Luoah Color · Personal color, makeup, body-frame analysis & wedding consulting

… 38 Ganeung-ro 98-beon-gil, Uijeongbu-si, Gyeonggi Room 102

Overview

Hello! We are Luoah, a personal color and image consulting studio in Uijeongbu. - Detailed analysis with 100% satisfaction - Experience consulting over 1,500 people annually - Certified personal color consultant - Completed Dustmoth Stography's professional course - Member of a personal branding association - Director of Luoah Color in Uijeongbu - Personal color lectures and on-site visits in Dongducheon, Yangju, Uijeongbu, Pocheon, Yeoncheon and Cheorwon - On-site personal color services for parents, students and teachers - On-site services for experience booths, job fairs and city-hosted events - On-site services for companies, churches and hospitals We go beyond eight types to analyze the detailed tones suited to each individual. Not just a simple color analysis: we provide focused, in-depth analysis. We assess color, lightness and saturation, not only your type, helping you make use of a wider range of options. We have many varied draping cloths! This enables even more detailed consulting :) People travel to Luoah Color from Uijeongbu, Yangju, Paju, Dongducheon, Yeoncheon, Namyangju and beyond! We are known for re-analysis, with customers coming after misdiagnosis elsewhere. Many visit through personal recommendations; we are a specialized personal color studio with 100% satisfaction. We also send files to make it easier to use your results, so feel free to visit :) Suitable hair colors, makeup concepts, cosmetic shades and more are neatly organized! Premium wedding consulting for future brides and grooms

Information

    Amenities and services

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    리뷰

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    Customer reviews of this business

    Excerpts from reviews posted on Naver. Not included in Pglemaps verified-booking reviews or ratings.

    혜원6** NAVER
    I really am a bride with so, so many things I want!!! There is so much I want to try, but dress shops only let you try on a limited selection, so I had a lot on my mind 🥹...

    Excerpt · Translated from Korean Visited

    존잘 ** NAVER
    I had my first-ever personal color analysis, and it was amazing. I thought I might be cool-toned, but I never imagined I would be Summer Muted.

    Excerpt · Translated from Korean Visited

    wus79** NAVER
    I had always thought I was warm-toned... haha. They explained everything clearly and told me which colors and cosmetics suit me, so I came away with lots of useful information. It was so much fun!

    Excerpt · Translated from Korean Visited

    ky0**** NAVER
    I wanted to try new things when shopping for clothes and have a guide when choosing colors, so I went thinking, ‘Let me at least find out which colors suit me.’ It turned out to be much more meaningful than I expected.

    Excerpt · Translated from Korean Visited

    0쩝쩝박** NAVER
    My personal color is Winter Dark 🖤, the complete opposite of the look I was going for 😭. But the lovely, kind consultant worked out my personal colors in such detail that I’m going to take this opportunity to change all my clothes and cosmetics and try something new!!!

    Excerpt · Translated from Korean Visited

    byso**** NAVER
    After the personal color consultation, I understood why people recommend Luoa Color! They did more than just divide colors into warm and cool tones: they assessed my skin tone, complexion and overall impression together, which made me trust their analysis!

    Excerpt · Translated from Korean Visited

    이** NAVER
    I had thought I was warm-toned my whole life, but wow... I was unmistakably cool-toned. If I hadn’t visited, I might have spent my whole life wearing my worst colors. Thank you for saving me 😭😭😭.

    Excerpt · Translated from Korean Visited

    스마일포테이토** NAVER
    The one-to-one personal color analysis answered all the questions I had been wondering about! 😆😆 They found the colors that fit me perfectly and brighten my face, as well as the colors I should avoid as much as possible. The detailed advice on clothing patterns, jewelry colors and recommended makeup products was so useful!

    Excerpt · Translated from Korean Visited

    Kdkdkwowo** NAVER
    I had wanted a personal color analysis for a while and finally had one. I liked getting cosmetic recommendations as well as the analysis. They explain in detail which colors suit you and which ones to use.

    Excerpt · Translated from Korean Visited

    에시** NAVER
    The color analysis I had at another place just didn’t seem right, so I searched for somewhere good nearby and found Luoa ✨. I had a feeling I was warm-toned but didn’t know my specific type. At Luoa, I was assessed as Warm Spring.

    Excerpt · Translated from Korean Visited

    kssu** NAVER
    Amazingly, the far left is my best and the right is my worst. I used to wonder who would wear colors like those, and now it turns out to be me 😭. Deep down I had wondered if that might be the case, though, so I think the result is right 😂.

    Excerpt · Translated from Korean Visited

    다그닥** NAVER
    They explained everything in such detail!! Even though I knew nothing about makeup or color tones, they made it easy to understand, and it was so much fun!

    Excerpt · Translated from Korean Visited

    윰 맛** NAVER
    I had my personal color analysis at Luoa!! Holding each color up to my face really made a difference. Some colors brightened my face, while others made my wrinkles more noticeable!

    Excerpt · Translated from Korean Visited

    ㅅㅁ** NAVER
    They answered all my questions and were so kind! Thanks to them, I used makeup in shades that suit me and got compliments on how much brighter my face looked... 🥺🥺

    Excerpt · Translated from Korean Visited

    수수야** NAVER
    My first personal color analysis, and I’m completely happy with it ☺️. The interior was clean and tidy, and they had so many types of draping cloths that they could assess me very carefully. Their explanations were easy to understand, and the cheerful atmosphere made it enjoyable throughout.

    Excerpt · Translated from Korean Visited

    다히** NAVER
    It was my first personal color analysis, and I loved how thorough and easy to understand the explanations were 🥰🤍. I asked all sorts of questions and got cosmetic recommendations, so now all that’s left is a shopping spree at Olive Young… 🤓

    Excerpt · Translated from Korean Visited

    kki**** NAVER
    I’ll be turning twenty next year, so I really wanted to try a personal color analysis to find colors that suit me! I thought it over a lot before going, and I have no regrets 😍. They were so kind throughout the analysis, and even the makeup showed an expert’s touch!!

    Excerpt · Translated from Korean Visited

    jun**** NAVER
    Today was my first visit for a personal color analysis. They explained everything with great care and kindness. There was time for questions, and they answered each one thoroughly. They also carefully swatched and checked every cosmetic they recommended. It exceeded my expectations so much that I’d like to try the body-shape analysis too ☺️.

    Excerpt · Translated from Korean Visited

    hadungy** NAVER
    I had a personal color analysis today, and my result was Light Warm Spring. I was a little surprised because it wasn’t what I expected, but once we compared the colors, the clear, bright shades really did brighten my face!

    Excerpt · Translated from Korean Visited

    캐미** NAVER
    I found Luoa Color while searching for a personal color analysis! All I can say is that it was so much fun and so good!!

    Excerpt · Translated from Korean Visited

    ya**** NAVER
    I had Program A, and it made me want to try Program B too! At the end, they organized my best and worst colors as shown in the photo, recommended cosmetics and checked my makeup bag. They also showed me an organized link through KakaoTalk, with everything from cosmetics to lookbooks neatly put together!!

    Excerpt · Translated from Korean Visited

    wkd**** NAVER
    I had really wanted to try this at least once, so I looked around for the best personal color analysis in Uijeongbu and found this place!! I was so satisfied!!

    Excerpt · Translated from Korean Visited

    mix**** NAVER
    I didn’t even know my tone and kept buying all sorts of cosmetics and clothes. I happened to visit while in Uijeongbu with my boyfriend! During the personal color analysis, they assessed my skin tone and carefully explained which colors suit me, right down to accessories!

    Excerpt · Translated from Korean Visited

    계란09** NAVER
    They were so kind and explained everything in a way that was easy to understand 😭!!! I had written down questions because there was a question session at the end, but my questions kept getting answered during the analysis!

    Excerpt · Translated from Korean Visited

    zpsi** NAVER
    After three years of thinking, ‘I should go for a personal color analysis,’ I finally went to Luoa, haha. First of all, it was so clean and tidy as soon as I walked in, and the owner gave me a warm welcome 🤭.

    Excerpt · Translated from Korean Visited

    기린이** NAVER
    The neat interior and lovely scent put me in a good mood as soon as I stepped in. It was my first personal color and body-shape analysis, and the owner assessed me carefully and in detail, haha.

    Excerpt · Translated from Korean Visited

    y0on** NAVER
    After bothering them with messages about my reservation, I finally went, and they were so, so kind! It also seemed like they do on-site visits.

    Excerpt · Translated from Korean Visited

    미식미** NAVER
    I had only heard of personal color analysis and knew nothing about it, but my younger sibling talked me into getting one, haha. Before the analysis, the owner clearly explained lightness, saturation and skin color, which made personal color easy to understand ☺️.

    Excerpt · Translated from Korean Visited

    서지니** NAVER
    It was my first personal color analysis, and I think it was an experience I really needed! I was so grateful to learn everything from makeup techniques to hairstyles and clothing styles that suit me, haha 😍.

    Excerpt · Translated from Korean Visited

    미지수** NAVER
    As soon as I arrived, they first used a device to measure my skin’s natural brightness, yellowness and redness, then carefully compared every color with my skin tone!

    Excerpt · Translated from Korean Visited

    hz**** NAVER
    The owner was so kind and funny that I really enjoyed the analysis! Seeing my worst and best colors so clearly was fascinating, and I’m happy with the result!!

    Excerpt · Translated from Korean Visited

    김누리** NAVER
    I lost track of time! I might have spent my whole life with the wrong idea of my personal colors... haha. It was fun and informative!! I really recommend it!

    Excerpt · Translated from Korean Visited

    김** NAVER
    It was my first personal color analysis. I found it fascinating that the result was different from what I expected, and I was so grateful to the owner for explaining everything kindly throughout the consultation!

    Excerpt · Translated from Korean Visited

    rud**** NAVER
    I had a personal color analysis at Luoa Color before, and it really helped me find my way with makeup! 😙❤️ When they started offering body-shape analysis, I tried it right away, and once again it was very systematic and useful.

    Excerpt · Translated from Korean Visited

    심혜원** NAVER
    They explained my skin color in detail, and I was glad to get so much information about clothing colors, accessories, eyeshadow colors and more! The place was a little hard to find, but I got there using Naver Maps!

    Excerpt · Translated from Korean Visited

    ** NAVER
    I visited because I wanted to know my personal colors for sure instead of just guessing. There were cheaper places, but I chose this one because the reviews were good, and I was satisfied.

    Excerpt · Translated from Korean Visited

    행복하세요규** NAVER
    The consultation was very kind! I learned that I’m not limited to either warm or cool tones, and they explained in detail which clothing colors and styles would be good for me to buy!!

    Excerpt · Translated from Korean Visited

    uir**** NAVER
    The explanations and comparisons were so detailed that, even though I knew nothing when I arrived, everything was really easy to understand. I came away with a clear direction for how to dress!!

    Excerpt · Translated from Korean Visited

    뿌** NAVER
    I had only searched online and was absolutely convinced I was Cool Winter, so everything from my cosmetics to my hair color was cool-toned. I was unsure whether I was Cool Winter or Cool Summer and came just for fun, but apparently I’m Warm Spring 🙀.

    Excerpt · Translated from Korean Visited

    박트라슈** NAVER
    I tried it out of curiosity, without any particular goal, and it was so much fun! They kindly explained things at the start and kept comparing colors with my best shades throughout the analysis, making the differences easy to see.

    Excerpt · Translated from Korean Visited

    아메** NAVER
    I’m not very good at makeup, so I went for an analysis just to find out which colors suit me, and I was so, so satisfied!

    Excerpt · Translated from Korean Visited

    ls**** NAVER
    My friend has become really interested in personal colors lately and had an analysis here. They recommended it because the consultant was kind and they were very happy with it, so I went too!

    Excerpt · Translated from Korean Visited

    경민98** NAVER
    I searched on Naver and went because I was curious about which makeup and clothing colors suit me. They explained everything kindly, carefully and in great detail!

    Excerpt · Translated from Korean Visited

    ggom061** NAVER
    It was my first personal color analysis, so I searched several places and thought it over for three days before choosing Luoa Color! It really was an excellent choice!

    Excerpt · Translated from Korean Visited

    lee**** NAVER
    My girlfriend and I visited because we were curious about our personal colors. They were kind and assessed us carefully, so I learned what suits me better and what doesn’t. I think I’ll use this as a guide when putting outfits together from now on. Thank you, haha. The photo shows my best colors organized for me.

    Excerpt · Translated from Korean Visited

    밍52** NAVER
    I booked a visit to find out which colors suit me! The directions were a little confusing, but once I got there, it turned out not to be a big deal 😅.

    Excerpt · Translated from Korean Visited

    박수아21** NAVER
    I had so much fun during the personal color analysis, and the owner is so kind!!

    Excerpt · Translated from Korean Visited

    홍다빈** NAVER
    They were so kind that I could feel comfortable and enjoy the analysis!!!

    Excerpt · Translated from Korean Visited

    먀먕** NAVER
    After spending years deciding where to get my personal color analysis, I had it at Luoa. They were so kind, and it was lovely 🥰🥰.

    Excerpt · Translated from Korean Visited

    예은** NAVER
    I booked because I wanted makeup that really suits me on my wedding day. I think this was the best money I’ve spent recently!

    Excerpt · Translated from Korean Visited

    Supplied material added on 6 Oct 2026 Read the originals on Naver

    Before your visit

    Important information

    Please review the following so that every customer and business can use the service safely and smoothly.

    1. Shouting, abusive or threatening language, conduct that disturbs staff or other customers, and disruption of normal business operations are prohibited. Service or platform access may be restricted under applicable law and operating policies, and legal measures, including a claim for damages, may be taken when necessary.

    2. If a legitimate service charge—such as an on-site balance due after the service under the booking, checkout, or confirmed reservation terms—is not paid, access may be restricted and measures permitted by applicable law may be taken, including recovery of the unpaid amount or a claim for damages.

    3. If you intentionally or negligently damage or lose any merchandise, equipment, facilities, or accessories belonging to the business, you may be liable for the actual, substantiated loss.

    4. Unless stated otherwise, all dates and times shown for bookings, cancellations, no-shows, refunds, operating hours, and other service matters are displayed, determined, and applied in Korea Standard Time (KST, UTC+9).

    For inquiries, contact us at the email below. pglemap@gmail.com

    Check before booking

    Cancellation and refund policy

    The summary below explains how a Pglemaps booking deposit is handled when a booking is cancelled.

    31 days or more before the booking dateFull refund
    8–30 days before the booking date70% refund
    4–7 days before the booking date30% refund
    3 days or less before the booking date, or in case of a no-showNo refund

    Refund tiers are calculated by the number of calendar days between the cancellation date and booking date in Korea Standard Time (KST). Review the final terms again on the booking and checkout screens.

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    • Legal name: Pglemap Co., Ltd.
    • Representatives: Kim Jung-hyun and Ko Sang-gyun
    • Business registration number: 360-05-03393
    • Mail-order sales registration number: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com
    • Privacy officers: Kim Jung-hyun and Ko Sang-gyun

    Pglemaps Payment, Booking Deposit and Refund Terms (Users)

    Effective date: June 25, 2026 (2026-06-25)
    Revision effective date: August 26, 2026 (2026-08-26)
    Version: v3.5

    These Terms form part of the Pglemaps Terms of Service. The Korean version is the authoritative version.

    Article 1 (Payment Structure and Total Price Guarantee) ★ Amended

    1. The “Total Product Price” shown on the Service is the entire amount the User pays for that product.

    2. The User prepays to the Company, through a payment gateway (“PG”), a “Booking Deposit” equal to a stated percentage of the Total Product Price. The Booking Deposit is the Company’s online brokerage fee and is included in the Total Product Price.

    3. The remaining “Product Balance” (= Total Product Price − Booking Deposit) is paid by the User directly to the Merchant. The Company does not receive, hold, or settle the Product Balance.

    4. ★ Total Price Guarantee (Key Rule)
      - a. The User’s total payment (Booking Deposit + Product Balance) will not exceed the Total Product Price displayed on the Service.
      - b. The Merchant may charge only the Product Balance and may not charge again any amount corresponding to the Booking Deposit.
      - c. Article 8-2 of the Advertiser Terms imposes this obligation on Merchants. Violations may result in return of improperly obtained gains, a contractual penalty equal to five times that amount, termination, and permanent removal.

    5. ★ Information shown at checkout. The Company clearly displays the following as numeric amounts:
      - Total Product Price;
      - Booking Deposit payable now (amount and percentage);
      - Amount payable at the Merchant’s premises (Product Balance); and
      - applicable cancellation/refund rules and the maximum possible loss.

    6. ★ Remedy for overcharging. If a Merchant violates paragraph 4 and charges more than the Total Product Price, the User may report it to Customer Support. After verification, the Company will refund the overcharged amount and sanction the Merchant.

    7. The Company is not an electronic financial business operator under Korea’s Electronic Financial Transactions Act and receives only its own brokerage fee (the Booking Deposit) in the course of online brokerage.

    Example Payment Structure (Total Product Price: KRW 100,000)

    Merchant A (10% deposit) Merchant B (12% deposit)
    Total Product Price KRW 100,000 KRW 100,000
    Pay now (Deposit → Company) KRW 10,000 KRW 12,000
    Pay at store (Balance → Merchant) KRW 90,000 KRW 88,000
    User’s total expenditure KRW 100,000 KRW 100,000
    Maximum possible loss upon cancellation KRW 10,000 KRW 12,000

    The User’s total expenditure remains the same even when deposit percentages differ. The deposit amount that may be non-refundable upon cancellation, however, will differ.

    Article 1-2 (Online Marketplace Notice and Parties to the Transaction)

    1. The Company is an online marketplace intermediary under Article 20 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc. Except where the Company is expressly identified as the seller, it is not a party to an individual product or service transaction. The Merchant identified on the product-detail and checkout screens is the seller.
    2. Before the User places an order, the Company provides a way to review the Merchant’s identity information, including business name, representative, address, telephone number, and business registration number, and clearly indicates during product review, booking, and checkout that the Company is not the transaction party.
    3. The Merchant is responsible for product/service content, quality, legality, safety, on-site performance, the Product Balance paid on site, and cancellations/refunds attributable to the Merchant. The Company is responsible for payment/refund of the Booking Deposit it receives, the brokerage system, information created and supplied directly by the Company, and its statutory duties as an online marketplace intermediary.
    4. Nothing in this Article excludes liability for the Company’s intent or negligence, failure to provide marketplace or identity notices, payment/refund duties, or other liability imposed by applicable law.
    5. The Company accepts complaints and disputes between Merchants and Users and supports necessary fact-finding and communications. Article 12 governs response deadlines and remedies.

    Article 2 (Disclosure of the Booking Deposit Percentage) ★ Amended

    1. ★ The Booking Deposit percentage is not fixed. It varies by industry and may also vary among individual Merchants in the same industry (for example, 10% for Salon A and 12% for Salon B).
    2. The percentage and amount applicable to each product, together with the amount payable at the Merchant, are clearly displayed on that product’s checkout screen. The User proceeds only after reviewing and agreeing to them.
    3. The percentage and amount reviewed and accepted by the User at checkout apply to that transaction.
    4. ★ No retroactive application. A later change to the fee rate between the Company and Merchant does not affect a booking already paid for. The percentage fixed at payment remains applicable.
    5. The Booking Deposit percentage determines the settlement structure between the Company and Merchant and does not change the User’s total obligation (the Total Product Price).

    Article 3 (Special Rules for Medical Categories)

    1. Dermatology clinics and Korean medicine clinics provide only information and booking brokerage without a Booking Deposit, in accordance with Articles 27, 56, and 57 of Korea’s Medical Service Act and related medical-advertising rules.
    2. The User pays no money to the Company. Medical consultation and procedure fees are governed solely by the contract between the User and medical institution and are paid directly to that institution.
    3. The Company does not receive a fee linked to medical charges and does not offer Payback in medical categories, consistent with Article 27(3) of the Medical Service Act prohibiting patient inducement through financial benefits.
    4. Medical-category services will begin only after the Company completes registration as a foreign-patient attraction business under Korea’s Act on Support for Overseas Expansion of Healthcare System and Attraction of International Patients.

    Article 4 (Cancellation and Refund Policy) ★ Amended

    The refund percentages below apply to the Booking Deposit. The Product Balance is settled directly between the User and Merchant.
    The policy applicable to each product is also displayed at checkout.

    Common Refund Schedule (All Merchants)

    The refund tier is determined by the calendar-day difference between the cancellation date and the booking date, with both dates determined in Korea Standard Time (KST, Asia/Seoul). The booking time of day and elapsed 24-hour periods are not used to determine the refund tier.

    Cancellation date Deposit refunded
    31 or more calendar days before the scheduled booking date 100%
    8–30 calendar days before the scheduled booking date 70%
    4–7 calendar days before the scheduled booking date 30%
    From 3 calendar days before through the booking date, after the booking date, or in the event of a no-show No refund

    Example: Deposit KRW 12,000; cancellation 20 days before the scheduled date → KRW 8,400 (70%) refunded and KRW 3,600 is non-refundable.
    The non-refundable portion is settled 50:50 between the Company and Merchant (Article 5(2) and Article 6).

    Application by Industry and Product-Nature Exceptions

    Industry Special rule
    Medical (dermatology and Korean medicine) No deposit is paid, so there is nothing to refund. The booking may be cancelled freely (Article 3).
    Optician — prescription glasses and contact lenses Online sales are prohibited under Article 12(5) of Korea’s Medical Technologists, etc. Act. The Company brokers only an in-store visit and the User pays no money to the Company. The common schedule does not apply and cancellation is free. Glasses/lenses are purchased directly from the optician in store.
    Rental cars The common schedule applies. A separate penalty based on the scheduled rental charge may also arise under Article 3 of the Standard Automobile Rental Terms and Korea’s Consumer Dispute Resolution Standards. The Merchant charges and settles that amount directly; the Company is not a party and does not collect it. See the product page for details.
    SIM / eSIM Before activation, the common schedule applies. No refund is available after activation (Article 7). Activation means actual data activation as stated by the Merchant on the product page.
    Transport (taxi, charter bus, private van, airport pickup) The common schedule applies. A pickup delay caused by a flight delay is not treated as the User’s fault; the Merchant must check the flight and wait for a reasonable period.
    All other industries (personal color, hair/beauty, esthetics, nail care, street photography, Pilates, luggage storage, hanbok rental, accommodation, delivery, etc.) The common schedule applies. No refund is available after performance begins, including the start of photography or treatment, check-in, or handover of goods.

    Article 5 (No-Show) ★ New

    1. ★ No-show standard. A User is considered a no-show if the User does not arrive within 30 minutes after the booking time without prior cancellation notice.
      - If the Merchant specifies another period, that period applies and is shown at checkout.
      - The Booking Deposit is non-refundable once a no-show is determined.
    2. The Company pays 50% of the forfeited Booking Deposit to the Merchant as a no-show fee; the remaining 50% belongs to the Company.
      - The Company does not currently make an additional automatic charge equal to 30% of the Total Product Price for a no-show. Any future token-billing or additional charge may begin only after prior PG approval, advance notice, separate acceptance of the revised terms and the User's explicit payment authorization. No additional-charge logic applies before all of those conditions are met.
    3. ★ User objection. The User may dispute a no-show determination with Customer Support within 7 days after notice.
      - The Company gathers statements and evidence from both sides, including visit records, contact logs, and store CCTV, and makes the final determination.
      - If the objection is accepted, the Booking Deposit is refunded and any no-show fee paid to the Merchant is recovered.
    4. ★ Sanctions for a false no-show report. If a Merchant reports a User who actually attended, sanctions may include return of improperly obtained gains, a five-times contractual penalty, termination, and permanent removal.
    5. A User expecting to be late may notify the Merchant in advance through the in-service messaging function, in which case the User may not be treated as a no-show.

    Article 6 (Booking Deposit Refunds by Cause) ★ Amended

    Cause Treatment
    User changes their mind Common schedule in Article 4
    Merchant fault (Merchant cancellation/no-show, failure to provide, material information mismatch) Full deposit refund. Statutory remedies for proven direct loss are governed by Article 6-2
    User no-show No deposit refund (Article 5)
    Natural disaster / force majeure Full deposit refund (no penalty)
    Company fault (system error or brokerage defect) Full deposit refund

    Article 6-2 (Actual-Loss Remedies and Dispute Support for Merchant Fault) ★ Amended

    1. If a booking is cancelled or not performed due to the Merchant, or the Merchant supplies a product materially different from its listing, the Company refunds in full any Booking Deposit it received and, where reasonably available, assists the User in finding an alternative booking.
    2. The Company does not promise a uniform or automatic award calculated as a percentage of the Total Product Price, and it does not currently prepay such an award and automatically charge or offset it against the Merchant.
    3. If the User suffers direct, actual loss, the User may claim proven loss from the responsible Merchant under applicable law. Customer Support accepts the complaint and assists with necessary fact-finding and mediation between the parties. Whether compensation is due, and its amount, is determined by evidence, agreement, mediation, or a final judgment.
    4. Damages relating to medical services follow the applicable medical laws and specialist dispute-resolution process. Where the Company received no Booking Deposit, including a qualifying optician visit booking, there is no Booking Deposit for the Company to refund. This Article does not limit any statutory consumer right.

    Article 7 (Withdrawal and Restrictions) ★ Fully Amended

    1. Principle — The User Has a Right of Withdrawal

    Under Article 17(1) of Korea’s Act on the Consumer Protection in Electronic Commerce, etc., the User may withdraw within 7 days after receiving the written contract terms.

    2. When Withdrawal May Be Restricted

    Withdrawal may be restricted under Article 17(2) of that Act in the following cases. In accordance with Article 17(6), the Company clearly discloses the restriction before payment.

    Restriction Legal basis Example
    The Company’s brokerage service has begun Article 17(2)(5) Booking confirmation — the Booking Deposit is consideration for this brokerage service
    Supply of a service/digital content has begun Article 17(2)(5) Activation of a SIM/eSIM
    Individually produced to the User’s order Article 17(2)(6) Prescription-lens processing or custom production
    Loss or damage attributable to the User Article 17(2)(1) —

    3. ★ Voluntary User Protection

    Even when the first restriction above applies, the Company voluntarily refunds all or part of the Booking Deposit under Article 4 to protect Users. This protection exceeds the statutory minimum.

    4. Product Balance (Contract with Merchant)

    The paragraph 2 restrictions may also apply to the Product Balance contract between User and Merchant, in which case the Merchant handles the matter under the Consumer Dispute Resolution Standards and other applicable law.

    5. Mandatory Law Prevails

    This Article applies only to the extent consistent with Article 35 of the Electronic Commerce Act (prohibition of terms unfavorable to consumers). Any term unfavorable to a consumer in violation of mandatory law is ineffective.

    Article 8 (Payment Methods, Sale Currency and Exchange Rates) ★ Fully Amended

    1. Payment methods. The User may pay the Booking Deposit using foreign credit/debit cards and digital payment methods actually offered at checkout. Available methods depend on the PG merchant agreement and review. The Company does not present an unapproved payment method as available.
    2. ★ Sale and authorization currency (USD); current service scope. The Company provides online Booking Deposit payment through PayVerse, for which merchant contracting, review, and technical integration have been completed, using only payment methods actually offered at checkout. The payment request and authorization are processed in United States dollars (USD). A request or processing state alone is not a completed payment; payment is finalized only after PayVerse confirms a successful transaction result.
    3. Internal pricing and Merchant settlement basis (KRW). Product cost/list price, commission calculations, and internal Merchant settlement may be separately maintained in Korean won (KRW). After payments begin, the User's authorized currency and amount will be the USD amount under paragraphs 2 and 4. The actual settlement currency, account, cycle and conversion conditions follow the final PG merchant agreement and the advance checkout disclosure.
    4. ★ USD amount fixed at payment. Checkout displays the Total Product Price, Booking Deposit payable now, balance payable at the Merchant, and applied exchange rate. The USD payment amount and exchange rate finally confirmed by the User are stored with the order and payment record. A later exchange-rate change does not alter the authorized amount.
    5. ★ Refund in the original payment currency. Refunds are processed to the original payment method in USD, the original payment currency. A full refund uses the original authorized USD amount. A partial refund applies the refund percentage to the USD amount fixed at payment. Later exchange-rate changes will not reduce the refundable USD amount to the User’s disadvantage. Minimum units, rounding, and support for partial refunds follow the checkout disclosure and confirmed payment-method terms. Receipt of a booking cancellation and completion of the PG refund are separate stages: the Service requests the original-currency refund from PayVerse and finalizes it as completed only after an asynchronous transaction inquiry confirms a successful result.
    6. Card-issuer exchange rates and foreign-use fees. If the User’s card or digital-payment account is billed in a currency other than USD, the issuer or payment provider may apply its own rate and foreign-use fee. Those are separate from the USD sale/authorization amount fixed by the Company and are outside the Company’s control. Posting time after reversal and the home-currency amount on a statement may also vary by provider policy and rate.
    7. Reference rates versus transaction rate. Converted KRW or other values shown on exchange-rate/currency-conversion screens or alongside a USD amount are estimates subject to market movement and provider delay. The transaction uses the USD amount finally confirmed at checkout and the exchange-rate snapshot stored with the order; the Company will not change them on the ground that other displayed values were merely informational.

    Article 9 (Payment Errors and Duplicate Charges)

    1. If a system or communications failure causes a duplicate or incorrect charge, the Company promptly refunds the excess after verification.
    2. Refunds are made to the original payment method in principle.
    3. If an incorrect charge is attributable to the Company, the Company also compensates the User for proven actual loss.

    Article 10 (Refund Procedure and Timing) ★ Amended

    1. Refund requests are submitted through the in-service process or Customer Support.
    2. After confirming the reason, the Company refunds the Booking Deposit or requests cancellation/suspension of the payment claim from the payment provider within 3 business days (by reference to Article 18 of the Electronic Commerce Act).
    3. ★ Interest on delay. If the Company delays without justification beyond paragraph 2, it pays delay interest prescribed by Article 18(2) of that Act and its Enforcement Decree.
    4. Refunds are made to the original payment method (such as foreign-card reversal or digital-payment refund) in principle; if impossible, another method is agreed with the User.
    5. Additional business days may be required before the refund appears on the User’s account or card due to issuer/payment-provider processing.

    Article 11 (Payback) ★ New

    1. ★ Payback is a monetary benefit credited or paid when a User completes a booked product/service normally and submits a review.
    2. Eligibility
      - normal completion of the booked product/service;
      - submission of a review through the Service; and
      - participation by the Merchant in the Payback campaign, as shown on the product page.
    3. Rate: 3%–5% of the Total Product Price, varying by product and shown on its page.
    4. Timing: within 5 business days after completion and review are confirmed.
    5. Validity: 12 months (one year) from crediting; unused Payback expires thereafter.
    6. ★ Excluded categories
      - Dermatology/Korean medicine: no Payback because Article 27(3) of the Medical Service Act prohibits inducing patients through financial benefits.
      - Optician visit bookings (prescription glasses/contact lenses): no Payback funding arises because the User pays nothing to the Company.
    7. Recovery: The Company may recover Payback for a false review, receipt without actual use, or cancellation/refund after completion.

    Article 12 (Dispute Handling and Remedies)

    1. A dispute concerning payment, refund, or a brokered Merchant transaction may be submitted to Customer Support. The Company generally provides a progress update within 3 business days and an investigation result or proposed resolution within 10 business days after receipt. If additional fact-finding is needed, it explains why and provides an expected schedule.
    2. A User who disagrees with the outcome may seek assistance from:
    Organization Role
    Korea Consumer Agency (www.kca.go.kr) Consumer redress and dispute mediation
    1372 Consumer Counseling Center Consumer counseling
    Korea Fair Trade Commission (www.ftc.go.kr) Reports of Electronic Commerce Act violations
    Tourist Complaint Center (Korea Tourism Organization) Complaints by foreign travelers
    1. Where the User is a consumer, consumer-jurisdiction protections under Korea’s Act on Private International Law and Civil Procedure Act are not excluded.

    Addendum

    These Terms take effect on June 25, 2026. The amended cancellation and refund policy in Article 4 applies from July 24, 2026.

    [Company Information] — Article 13 of Korea’s Act on the Consumer Protection in Electronic Commerce, etc.

    • Legal name: Pglemap Co., Ltd. (service: Pglemaps)
    • Co-CEOs: Kim Jung-hyun and Ko Sang-gyun
    • Business Registration No.: 360-05-03393
    • Mail-Order Sales Registration No.: 2026-Gyeonggi Uiwang-0284
    • Address: Unit 1101, Building 203, 21 Saerom-gil, Uiwang-si, Gyeonggi-do, Republic of Korea (Poil-dong, Indeogwon Central Prugio)
    • Telephone: 010-2743-8473
    • Email: pglemap@gmail.com

    [Required] I agree to the Payment, Booking Deposit and Refund Terms above.

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    The information below is shared with this merchant so it can handle your booking.

    Recipient
    루오아컬러 퍼스널컬러 골격진단 웨딩컨설팅
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