visited

    오리17** NAVER
    It was my first proper analysis, and they immediately understood my concerns. Their explanation made it seem they knew my body shape and skin tone better than I did, which surprised me!! Wow, I'll definitely buy cosmetics and clothes to match from now on! I'm itching to go buy bags and shoes right away…!!

    Excerpt · Translated from Korean Visited

    rlaekdms** NAVER
    I went knowing nothing about personal colors, but the incredibly detailed and kind explanations were so satisfying! They sent reference materials through KakaoTalk too, which should really help with styling, haha. Next time I'd like to come for fashion body-structure analysis too!☺️☺️👍

    Excerpt · Translated from Korean Visited

    Kh626** NAVER
    After my personal color analysis, this is my second visit, for wedding consultation. The analysis is accurate and the service kind 😘 I recommend it to everyone ❤️

    Excerpt · Translated from Korean Visited

    슈슈45** NAVER
    Today I did personal color, face-shape and makeup consultations together. I loved the careful attention to every point! Afterward, they also sent a list of suitable products through KakaoTalk, so I now know what to focus on buying 😊😊 It was wonderful!👍

    Excerpt · Translated from Korean Visited

    Supplied material added on 6 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    Consent to share booking data with the merchant

    The information below is shared with this merchant so it can handle your booking.

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    컬러챰 이미지랩
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    Data shared
    Name, phone, email, selected SNS contact, nationality, booked service, date, time, party size and requests
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    You may refuse, but you cannot request a booking with this merchant without this consent.
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