Pglemaps Terms of Service and Consent to Collection and Use of Personal Information (Users)
Original Effective Date: June 25, 2026 (2026-06-25) Revision Effective Date: July 29, 2026 (2026-07-29) Version: v2.2
The Korean-language version is the controlling original. If an English, Chinese, Japanese or other translation differs in interpretation, the Korean-language version shall prevail. By checking “I agree to the Terms of Service and the collection and use of personal information” during registration, you are deemed to agree to this entire document.
Part I. Terms of Service
Article 1 (Purpose)
These Terms set forth the rights, obligations and responsibilities of Pglemap Co., Ltd. (the “Company”) and users in connection with the use of Pglemaps, a booking and intermediary platform for international visitors operated by the Company (the “Service”).
Article 2 (Definitions)
- “Service” means the online transaction intermediary platform through which the Company connects international users with participating businesses in the Republic of Korea (“Businesses”) and provides booking and intermediary services.
- “User” means a member or non-member, including an international visitor, who agrees to these Terms and uses the Service.
- “Total Product Price” means the entire amount payable by a User for the relevant product.
- “Booking Deposit” means the intermediary commission, equal to a specified percentage of the Total Product Price, that a User prepays to the Company. It is included in the Total Product Price. Details are governed by the Payment, Booking Deposit and Refund Terms.
- “Product Balance” means the balance remaining after subtracting the Booking Deposit from the Total Product Price (= Total Product Price − Booking Deposit), which the User pays directly to the Business.
- “Third-Party Service” means any product or service provided by a Business or external provider, including transportation, accommodation, rentals, beauty or medical services, tourism products, payments, maps, coupons and links.
- “Estimated Information” means reference information whose actual result may vary, including routes, travel distance, travel time, transportation, estimated taxi fares, currency conversions, business hours, inventory or booking availability, and VAT or tax-refund conditions shown by the Service.
- “Sales and Payment Authorization Currency” means United States dollars (USD), in which the final sale price is displayed to the User and authorization is requested from the payment gateway (“PG”). Internal listed prices, commission calculations and advertiser settlement standards may be separately maintained in Korean won (KRW). A USD authorization amount fixed at payment will not later change because of exchange-rate movements. Details are governed by Article 8 of the Payment, Booking Deposit and Refund Terms.
★ The total amount paid by the User (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed in the Service. A Business may not charge the Booking Deposit a second time. Details are governed by Article 1 of the Payment, Booking Deposit and Refund Terms.
Article 3 (Effect and Amendment of Terms)
- These Terms take effect when posted on a Service screen or otherwise announced.
- The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce.
- When amending these Terms, the Company states the effective date and reason and gives notice from at least seven days before the effective date through the preceding day. For a change that is disadvantageous or material to Users, notice is given at least 30 days in advance.
- For a change that is not disadvantageous to Users, a User who does not express rejection by the effective date is deemed to have agreed to the amended Terms.
- For a change that is ★ disadvantageous or material to Users, the Company obtains the User's express consent in addition to the notice in Paragraph 3. A User who does not agree may terminate the Service agreement, and the previous Terms continue to apply to bookings already concluded.
Article 4 (Company's Status — Online Transaction Intermediary)
- The Company is an online transaction intermediary under Article 20 of the Act on the Consumer Protection in Electronic Commerce and, except for a product for which the Company is expressly identified as seller, is not a party to an individual product or service transaction. Each Business is the seller and provider of its product or service.
- Before a User places an order, the Company provides, or provides a means to view, information including the Business's trade name, representative, address, telephone number and business registration number, in accordance with Article 20(2) of that Act.
- The Company displays the notice required by Article 20(1) of that Act—that it is not a party to the transaction—so that Users can easily recognize it on the initial Service screen, product detail screen and important transaction stages such as booking and payment. Displaying it only in these Terms or at the bottom of a screen is not a substitute.
- Each Business is responsible for the description, quality, legality, safety, performance and defects of the product or service it provides, the Product Balance collected on site, and cancellations and refunds attributable to that Business. The Company is responsible for Booking Deposit payments and refunds, the intermediary system, information directly prepared and provided by the Company, and the statutory duties of an online transaction intermediary.
- The Company promptly takes necessary measures, including receiving complaints and disputes between a Business and a User and investigating their cause and harm. As a rule, the Company provides a progress update within three business days after receipt and an investigation result or proposed resolution within ten business days.
- ★ The Company bears responsibility under applicable law in the following cases, including under Article 20-2 of that Act: - The Company fails to provide the notice required by Article 20(1) - A User suffers property loss because the Company did not provide the Business's identity information, or the information provided was false, and the Company failed to exercise due care - Information directly prepared and provided by the Company is false and the User suffers loss due to the Company's intent or negligence - The Company knowingly leaves unaddressed a Business's intentional or negligent conduct and the User suffers loss - The User suffers loss due to the Company's intent or gross negligence
Online transaction intermediary notice: The Company is an online transaction intermediary, and the seller of each individual product or service is the Business identified on that product screen. This notice does not exclude responsibilities imposed on the Company by applicable law.
Article 5 (Registration and Account)
- A User may register through email or a social login provider such as Google, Apple, Kakao, Naver or LINE.
- Children under 14 are restricted from registering for or using the Service.
- A User must provide and maintain accurate account information and is responsible for managing the account. The Company remains liable, however, for loss caused by the Company's intent or gross negligence, including defects in its systems.
Article 5-2 (Payments by Minors) ★ New
- If a minor under 19 makes a payment, the minor must obtain the consent of a legal representative, such as a parent, under Article 5 of the Civil Act.
- At the payment screen, the Company checks whether the User is a minor and, if so, confirms that consent from a legal representative has been obtained.
- A payment made by a minor without the legal representative's consent may be cancelled by the minor or legal representative. It cannot be cancelled, however, in either of the following cases: - The minor paid with property that the legal representative permitted the minor to dispose of, under Article 6 of the Civil Act - The minor used deception to cause the other party to believe that the minor was an adult or had the legal representative's consent, under Article 17 of the Civil Act
- When a minor's payment is cancelled, the Company refunds the Booking Deposit. A product or service whose use has already begun is handled under the Civil Act principles governing return of unjust enrichment.
Article 6 (User Obligations and Prohibited Conduct)
- A User must provide accurate information when booking and comply with the booked schedule.
- A User must not: - Misappropriate another person's information, make a fraudulent booking, or misuse a payment method - Interfere with operation of the Service or infringe the rights of a Business or another User - Post a false review or receive a payback without actually using the service - Violate applicable law or public order and morals
- A User must pay, at the agreed time and by the agreed method, any legitimate product or service charge due after the service under the booking, checkout, or confirmed reservation terms, including an on-site balance.
- A User must not shout, use abusive or threatening language, disturb staff or other customers, or disrupt the Business's normal operations.
- If a User intentionally or negligently damages or loses a Business's merchandise, equipment, facilities, or accessories, the User may be liable under applicable law for the actual, substantiated loss.
- If this Article is violated, the Company or Business may discontinue the service, restrict access, seek recovery of an unpaid amount or damages, and take other measures permitted by applicable law.
Article 7 (Provision and Suspension of Service)
- The Company aims to provide the Service year-round, but may temporarily suspend it for system inspection, failure, natural disaster or a similar reason.
- As an online transaction intermediary, the Company does not warrant the description, quality or performance of products supplied by Businesses and bears responsibility for loss attributable to a Business only to the extent provided in Article 4 and applicable law.
- Unless stated otherwise, all transaction-related dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and similar matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).
Article 7-2 (Nature and Accuracy of Estimated Information)
- Transportation, routes, travel distance, travel time, estimated arrival time, estimated taxi fares, general exchange rates and converted amounts, VAT and tax-refund conditions, weather, business hours, inventory and booking availability provided by the Service are reference estimates processed from public data, Business-entered information and external data-provider materials.
- Estimated Information may differ from actual results because of traffic congestion, accidents, construction, strikes, severe weather, on-site operations, policy or tax law, exchange rates, the User's departure time, or delayed updates by an external provider. The Company does not guarantee that Estimated Information will be uninterrupted or 100% accurate, complete or current.
- The User must reconfirm important schedules such as flights and trains, final charges, the payment exchange rate, admission or opening status, and tax-refund eligibility through official information from the relevant carrier, card issuer, government authority or Business and must allow a reasonable time buffer.
- The Company is not liable, where it is without intent or negligence, for loss caused by local circumstances outside its reasonable control or by errors or delays in third-party information. This does not exclude liability for errors in information directly prepared and provided by the Company, the Company's intent or gross negligence, or liability imposed by applicable law.
- The Payment, Booking Deposit and Refund Terms prevail over the general Estimated Information notice in this Article with respect to the actual payment amount, applied exchange rate and refund conditions that the User confirms and accepts on the payment screen.
Article 7-3 (Third-Party Services and External Links)
- A transaction concluded after moving to an external website or app is governed by that third party's terms and privacy policy. The User must check the contracting party and the payment, cancellation and refund conditions on the screens before and after leaving the Service.
- Merely providing a coupon or external link does not make the Company the seller or supplier of that third-party service. An intermediary transaction booked and paid for within Pglemaps is nevertheless governed by Article 4 and the Payment, Booking Deposit and Refund Terms.
- A third party is responsible for its system failure or operational interruption and for quality, safety or performance problems in products it provides. The Company assists in receiving User complaints and disputes and does not exclude statutory liability for its intermediary conduct or its intent or negligence.
Article 8 (Disclaimer)
- To the extent permitted by law, the Company is not liable for loss caused by natural disaster or force majeure, a User's fault, or a Business's fault.
- ★ This Article does not disclaim liability for the Company's intent or gross negligence or create an exclusion prohibited by Article 7 of the Act on the Regulation of Terms and Conditions.
- ★ Paragraph 2 of this Article prevails over these Terms and every supplemental term.
Article 9 (Governing Law and Jurisdiction)
- These Terms and use of the Service are governed by the laws of the Republic of Korea.
- Where the User is a consumer, jurisdiction follows the consumer-protective rules of the Act on Private International Law and the Civil Procedure Act, including the court for the User's domicile (or residence if the User has no domicile), and is not restricted to the court for the Company's principal office. A dispute with a non-consumer follows the parties' agreement or the Civil Procedure Act.
Part II. Consent to Collection and Use of Personal Information
This Part summarizes matters requiring consent in the separately and continuously published Pglemaps Privacy Policy. The separately published Korean Privacy Policy is the controlling original. Processing that requires separate consent will be presented for consent again on the relevant screen. The User has the right to decline consent, but declining a required item may restrict use of the Service.
1. Information Collected
- Required to create an account: Email, name or nickname, the provider identifier when social login is used, preferred language, confirmation that the User is at least 14, and signup, authentication and session-security information (such as IP address, cookies, device and operating system)
- Required only when the relevant feature is used: Booking, change and cancellation records when a booking is requested. If payment is officially activated and the User makes a payment, payment and refund records and the payment-method token issued by the payment service provider will be processed under the separate notice and consent shown on that screen.
- Optional: Profile information voluntarily provided later, such as date of birth, gender or nationality; personal location information, such as current-location coordinates, which is governed by separate Location-Based Service Terms and separate consent; profile image; and marketing subscription information
2. Purposes of Collection and Use
- Identify and manage members; provide booking and intermediary services; process Booking Deposit payments and refunds
- Provide multilingual notices and translation, maps, routes and nearby recommendations; respond to customer inquiries
- Prevent abuse, comply with legal obligations, and, with consent, conduct marketing and advertising
3. Retention and Use Period
Until membership termination. Where retention is required by applicable law, the information is retained for the required period and then destroyed.
| Record retained | Period | Legal basis |
|---|---|---|
| Contracts and withdrawal of offers | 5 years | Act on the Consumer Protection in Electronic Commerce |
| Payments and supply of goods or services | 5 years | Act on the Consumer Protection in Electronic Commerce |
| Consumer complaints and dispute resolution | 3 years | Act on the Consumer Protection in Electronic Commerce |
4. Third-Party Provision and Processing Entrustment
- To fulfill a booking, the Company provides the relevant Business with the minimum booking information, such as the name, booking date and time, and contact identifier.
- To process payments, the Company provides or entrusts payment information to a payment gateway provider and other payment-processing businesses.
- No payment gateway has completed contracting, merchant review and technical integration, and production booking submission and actual booking-deposit collection remain blocked. The Company neither presents a candidate as a current processor nor sends payment information before the contracting party is confirmed. Before payment starts, the Privacy Policy and payment screen will disclose the confirmed processor's legal name, fields, retention, authorization and settlement currencies and any overseas subprocessing or transfer, and any required consent will be obtained.
5. Overseas Transfer of Personal Information
The Company transfers personal information overseas, including by entrusting processing, storage or access, to the following providers to operate global cloud, map, AI, translation, advertising, social-login and travel-booking integrations.
| Recipient | Country | Information | Purpose |
|---|---|---|---|
| Google LLC | United States | Account identifiers and access information; origin and destination coordinates when a route is requested | Social login, cloud, analytics and route guidance |
| Mapbox, Inc. | United States | Location, coordinates and access information when a map is requested | Maps, place search and route display |
| DeepL SE | Germany and EU | Input text | Translation |
| Meta Platforms, Inc. | United States | Advertising identifier | Advertising and social login |
| Cloudflare, Inc. | United States | Access and traffic information | CDN and security |
| Kakao, Naver, LINE and Apple | Korea, Japan and United States | Account identifiers | Social login |
| Klook and Agoda | Singapore and other countries | Booking and identifying information | Travel-product booking integration |
- Legal basis: Article 28-8(1)3 of the Personal Information Protection Act, where entrustment or storage is necessary to perform a contract with the data subject and is disclosed in these Terms and the Privacy Policy, and Article 28-8(1)1 of that Act, based on separate consent. The Company implements the safeguards required by Paragraph 4 of that Article and does not enter into an overseas transfer contract that violates the Act, as provided in Paragraph 5.
- Payment-related overseas processing: no payment gateway has been selected and payment remains blocked, so payment-method transfers are not presented as current processing. Before integration, the Company will verify from contractual evidence and separately disclose the recipient, country, fields, purpose, timing, method, retention and refusal method and obtain any required consent.
6. Rights of Users as Data Subjects
- A User may request access, correction, deletion, suspension of processing and withdrawal of consent concerning personal information, and the Company will act without delay in accordance with Articles 35 through 37 of the Personal Information Protection Act.
- Withdrawal and exercise of rights: Personal Information Protection Officers Kim Jung-hyun and Ko Sang-gyun / pglemap@gmail.com
Addendum
This document takes effect on June 25, 2026.
[Company Information] — Article 13 of the Act on the Consumer Protection in Electronic Commerce
- Business name: Pglemap Co., Ltd. (service name: Pglemaps)
- Representatives: Kim Jung-hyun and Ko Sang-gyun (Co-CEOs)
- Business registration number: 360-05-03393
- Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
- Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Indeogwon Central Prugio, Poil-dong)
- Telephone: 010-2743-8473
- Email: pglemap@gmail.com
- Personal Information Protection Officers: Kim Jung-hyun and Ko Sang-gyun / pglemap@gmail.com
[Required] I agree to the Terms of Service and the collection and use of personal information described above.
sha256-c2e57f429463f94e07a870f735eb889fa32adcf6